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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Italian, Fast food, British, Scottish
Meals
Breakfast, Lunch
FEATURES
Takeout
Reviews (24)
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9
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Reviewed 4 weeks ago

2 ham and tomato rolls £6.40 .seriously. avoid unless you want to be ripped off. won't be back .plenty other reasonably priced snack vans in this area

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2023

Smashing, friendly service and a big thank you to the fellas behind the counter. The full Scottish breakfast was hot, plentiful and tasty. At £16 for two breakfasts, toast and two teas, great value too. Thank you for looking after us😊

Date of visit: December 2023
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Reviewed 8 December 2023

Won't be back.. Roll and sausage with onion was mediocre as far as food goes, I have had much worse. But £3.20, really! It's a shack in a car park, not the Ritz! There are numerous snack bars, which I will review shortly providing much...better for a fraction the cost. Try £1.80 , lovely roll and sausage fixed site snackbar Melford Road Bellshill.More

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2023

I've used this cafe for over 10 years and after today I won't be back. I ordered as I have done lots of times in the past steak and onions on toast, I asked for it as a toasties, with cheese this time. The lovely...girl serving me happily obliged and proceeded to put my order through. After the order was placed and in the kitchen the chef guy(quite new) came over and the way he spoke to the server was absolutely atrocious. He was abrupt and almost shouting at the girl saying we don't do that, next time anyone asks for it tell them we can't, This was because when selecting steak as an option it didn't have a charge and the girl pressed to add bacon at a cost of £1.10 onto the toastie, it ended up coming in at 5 for a toasties but she was getting a grilling saying it would be more than that for steak, when steak and onion rolls are £3.10 But to blame the girl for doing exactly as she was asked to by a customer is absolutely shockingMore

Date of visit: June 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 March 2023

Although they make very good toasted sandwiches and coffee this shouldn't really be called a cafe because the seating is limited to one table and three chairs, which are crowded out by people waiting for their takeaways. The Old Inns Cafe website is misleading because...it says it was once a small cabin but is now a large premises, and on the basis of that description we arranged for it to be our lunchtime stop on a long journey. Unfortunately, it was raining and because there wasn't enough room for even the four of us to sit in we had to eat our lunch in the car. Not much of a break from driving and very disappointing as there's nowhere else close by. Maybe in summer it's better as there seems to be room on a deck for outdoor seating, but that's no good in the winter months. A warning on the website about limited seating would save others having the same misunderstanding.More

Date of visit: March 2023
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Reviewed 11 December 2022 via mobile

We popped in on way home to get-away drink and allow my 9 year foster daughter to use the toilet. As for the drink I had a hit chocolate that I transferred into a thermal mug for later. We couldn't use the toilet. A rather...grumpy lady said they were shut! Apparently, as the place was shutting soon the toilets were now closed, even for child!. Fortunately we were sorted at the nearby garage. As for the hot chocolate it proved to be barely warm. So poor service, poor quality drink and and overall unpleasant experienceMore

Date of visit: December 2022
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Reviewed 16 July 2022 via mobile

Been here a couple of times and always been happy with what we’ve ordered. It’s a busy place so best to phone your order in.

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2022

Staff were ignorant. Couldn't even look at you let alone speak. Container of food was just thrown down on counter without any pleasantries. Food was not good but it was hot. No soap in toilet. Tables outside were dirty. Not a very nice place at...all.More

Date of visit: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2022 via mobile

Over cooked food lack of customer service staff look as if they can’t be bothered excellent locating but no hgv parking even though says services on motorway 😣 great potential under right ownership/staff

Date of visit: February 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 September 2021

Food makers wore their masks under their noses or their chins and dealt with sandwiches etc with bare hands. Black Americano came with milk and chocolate topping! Just not a pleasant place.

Date of visit: September 2021
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Reviewed 28 June 2021

Brilliant service ,love this wee Scottish business, I hope continues sells Scottish products and continues to qsk yir customers a choice of Scottish or British will continue to go everymorning fir ma bac egg roll and lunch fir work 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Date of visit: June 2021
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Reviewed 24 October 2020 via mobile

Visited here this afternoon and will be the last, waited half an hour in que then they forgot to give tea so another 5 mins on that ,either needs more staff or better management

Date of visit: October 2020
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Reviewed 31 August 2020

Two of us went in for a quick visit. We were starving hungry. All we wanted was a coffee and burger. Got the burgers fairly quickly but for gods sake give the girls a push. Never known staff to be so slow, felt like leaping...over the counter and doing my own coffee. After getting my burgers I waited at least 15 min to get my coffee.More

Date of visit: September 2019
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Reviewed 8 March 2020

I ordered food from the restaurant via just eat for a delivery, told 45 mins, then 1hr 15 and then eventually called 3 times and told food had left 35 mins ago. Food arrived 2hr 10 minutes and was soggy and cold, Called to complain...and told “who cares and hung up on” I’ve been using that/Milano and Milano express for years, and thought it may be a blip, so I went on today to order via Just eat and the restaurant CANCELLED my order... clearly doesn’t want my business anymore... well I 100% will not set foot in any of his restaurants ever again and neither will my family or friends...... that’s a fact...More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2020

Still same rude staff, slow service and incorrect orders. After three visits over 6 months I'm convinced they have no clue. Food is below average and reheated . Avoid .

Date of visit: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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OLD INNS CAFE, Cumbernauld - Updated 2024 Restaurant Reviews, Photos & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor