Cowtown Grill

Cowtown Grill

Someone from this business manages this listing.
Learn More
+44 161 291 8237+ Add website
Hours
Sun
13:00 - 22:30
Mon
16:30 - 22:30
Tue
16:30 - 22:30
Wed
16:30 - 22:30
Thu
16:30 - 22:30
Fri
16:30 - 23:30
Sat
13:00 - 23:30
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles
Travellers' Choice 2023

RATINGS
Food
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
4.4 of 5 bubbles
Atmosphere
4.2 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
£10.00 – £15.00
CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
meals, features
Is this restaurant good for lunch?
About
Looking for a long-term burger romance? lets meat!
PRICE RANGE
£10.00 – £15.00
CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
FEATURES
Delivery, Takeout, Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
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4.5
4.5 of 5 bubbles326 reviews
Excellent
241
Very good
33
Average
15
Poor
12
Terrible
25
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Poppy
Manchester96 contributions
4.0 of 5 bubbles
Jan 2020 family
We visited Cowtown Grill for an early dinner as a group of eight with four young children. The waitresses were friendly, attentive and interacted really nicely with the kids. The kids menu was decent - burgers, hotdog, pizza etc. The main menu is extensive; lots of different types of burgers and a good selection of poutine sides too. The restaurant itself is pretty relaxed and rustic which we liked. The only slightly downside was the desserts - when we visited (6pm on a Friday) there was no pecan pie. Our party had either milkshakes or Death By Chocolate cake instead. The shakes were good but the cake was a bit dull. Regardless, Cowtown Grill is a bit of a trek from home for us but well worth the journey - we will definitely be back to work our way through the menu!
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

r14zv
Manchester3 contributions
5.0 of 5 bubbles
Mar 2020 solo
I come here 2 or 3 times a month. I have never had a bad meal here yet. I pick my times to avoid the obviously busy times and my food is always out within 10 minutes and piping hot and fresh. This occasion i had the Los Pollos Hermanos and Russian Poutine. I can't recommend this place enough to people. These guys are at the top of their game in their field of food. I have never tried a burger as tasty and well presented anywhere else not just in Manchester. Really nice people and really nice food. Everyone owes it to themselves to try this place at least once
Written 7 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Richard A
Sale89 contributions
5.0 of 5 bubbles
Mar 2020 family
Tried Cowtown for the first time to support a local business at a time when Corona virus is preventing us from eating out. we had a take out as eat in wasn’t possible but the food was hot even when I got home much hotter than some other chains! Must say I wasn’t disappointed. Burgers are made with really good quality meat and cooked rare (cooked well done is possible if you ask!). Good size portions of chips well seasoned were really tasty. The food all was fresh cooked and far far better than your usual burger chain! I’d recommend Cowtown!
Written 1 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Louisa L
Sale1 contribution
2.0 of 5 bubbles
Aug 2020 family
Had a fantastic meal, food was good but service was awful after. We had 50 mins waiting to have our plates cleared and when I asked they only cleared half of the plates. We then asked for the bill witch took 20 mins while they ignore us and served others. We were watching all other tables and they were getting served.. no one even said sorry. We had to ask 3 time for service but was left alone.
Written 18 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CowtownGrill
Hi Louisa, I am so glad to hear that you thought the food was great but couldn’t understand why you would say service was awful when you were sat right away, your drinks and food arrived promptly. Your waitress came to check on you twice while you were eating. As far as I can see from the cctv footage there was still food infront of you, could it why your waitress didn’t clear your plates right away and assume that you were still eating? All our tables are given a 1 h30 minutes slot as we have been fully booked for the last three weeks and can assure you that you waited around 12 minutes for your plates to be cleared as we would have needed that table for another booking. The only thing that was left on the table was a couple of glasses, from what I can see on cctv you were still drinking from it. I also saw that you asked our waitress for your bill as she was going to take an order. She did tell you at that point to give her a few minutes as she was attending a different table. All three waitresses were busy doing various tasks, at no point were they ignoring you and if you were in a hurry I was at the till you could have come to the counter for your bill (specially the fact that you were seated right infront of it) The moment that your waitress was finished taking her order, she came over and asked me to do your bill which I did(within 5 minutes it was given to you) I am more than happy to share the footage of that night with you so that you can see for yourself. We always apologise when there’s any kind of delay, as I was right behind the till, I clearly heard the waitress that was doing your bill saying that she was really sorry when you told her “I waited 30 minutes for my bill” it is possible that you didn’t hear her but she said it. We are very sorry that you felt the way you did and we are more than happy to share our footage with you as sometimes if you are in a hurry it might feel like it’s taking ages when it’s not. Please feel free to email me at cowtowngrill@gmail.com. Kind Regards, Sha Rama
Written 25 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kiah H
1 contribution
1.0 of 5 bubbles
Aug 2020 couples
Decided to order for delivery after visiting the restaurant a few times and it being quite delicious. After an hour and a half of waiting and presuming they were busy my partner rang the delivery to find they ‘couldn’t find my order’ due to getting used to a new delivery service, 2 minutes later he received a phone call stating the food would be ‘a few minutes away’ which in my eyes is at most 10. Nearly 25 minutes later it arrived. Not impressed at ordering two burgers and fries at 19.25 for it to arrive at 21.40 with the excuse that the roads were flooded. Fries were soggy and lukewarm at best, the only thing warm about the burgers were the tinfoil it came in, dry meat and a warm bottle of coke. £36 down the drain. Never again! I’ve been a manager for a restaurant for over 5 years and the fact we never even received a phone call stating the order was delayed is just a joke.
Written 16 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CowtownGrill
To whom it may concern, Your review is either meant for a different restaurant or it’s been intentionally posted to defame our business. I can assure you that no such incident happened and our delivery system isn’t new as you claimed. The road around Sale hasn’t been flooded lately so hardly an excuse that we would have used. I have been personally at the restaurant every single day and can assure you that whatever you wrote is completely made up. If it was true surely you would have some kind of evidence in the form of an online receipt? I am so confident that this review is false that we will reimburse your whole meal if you can provide me with that receipt.
Written 17 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ajones90194
Manchester133 contributions
3.0 of 5 bubbles
Aug 2020 none
Firstly, I felt sorry for the people working on 18 August as it was so busy that they were clearly rushed off their feet, hence why we couldn’t raise this when we were there. I ordered a salad to start which they didn’t have which was fine so swapped to a different one, but we were missing bits from our food when it came. There was no blue cheese dip to go with the boneless wings for my boyfriends starter (which aren’t wings - they are chicken fillets so I don’t understand why they are advertised as boneless wings?) the eat out to help out is a great scheme if the restaurant can cope with the amount of people, but clearly they couldn’t here. We waited 45 minutes for our bill whilst a queue of people outside built up. One guy had booked a table for half past eight and was waiting for twenty minutes outside whilst we were desperately trying to pay our bill to get out to free the tables. The table next to us asked four times for their bill. In the end I had to leave and left my boyfriend to pay... We have been before on a Sunday night which was much quieter and the service was so much better. The food is great so I do recommend it. I do hate putting complaining reviews, and never do so normally without raising it on the night, but there was no opportunity to do so. My advice would be to not allow so many bookings on the eat out to help out nights... perhaps people would have a better experience and want to come back if you didn’t overbook. If this had been the only time I had been I would not go back.
Written 20 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gillian
Altrincham13 contributions
5.0 of 5 bubbles
May 2020 family
I have heard so many amazing things about Cowtown and only started using their delivery service since the lockdown. I have been very impressed by the quality of the food and how delicious it is. Everything is so flavourful and you must try their milkshake, it’s that good! If it was for my teenagers we would be eating Cowtown everyday. I did experience long line up for pick up last Saturday so maybe next time I won’t order during their peak time.
Written 19 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Graham W
Sale1 contribution
5.0 of 5 bubbles
Jul 2020 couples
Went there for the first time yesterday with the missus. We both absolutely love it! The chips and gravy was some of the nicest we’ve had. Props to the staffs as-well they made us feel welcome specially during these dark days. Burger was a 10/10 Chips and gravy was a 10/10 Service was a 10/10 Overall great experience and would recommend to friends and family.
Written 31 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anne Tyms
Altrincham7 contributions
5.0 of 5 bubbles
Aug 2020 family
This must genuinely be the best burger in town. We fell in love with it 2+ years ago and keep going back ever since. The quality of the food has never dropped and my favourite is the Mountie. I'm not a big fan of chicken on bone so I never tried the wings until they recently started doing the boneless wings. It really is that good. The service has also been great, the guys working there really make you feel welcome and are on a first name basis with regulars. We never leave feeling anything but extremely happy and about to burst.
Written 14 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark P
Greater Manchester165 contributions
2.0 of 5 bubbles
Apr 2020 family
Have to say I was decidedly underwhelmed by my latest order from Cowtown grill. Have eaten in several times, but so far have not used their takeout service. Had heard mixed reviews, but thought I would give it a go, support local businesses through these hard times! Placed an order in advance for collection at 8 pm. Arrange collection so we had a better chance of having the food fresh and hot. Turned up to what appeared to be absolute chaos, food was eventually ready at 8:20, rushed it home (five minutes away), to discover that my daughters meal was missing. Rushed back as I was unable to get through on the phone, to discover my daughters meal was ready, but had not been put in her bag. Rushed it home, having put my meal in the oven to keep warm. Only to discover that the dips we ordered were also missing. What we supposed to be a nice relaxed evening turned out to be two separate meals for my family, all of which were lukewarm. Can only assume they are taking too many orders and so the service is overwhelmed. £60 wasted, and what should have been a nice evening with my family, left me feeling stressed and disappointed!
Written 18 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Abbie
Manchester3 contributions
5.0 of 5 bubbles
Oct 2020 family
OK, where to start, this is a cool little restaurant off a main street, parking can be a challenge, but deal with it because the burgers will be soooo worth it! The staff are friendly and the decor very Canadian. We ordered the 3 Pig, Mac & Cheese and Mama Rama burgers - it was tough to decide but each was absolutely delicious. The fries, nachos and poutine great compliments, and again large servings for the cost. The milkshakes are to die for and you have to go for it, truly the best milkshakes I've had. All I can add is the food is prepared fresh, the combinations unique and the service really great - no wonder this place is always busy.
Written 10 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lena Jamieson
Altrincham8 contributions
5.0 of 5 bubbles
Aug 2020 family
We came in for a birthday celebration after being recommended to try Cowtown by some friends. Everything was absolutely spot on and we didn’t have any complain which is rare when you are dining with a big group. My pig burger was beautiful so was the poutin. We will be back very soon. Thank you.
Written 17 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dan
Hyde1 contribution
4.0 of 5 bubbles
Jul 2021 family
From the relaxed atmosphere and the unhurried beginning to the freshly prepared nothing frozen authentic Canadian food this place is the ultimate antidote to the american / British chains which dont charge much less but dont have the same desire to provide quality meals that they want you to love. I have eaten here more than ten times and the quality has beeen the same every time. All cooked from scratch so expect a wait. Not the cheapest but by far the best value meal I have had in years.Some may think it unusual but three different mwmwber sof staff asked if we were enjoying yhe food Decor is basic but axtually cool and reflects the canadian roots. Only reason for 4 stars is the. Toilet dacilities would benefit from a bit of refurbishment. Once that is sorted this is meaty perfection.
Written 24 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah
1 contribution
1.0 of 5 bubbles
Feb 2021 couples
We came here for the 1st time for takeout due to the pandemic and we were told half hour wait which was fine. 45 mins later, we’re still waiting. They said it won’t be long. They added some extra food in which we didn’t ask for which was a nice gesture but we would have preferred they knocked off some money instead of giving us free food which went in the hun. Then when we got our order, they gave and charged us for two pizzas. We said we only ordered one and the front staff dude who must have been 16 accused us of lying in front of us to his staff member. Then continued to give us bad attitude when we insisted it was taken off our order. He was extremely rude!!! We got the food home and it was pretty cold, we threw the free food away because it was cold and looked disgusting!! We paid restaurant eat in prices for cold take out food!! Wont be going back there again!! The bad attitude was the worst for us!!!!
Written 6 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Barry O
Sale1 contribution
5.0 of 5 bubbles
Mar 2020 family
I have to say that I really love burgers, and when I tried the one at Cowtown I think I would never go back to any other place. The poutine and wings are to die for! Food is just outstanding and so is service even when it's busy the waitress never fail to give you a smile. I cant wait for this lockdown to be over for my cowtown fix
Written 28 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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COWTOWN GRILL, Sale - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

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