40 reviews
15 hotel reviews
39 helpful votes
We stayed on a Sunday night Christmas deal and the hotel was very nice. I guess I should learn that when you go on a deal, you do seem to unfortunately get treated like that. We waited a while for someone in reception but then service was friendly. We paid for an upgrade in the room and it was a... More
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Thank you for taking the time to review Brandshatch Place Hotel & Spa after your recent stay with us. Naturally it is disappointing to read that on this occasion there was a couple of issues during your stay that fell below expectations, please do accept my apologies on behalf of the entire team. Your detailed account of these short comings... More
