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Landscape - Picture of Hotel Riu Guanacaste, Playa Matapalo

Photo: Landscape

Bring your own food & liquor - I probably won't visit again!
Hotel Riu Guanacaste - May 23, 2014
Hotel Riu Guanacaste - May 24, 2014
Sunset from the beach
pool bar
Evening
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US$165
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Other Recent Reviews

MsMomo2U wrote a review Feb 2017
Philadelphia, Pennsylvania85 contributions12 helpful votes
+4
The presentation of the property before settling in & enjoying your stay looks amazing on the surface. I never book all inclusive & from now on I will continue not to. The rooms were nice & clean, definitely choose Oceanside view so that every morning is a refreshing look over
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Date of stay: January 2017
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Guanacaste
Responded 7 Feb 2017
Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. In order to fulfill every guest expectations regarding food, our main buffet and specialty restaurants offer a great range of food options. We were concerned to note that we failed to live up to your expectations. But we can assure you that we strive to improve our service daily in order to offer all our guests in house and future clients a pleasant stay. We hope you will choose to visit us again, and give us a chance to demonstrate the high standards of guest service that are typical at our resorts. With our best wishes we remain, Riu Guanacaste Online Reputation Manager
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