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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£15 - £65
CUISINES
Chinese
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features
Reviews (192)
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192 results
Traveller rating
113
22
9
14
34
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Time of year
LanguageEnglish
Traveller rating
113
22
9
14
34
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All reviews duck bean sprouts chinese restaurant pork chow mein buffet style lovely touch gluten free friday night balloons coeliac courses
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Reviewed 4 August 2023

Ate in the restaurant. Quality of food has gone down massively. Chicken and mushroom was so salty we couldn’t eat it. House wine was under proof at 5.5% but still charged at full rate. Pork dumplings were still frozen in the middle. Was with people...that get embarrassed if you complain, so we ate what we could and left. Overall it was poor so definitely would not return.More

Date of visit: August 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2023 via mobile

Service was attentive, but that was about it. Food is very very average, portions small and price high. Not good quality meat, and it’s expensive Definitely won’t be visiting again

Date of visit: July 2023
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Reviewed 19 April 2023 via mobile

Recently was away in the area and spotted this place mentioned as good place for those needing gluten free food. I was a little dubious, and there was a few negative reviews in general recently but went down to speak to them. The chef came...out and advised me she was Coeliac and showed me the separate gluten free frier, resting area and advised me all the tools for gluten free bits were different colours. Feeling reassured, they advised me they could essentially do any of the items gluten free and dairy free. So I excitedly went for sweet and sour chicken balls and lemon chicken. I’ve not had sweet & sour chicken balls since I was a child…. So I was pretty excited about this… All of the food items came out marked up as gluten & dairy free (I’m a coeliac and allergic to cows milk) The rice wasn’t the nicest rice I’ve ever had at a Chinese restaurant, but the rest of the dishes more than made up for that. Being able to have sweet and sour chicken balls again was amazing…. And they tasted really good. The place is good value, I really enjoyed the food and their ability to cater to allergies was fantastic.More

Date of visit: April 2023
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Reviewed 28 March 2023

I have to say with a heavy heart this has to be the worst chinese restaurant I have ever been to Same quality if you bought your on from Iceland make up your own mind needs to improve massively

Date of visit: March 2023
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Reviewed 25 March 2023 via mobile

Have driven past this place many times for years and always threatened to give it a go so we had a takeaway. Really hoped it would be good but unfortunately wasn’t great. We had a pork chow mein which was pretty tasteless, just tasted of...bean sprouts and nothing much else. Chicken curry was sort of gloopy and perhaps a bit sweet which is unusual for a curry. Egg fried rice looked more like steamed rice and we also had spare ribs which tasted like they had been doused in watered down tomato ketchup. Unfortunately I wouldn’t use it again although the girl on reception was really friendly.More

Date of visit: March 2023
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Reviewed 28 December 2022

We booked a meal at the restaurant. After waiting for over an hour we still didn’t get our meal. The staff were far too busy doing take-aways. We were simply ignored, after politely asking for our starters. The plates were given to the wrong people,...when we highlighted this politely. I had a plate thrown onto the table in front of me. Very rude and we will never go there again. It used to be a great restaurant, it certainly isn’t anymore.More

Date of visit: December 2022
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Reviewed 12 November 2022 via mobile

We just had probably the worst Chinese takeaway we have ever had, and I’ve eaten in Birmingham… Ordered and delivered on time, from there it all went south. The pork (?) dish had 2 tiny slithers of meat on top of some horrible gloopy mess...of a sauce. The spare ribs were literally painted bones, not even a CSI could find any trace of meat. The prawn crackers were soggy and black in places, inedible. The special fried rice had zero anything but rice in the container. It seemed old and hard. The chicken balls were more like sparrows balls. Tiny, dry and lacked any kind of flavour. The whole lot was cold to add insult to injury… I’ll upload photos so you can see for yourselves. I called to give feedback and the girl who answered the phone literally said “Sorry about that”. I guess the complaints must be numerous and she just switches off to them now. No wonder places are struggling to make a living if they dish up a mess like this. Utterly horrendous. Avoid at all costs if I were you.More

Date of visit: November 2022
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Reviewed 7 November 2022

We will not be eating here again. We decided to try this place for the first time, for takeaway. Because we haven't eaten here before, we decided to order something very simple : sweet and sour prawn balls, vegetable chow mein, pork fried rice. And...this was by far the worst Chinese takeaway we have ever had. The fried rice was pure white, not a drop of soy sauce or seasoning touched it. There was very little egg, no spring onions (the flavour of fried rice comes from the spring onions and the scorched soy sauce..). It was literally clumpy boiled white rice mixed with bits of pork and peas. We have never had fried rice this bland before, with the rice grains all stuck together in clumps. And it was very greasy,and not in a pleasant way. The sweet and sour prawn balls were so soaked in oil that when biting into them, they squirted with pure oil inside our mouths. They were also very wet, and mushy, falling apart inside the bag, and the bag itself was completely soaked in grease and stuck to the balls at the bottom. Horrible wet mess. And as for the chow mein, again, like the rest of the meal, completely coated in grease. No flavour, just grease. One mouthful, and my lips were shiny with grease, and grease was dripping down the noodles when picking them up with a fork. Just picking up the noodles, you could see drops of oil dripping down from there, and I had to wipe my mouth after every bite because my lips were completely coated with grease. We will not be returning here again. Everything tasted like dirty grease and oil. No thanks. And not cheap either, £19!!!! Most of it went in the bin, we ate a bit of the rice and a few mouthfuls of chow mein, tried eating a prawn ball, then we started feeling sick from the grease and threw away the rest. On a side note, when picking up our food, I noticed the entrance waiting area had a very strong smell, almost like a toilet that hasn't been cleaned for a while. Not pleasant.More

Date of visit: November 2022
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Reviewed 6 October 2022 via mobile

We stopped outside the Ship Inn in March on our narrowboat and ordered a takeaway from Purple Diamond. Food was delivered by a friendly driver and was excellent. Very happy and will definitely use again.

Date of visit: October 2022
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Reviewed 2 September 2022

Tonight four went out tonight as a birthday treat We were met by very friendly staff. The starters were fantastic. The mains wow so tasty and very well presented. Thank God we did not order a second helping of starters. Will I go back hell...yes worth every penny. Well done and thank youMore

Date of visit: September 2022
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Reviewed 1 May 2022 via mobile

I’m sorry to write this but the food was gross , worst Chinese I’ve ever eaten . The first course was so poor , 2 chicken satay which were very dry , garlic mushroom over cooked and prawn toast was burnt . Ordered a gin...and tonic for wife , £7.50 ! And not sure it even went near the gin optic there was so much tonic in it . Main course was no better , rice was dry and stuck together , crispy beef was so over cooked you could snap it !! Sweet abs sour chicken was ok ,we had gone with friends who live nearby and said it was nice !! Even they admitted it was pretty poorMore

Date of visit: May 2022
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Reviewed 29 April 2022 via mobile

In booking this reservation I was asked was it an occasion Yes it was a birthday No more was asked on arrival there was a balloon and sprinkles on the table which I thought was a lovely touch. Then at the end of the meal...we were presented with a birthday cake. None of this was asked for but what a lovely thing to do The meal was really nice and the service was very goodMore

Date of visit: April 2022
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Reviewed 15 March 2022 via mobile

Really not great. Must be cause if it’s location but not authentic Chinese. Like the chef is trying to cater for a small British town that’s never tasted true Chinese food. The starters coated in sugar the main was the same. The staff tried but...when I asked for saki that’s on there menu they didn’t have a clue what it was. Also two couples sat eating for romantic Sunday dinner and staff being young playing house and dance music. Wasn’t appropriate for the atmosphere and made me feel embarrassed that March doesn’t have much culture at all.More

Date of visit: March 2022
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Reviewed 27 February 2022 via mobile

The gluten free chef has left....so has the quality gluten free food I once enjoyed. The staff tried their best, but it was a woeful experience. Would no longer recommend if you are gluten free (I used to)

Date of visit: February 2022
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Reviewed 20 February 2022 via mobile

We were in March for a function over the weekend and were looking for somewhere to eat on the Friday night. We fancied Chinese and found this restaurant on tripadvisor. We had the set menu where you choose 8 starters from a selection, crispy duck...and then 4 main courses. All the food was delicious and full of flavour. Maybe we could of done without the duck as the portions are huge. All service were excellent, efficient and attentive. A previous review complains that all service staff are british and not chinese, who cares they were brilliant and I'm not sure what difference their nationality makes. Would recommend and If I ever went back to March id eat there againMore

Date of visit: February 2022
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Gary T
20 August 2018|
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Response from gemmabarrett2000 | Reviewed this property |
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PURPLE DIAMOND, March - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Purple Diamond

Yes, Purple Diamond offers takeaway services.

Yes, Purple Diamond offers delivery services.

Purple Diamond is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4