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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
British
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Accepts Credit Cards
Reviews (180)
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180 results
Traveller rating
126
29
13
9
3
Traveller type
Time of year
LanguageEnglish
Traveller rating
126
29
13
9
3
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All reviews waffles ice cream cakes amazing choice sub zero for special occasions huge selection your choice ferrero scoop cars christmas
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Reviewed 29 March 2024

I had the cookie dough crepe and I was honestly disappointed. It did not live up to my expectations, the crepe was basically a crisp and the cookie dough wasn’t even cookie dough it was a rock hard cookie. Also my pepsi tasted like sparkling...water.More

Date of visit: March 2024
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Reviewed 27 March 2024

This place is a cracking dessert parlour, 30 minute drive for us to get to but we'll worth it, the choice and quality won't be beaten. We sat in as a family and all enjoyed so much.. all had the crepe with 2 scoops of...ice cream, Nutella, Ferrero rocher strawberries etc. Joseph who served us was a nice chatty chap. Well done guys as my kids were happyMore

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 December 2023 via mobile

Every Birthday and Christmas we go to SubZero to get family treats. The selection is ever changing with more and more delicious flavours being made. Today I had the pleasure of meeting Elliot who helped us make some fantastic choices. As always it is a...pleasure to visit and take home some of the finest Ice Cream and Sorbet’s known to man.More

Date of visit: December 2023
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Reviewed 21 May 2023 via mobile

Amazing choice of ice cream!! Flavours are to die for!! 😋😋😋 In door and out door sitting available if you haven’t been before. Parking can be tricky on sunny days - recommend a Sunday as the business parts are closed so less cars around

Date of visit: May 2023
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Reviewed 25 March 2023 via mobile

Honestly, I have never seen so many ice cream choices. We went with one of their waffle options, as honestly the amount of choice was overwhelming! The dessert was stunning! Real ferrero rochers, the ice cream was so creamy, the waffles were delicious. I also...loved the added “crunch” texture with the wafers. Also, the price was reasonable too because I paid £13 for two desserts. Honestly, if you haven’t tried this place yet, you must!!More

Date of visit: March 2023
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Reviewed 24 December 2022 via mobile

The best ice cream ever We have just visited to pick up our Christmas ice cream. Sub Zero never fails. They have a huge selection of delicious ice cream cakes and desserts as well as an amazing range of flavours. No wonder it’s our favourite...ice cream any time of yearMore

Date of visit: December 2022
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Reviewed 6 May 2022

I ordered an ice cream cake from Subzero and whilst I knew it would be good I had no idea how good! The cakes are absolutely huge, you get 16 scoops of your choice on the top and it is decorated with soft-serve ice cream,...raspberry ripple ice cream, just more ice cream than I ever expected! Fantastic value for money and will definitely be buying one again!More

Date of visit: April 2022
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Reviewed 26 February 2022

Ice cream is fantastic, flavours are brilliant. The only 2 issues are making a choice about what flavour to have and the lack of seating inside.

Date of visit: January 2022
Helpful?1  
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Reviewed 20 February 2022 via mobile

Always come here for special occasions and treats. Great service and fantastic ice-cream. Highly recommended.

Date of visit: February 2022
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Reviewed 26 December 2021

Visited the caerphilly store many times and can honestly say the best icecream ever!! So creamy and delicious, nothing can beat it!

Date of visit: December 2021
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Reviewed 23 January 2021

Absolutely amazing. Quality superb and value for money. Will be having many times again. Very happy faces at home today.

Date of visit: January 2021
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Reviewed 27 June 2020

I usually love this place bit having waited 30 minutes to move 3 spaces in a 9 person queue I wont be going back anytime soon. 6 people serving 1 customer at a time with 1 person in red overalls sole job to shout aggresively...at people to stand behind the yellow sign. If the people in front order anything that needs to be cooked you have to wait until the full order is complete before your order is taken. I dont care how nice the ice cream is, waiting over an hour for a 2 scoop tub isnt worth it. Can i suggest a fast and slow lane, the fast lane for cones and tubs and the slow lane for cooked products. Serving 1 customer every 10 minutes isnt good for you as a business or for customers. I understand these are challenging times and I am happy to queue but the general slowness of everything has put me off going back again. Thats £20 I will be spending somewhere else.More

Date of visit: June 2020
Helpful?2  
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Reviewed 16 February 2020

If you really like ice cream then this establishment is a definite must. The selection of flavours is overwhelming and very hard to choose. If you decide to meat in then there are only a limited umber of seats available though if the weather is...good there are excellent tables and chairs outside.More

Date of visit: September 2019
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Reviewed 24 November 2019

fab icecream, cant wait to visit again, so many different flavours to try spoilt for choice, very friendly staff,

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2019 via mobile

The best place for ice cream in the whole of Wales. It is a local attraction here a Must visit. The varieties of ice cream is amazing but now have desserts etc waffles and pancakes and milkshakes. Have taken my American friends and relatives here...and they found it amazing. The ice cream is wonderfulMore

Date of visit: July 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
gavinbayliss78
25 April 2017|
AnswerShow all 4 answers
Response from Nichola B | Property representative |
We are open all year round 11am until 10pm daily closed Mondays.
0
Votes
bernieowen376
26 October 2016|
Answer
Response from Nichola B | Property representative |
sorry we don't prebook
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I AM SUBZERO, Tonypandy - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about I Am SubZero

Yes, I Am SubZero offers takeaway services.

I Am SubZero is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4