We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£13 - £32
CUISINES
Bar, British, Pub, Contemporary
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (1,047)
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Filter reviews
1,045 results
Traveller rating
636
173
95
70
71
Traveller type
Time of year
LanguageEnglish
Traveller rating
636
173
95
70
71
Show reviews that mention
All reviews sandwiches fries beef salad afternoon tea baby shower sunday lunch beer garden my mum food was lovely high street julie pergola nightclub balloons parmo
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed yesterday

This is a nice spot for a family dinner but they could be a little bit more vegetarian friendly. We went for Sunday lunch and didn't realise they offered a vegetarian option because it wasn't on the menu, it was only when the waitress said...they had a Wellington. The food was good, just add all your options to the menu!More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 days ago

We did the new bottomless brunch which was fantastic value! Cannot fault it or speak highly enough of the quality of food and drinks. So tasty and a fantastic way to spend a special occasion. Special shout out to Nadine our waitress who was so...lovely. We want her as our adopted mother! Highly recommendMore

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

Good place to eat and a good location with great staff who are attentive and nothing is too much trouble. Delicious meal😋

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago via mobile

Super disappointed, 40 minutes wait for food which didn’t arrive. When I asked I had someone defend the wait rather than say sorry and check. Turns out a printer error our order wasn’t even put in. Extremely disappointingMore

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Witterick, Marketing at The Keys Yarm, responded to this reviewResponded 4 days ago

I'm truly sorry for your disappointing experience. Waiting 40 minutes only to find out your order wasn't even placed due to a printer error is not the level of service we provide our customers with. Your feedback is important to us so thank you very...More

Reviewed 2 weeks ago via mobile

Went to Key today for lunch and it was so delicious that I just had to write a review. The staff were brilliant - so friendly, kind and efficient. We were really impressed and can’t wait to go again.

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Very chic and boutique vibes this pub / restaurant and not to mention lovely food too! All served on time as it was a rather large group I was sat with which many restaurants stuggle to cater for but no issue here! Starters and main...went down a treat! Would definitely visit again. Generous tasty portions too!More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago via mobile

I booked a table for my family, who were visiting the area and really wanted to try the parmo that they had heard about. They weren't disappointed and thoroughly enjoyed all the food they ordered. The staff were fantastic and couldn't do enough for us....Would definitely recommend. Keep up the good workMore

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Excellent Sunday lunch and superb service from the wonderful staff. Thank you for a lovely relaxing Sunday afternoon.

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Had a work meal at the keys and had a great time. The Keys decor is warm, inviting and appealing. The staff where polite & professional. The food was excellent and portion size was good as well. when I left here I was very pleased...and will defiantly come back for more.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2024

Great place for food Very friendly and welcoming staff Food was hot nice presentation and very good Staff helpful Good wheelchair access

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 January 2024

A great night out with the office team. Easy booking - Easy access - Great food - Great atmosphere - Great value! Well done The Keys! And a night club upstairs wow

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2024

We visited the keys for our works Christmas party. The service was fantastic, and quick too. We thoroughly enjoyed the food and drink and the keys had a lovely festive atmosphere.

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2024

We recently enjoyed our Christmas night out at the keys and we could not speak highly enough of the venue and the staff. The keys itself is a beautifully decorated venue that has fantastic facility’s and is the perfect place for festivities ! The staff...were really attentive, the food was really nice as well can’t speak highly enough of the place. The next time I am in yarm this will be the first place on my list to go 🙂 Thanks to all the staff for such a brilliant nightMore

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 December 2023

The food was inedible, except for sandwiches, and the overall look of the food was disgusting. On complaining we were met with hostility from the staff . A very bad start to the Christmas season. We were not offered any discount as a gesture of...goodwill either.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 December 2023

Our lunch did not get off to the best start as the table was not in the best location and had been set for 5 even though 2 of our party had cancelled. We asked for a better located table and frankly, the waitress was...quite rude to us. Thankfully someone (I assume duty manager) was on hand to take over and found us a better table more suited to a small party. We awaited the food with trepidation but need not have worried - it was absolutely delicious. Two of us had the trout and the sauce which accompanied it was beautiful - the potatoes were gorgeous and the vegetables perfectly cooked. We were very happy with the meal. However, when we asked for the bill it had 5 x meals on it - a simple check for accuracy would have saved us the hassle of querying it - once again being met by a bad attitude. Again, the duty manager had to intervene and handled it in a professional manner. Overall it was a good experience and I would return. However, some of the staff need to be reminded that if they choose to work in a service industry, they need to provide service - preferably with a smile!More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
Best nearby
Best nearby hotelsSee all
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW
746 reviews
1.13 miles away
Claireville Hotel
52 reviews
1.37 miles away
The Old Mill Luxury Serviced Accomodation
31 reviews
1.88 miles away
Hampton by Hilton Stockton on Tees
303 reviews
4.44 miles away
Best nearby restaurantsSee all
Tomahawk Steakhouse Yarm
488 reviews
.07 miles away
Cena Trattoria
942 reviews
.06 miles away
Santoro Yarm
613 reviews
.04 miles away
Best nearby attractionsSee all
Cluedini
222 reviews
.08 miles away
Yarm
107 reviews
.16 miles away
Luna Blu Cocktails & Tapas
48 reviews
.03 miles away
Yarm Castle
30 reviews
.08 miles away
Questions & Answers
Ask a question
Hazel C
14 December 2023|
Answer
Response from NatalieWitterick | Property representative |
Hello, yes we have another Masterclass on the 29th of December if you're interested, give us a call: 01642 782534 as I believe there are only a few slots left.
0
Votes
monica000
24 August 2019|
AnswerShow all 2 answers
Response from Middlesbroughfoodie |
I also worked there the place as you know is all style and no substance as will the response
0
Votes
nlmarti
11 May 2015|
AnswerShow all 5 answers
Response from RoseD631 | Reviewed this property |
Try the teatime menu.
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

THE KEYS YARM - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Keys Yarm

Yes, The Keys Yarm is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Keys Yarm is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5