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Grill Room Restaurant

) #9 of 10 Restaurants in Deganwy ££££ British, ,
Deganwy Quay | Quay Hotel & Spa, Deganwy LL31 9DJ, Wales
+44 1492 564100
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Overview
  • Excellent43%
  • Very good19%
  • Average13%
  • Poor12%
  • Terrible13%
14 Mar 2017
“Lively atmosphere,good service”
1 Mar 2017
“Lovely surroundings but staff need to be managed better”
Restaurant Hours
CUISINES
British, Grill, Welsh, Gluten Free Options
PRICE
££££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Deganwy Quay | Quay Hotel & Spa, Deganwy LL31 9DJ, Wales
All Details
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Reviews (217)
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121 - 130 of 214 reviews

Reviewed 21 May 2013

Had a 4 course dinner and breakfast on two days as part of a hotel package. Food was very nice, particularly enjoyed the range of breakfast items and the quality of the offer.More

Thank Scousie
Steve O, General Manager at Grill Room Restaurant, responded to this reviewResponded 6 June 2013

Dear Guest Thank you for your great comments following your recent visit to the Quay Hotel. Delighted to know you enjoyed the meals offered during your two day stay and particularly mention the range of breakfast choice and quality offered. Do hope you will visit...More

Reviewed 16 May 2013

superb menu with fresh tasty food. each course was a pleasure with outstanding service and beautiful surroundings.Breakfast was the best i have ever tasted with a huge choice of outstanding produce.More

Thank amanda y
Steve O, General Manager at Grill Room Restaurant, responded to this reviewResponded 6 June 2013

Dear Guest Thank you for your kind compliments following your recent stay with us. I am so pleased you enjoyed our superb menu of fresh tasty food and appreciated our stunning location and the beautiful views from our Restaurant. Good to know that our Breakfast...More

Reviewed 14 April 2013

We stayed at the quay hotel and decided to have our evening meal here staff were friendly and efficient even on a busy Saturday night. Food was excellent quality and locally sourced where possible we had a salmon appetizer followed by mussels in a Thai...More

Thank mazzycat
Steve O, General Manager at Grill Room Restaurant, responded to this reviewResponded 16 April 2013

Dear Guest Thank you for your generous words, following your recent dining experience at the Grill Restaurant in the Quay Hotel. Delighted to hear that my staff were friendly and efficient, the food excellent and your kind appreciation of the quality and locally sourced produce...More

Reviewed 12 April 2013

We have eat here a few times but not since the new management team has taken over and the newly refurbished bar and restaurant.We had been here for a drink on the way to NikiIps and the place looked great sevice for the drinks fantastic...More

Thank ollie96
Steve O, General Manager at Grill Room Restaurant, responded to this reviewResponded 16 April 2013

Dear Guest Thank you for your valued feedback on your recent dining experience at the Grill Room Restaurant. I am sorry to read of your disappointments and would assure you that I have spoken with my Executive Chef and Restaurant Manager to address and resolve...More

Reviewed 4 April 2013

Modern cuisine,good quality! Small'ish portions, reasonable selection. Average value for money, around £28 per headMore

Thank Andykmorris
Steve O, General Manager at Grill Room Restaurant, responded to this reviewResponded 16 April 2013

Dear Guest Thank you so much for your valued feedback regarding your recent meal at the Grill Restaurant at the Quay. Good to know you appreciated our modern and good quality cuisine. Your comments are very much appreciated and have been forwarded on to my...More

Reviewed 11 February 2013

My meal was stunning, with excellent choice and cooked to perfection! I tried the pheasant which was a first and it was lovely!

Thank G1972
Steve O, General Manager at Grill Room Restaurant, responded to this reviewResponded 13 February 2013

Dear Guest Delighted to know that you meal was "stunning" and you really enjoyed the pheasant dish. Good to know that everything was cooked to perfection and I look forward to welcoming you back in the near future. Best wishes Steve Ogden General Manager

Reviewed 4 February 2013

nice decore & food was good although it was very busy at dinner & the staff where a little confused. Even at breakfast we where waiting for scrambeled egg had to ask the staff to ask the chef to make my scrambled egg. As we...More

Thank Butt_5054
Steve O, General Manager at Grill Room Restaurant, responded to this reviewResponded 13 February 2013

Dear Guest Thank you for your valued feedback on our Grill Room Restaurant. My apologies that service was not as slick as it should have been and would confirm I have spoken with my team to ensure immediate improvement in our service offered. I do...More

Reviewed 4 February 2013

Lovely food, the steak sandwich very tasty but the chips could have been chunkier, good atmosphere and excellent waiters, they looked after us very well.

Thank Debrees
Steve O, General Manager at Grill Room Restaurant, responded to this reviewResponded 13 February 2013

Dear Guest Many thanks for your great review of your Saturday lunch experience. Pleased to know you enjoyed a good atmosphere and my team looked after you very well. Look forward to welcoming you back soon. Best wishes Steve Ogden General Manager

Reviewed 20 January 2013

The menu was interesting and not the usual run of the mill choices. The food was presented beautifully and was perfectly cooked.More

Thank H2OTGP
Steve O, General Manager at Grill Room Restaurant, responded to this reviewResponded 21 January 2013

Dear Guest Thank you for your kind feedback, great to know you enjoyed your dining experience with us at the Quay Hotel. Good to know you found the menu interesting and appreciated the beautfiul presentation and perfectly cooked food. Hope to see you again soon....More

Reviewed 19 January 2013

......try's hard but could do better. While the prices reflect the setting, presentation and service the food doesn't and its hard to justify the hefty al la carte supplements. Not sure what the real issue is but inconsistent is probably the best way to describe...More

Thank Grumpy47
Steve O, General Manager at Grill Room Restaurant, responded to this reviewResponded 21 January 2013

Dear Guest Thank you for your valued feedback following your recent meal at the Grill Room Restaurant. Good to hear that you appreciated our stunning setting, presentation and service, and the Monkfish! I would confirm that I have spoken with my Head Chef to address...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
British, Grill, Welsh, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Full Bar, Validated Parking, Highchairs Available, Serves Alcohol, Free Wifi
Good for
View, Business meetings, Special Occasion Dining
Location and Contact Information
  • Address: Deganwy Quay | Quay Hotel & Spa, Deganwy LL31 9DJ, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  North Wales  >  Conwy County  >  Deganwy
  • Phone Number: +44 1492 564100
  • E-mail
Description
Set on the banks of the Conwy Estuary, overlooking the historic medievil town of Conwy with a backdrop of coastal mountains, the Grill Room offers a fantastic dining experience. The Quay Hotel and Spa provides a contemporary yet stylish setting, discreet but attentive service and, of course, excellent food. The Grill Room is simply decorated with vistas across the water setting the scene, keeping to a subtle but plush palate, complete with comfortable seating and immaculate place settings. The mouth watering menu includes a large range of local, seasonal Welsh produce and cleverly created dishes, using fine ingredients and beautiful presentation. A choice of A La Carte or Table d’Hote is available.
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