Dear guest, I truly appreciate your wonderful and detailed review of our facilities and the always friendly and happy resort staff, I am sure they will be equally thrilled to learn of your kind remarks and recognition of their efforts to meet your needs. It is a true pleasure to know that your overall experience with us was enjoyable and exceeded your expectations. I am happy to learn from this review that you were impressed with the service of our restaurants, bars, pool facilities and especially that our activities staff provided outstanding service. Also, I am glad to hear that Jose, Antonio, Eduardo, Ana,Ernesto, José, Victor and Jerry went out of their way to ensure that your stay was excellent. I assure you that they have been already congratulated for the excellent service delivered. We cannot wait to welcome you back We are looking forward to having you back and make every effort to exceed again your expectations. Kind regards, Angel Sarmiento F. General Manager Villa del Palmar Flamingos