Dear Adele S, Thank you very much for taking a moment and sharing your reviews. We are so glad that we could be able to serve you the way you would expect from us. This is absolutely priceless as we would like to go above and beyond. I am compelled to say thank you on behalf of the property and particularly Mr. Aykul Acar. His input to our company is invaluable. Once again thank you so much and we will be more than happy to welcome you again as our loyal guest to the Renaissance where our green resort meets Mediterranean turquoise. Best Regards, Tamer Dolanay General Manager