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Pool - Picture of Bay Gardens Hotel, St. Lucia

Photo: Pool

From Review : Not Impressed of Bay Gardens Hotel
Not Impressed
dining area
Daughter's Engagement while staying at Bay Gardens Hotel
Master bedroom
Daughter's Engagement while staying at Bay Gardens Hotel
Valentine's night
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Guests 
Booking.com
US$149
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Expedia.com
US$232
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Official Hotel
US$143
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Hotels.comUS$232
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Orbitz.comUS$232
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daddyworldwide wrote a review Jul 2016
Maplewood, New Jersey39 contributions5 helpful votes
+14
7 day stay - We stayed here because I got a great deal through RCI(time share). They rated this as a Premium Hotel, it is not. At least not what I consider Premium. Prior to traveling to St. Lucia I reviewed many reviews on this hotel. From those reviews I upgraded to a Superior
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Date of stay: June 2016
Response from baygardensresorts, Guest Relations Manager at Bay Gardens Hotel
Responded 20 Jul 2016
Thank you for staying with us and leaving this review. We have noted your dissatisfaction, and would like to mention that we cater to various clienteles at Bay Gardens Hotel and Inn. It is good to know your check-in process was swift and hospitable. Your dissatisfaction in your accommodation’s television, mattress, pillows, and bathroom has been forwarded to our management team. We are currently in the process of upgrading our facilities; therefore we do hope on your next visit you will be satisfied. We are otherwise pleased you were happy with your room's facilities. Concerning our meal varieties, this situation will be investigated as we thrive on providing as many meal options and an amazing dining experience. Our listing states we are ideally located in the center of shopping centers and more, however our guests do have access to the sister properties, which is walking distance or a complimentary shuttle drive away. It is lovely to hear our convenient location accommodated for easy access to shopping and dining. We do hope to have you stay with us in the near future.
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