Interior - Picture of Hotel Baseraa, Secunderabad
Photo: Interior
From Review : Old hotel with archaic fixtures and fowl smelling rooms of Hotel Baseraa
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+2
Had a pathetic stay at this place. It gave a feeling of staying in a old government hospital with stained walls, old TV, rusted shower and a flush that didn't work. I called the reception to fix the flush which wasn't working but they failed to turn up. The bathing tub and walls…
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Date of stay: September 2016
Response from Akhil01121976, General Manager at Hotel Baseraa
Responded 15 Sep 2016
Dear Mr. Joseph, On behalf of “Ohri’s Group of Hotels & Restaurants”, please accept my apology for your unpleasant stay at the Hotel Baseraa recently. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We take every complaint seriously and work upon that immediately. We hope you will see the improvement and enjoy your time with us in your next visit. Please feel free to contact me if you have any further questions or comments concerning your stay. Thank you. Sincerely, Akhilesh Kumar
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