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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Fast food, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Drinks
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Reviews (569)
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64
15
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LanguageEnglish
Traveller rating
482
64
15
4
2
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Reviewed 2 weeks ago via mobile

We visited having read they had gluten free options. We are a family of 5 with 2 Coeliac Children. (Unable to eat Gluten) The ice creams looked amazing but after a quick conversation we were told honestly that nothing was safe and that they wouldn’t...risk it. This is positive but such a shame. We also asked about the Mr whippy style ice cream but we’re sadly told that they often return the ice cream from cones that were miss ordered to the mix rendering it unsafe. Our one request is that maybe they could buy in one tub of ice cream and keep it safe for Coeliacs and then just maintain good cross contamination standards whilst serving it.More

Date of visit: April 2024
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Reviewed 3 weeks ago via mobile

Wonderful ice cream, lovely service in beautiful New Quay. So many delicious flavours and even one for the dog! Would highly recommend!

Date of visit: April 2024
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Reviewed 3 weeks ago via mobile

The front of the shop displays the word 'Gelato', but what this shop serves is a glorified Mr Whippy and tastes nothing like gelato! Great selection if you like Mr Whippy, but we were left feeling quite disappointed!

Date of visit: March 2024
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Reviewed 24 October 2023 via mobile

Wow Wow, what amazing ice cream- home made. Our dog had a doggy ice cream, made on site with peanut butter- she was so happy! Probably the best ice cream outside of Italy we have ever had !!!

Date of visit: October 2023
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Reviewed 25 September 2023 via mobile

We stopped here after reviewing the two shops on the same street. As this was 'traditional' Italian-style gelato, we were happy to stop here. All the information about allergies displayed, and notices about cannot guarantee cross contamination, I was disappointed that my two choices of...ice cream could not be how I wanted on my cone. Pistachio on the bottom and sticky toffee, fig and honeycomb. I was advised this was because it could be cross-contaminated. I ended up getting them separately - one on an cone, then return to have one in a tub. This was a more expensive option, and while I do appreciate some customers may have allergies, the nut and nut-free options sat side by side and could have been cross-contaminated by dropping on each other. Staff were also not helpful to offer a solution for this either e.g. offer one in a tub and only charge as a 2 scoop ice cream. Shame as it was lovely gelato.More

Date of visit: September 2023
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Reviewed 17 August 2023 via mobile

We had this ice cream a few times and it was lovely, theres sooo many flavours its difficult to choose, its was £6 for 2 different scoops but we couldn't resist buying it again and again

Date of visit: August 2023
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Reviewed 11 June 2023

We've been here countless times this year during visits with our children and just myself and my partner. The BEST ice cream we have ever had. Flavours come from all your favourite chocolates, sweets and cheesecakes, they truly are amazing 😁🍦

Date of visit: June 2023
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Reviewed 8 June 2023

We popped into here for a quick ice cream one afternoon. It was very busy, which I assume is due to its location and there were so many different ice cream options available, including dog-friendly ice cream. The quality was lovely, but it was a...bit more pricey than other ice cream places just a short walk away. Overall, it was a good experience though!More

Date of visit: June 2023
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Reviewed 30 May 2023 via mobile

Creme Pen Cei has the best ice cream in town! Don't miss out on their delicious flavors! (Cadbury’s cream egg 🤤) Also perfect for anyone who has allergies or are vegan. Both soya and almond ice creams. Delicious!

Date of visit: May 2023
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Reviewed 24 May 2023

Think I had the biggest whippy ice cream i ve ever seen, it was glorious and reminded me of holidays as a child.

Date of visit: May 2023
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Reviewed 12 May 2023

Absolutely sensational flavours to suit everyone and every taste even the 4 legged variety have something to choose from

Date of visit: May 2023
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Reviewed 6 May 2023 via mobile

You MUST try this place!!! We have not had gelato like that outside of Rome!!! The staff are so lovely and the flavours are out of this world!!!! The Turkish Delight Gelato was an absolute treat. We loved it so much we went twice!!!! The...owners are so kind also and so welcoming. Thank you!More

Date of visit: May 2023
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Reviewed 1 May 2023

Amazing and they do take away as well, great staff always to happy, Whenever we go out we always go here

Date of visit: May 2023
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Reviewed 15 April 2023

When you're visiting New Quay way You must call in at Creme Pen Cei ! The delicious ice cream, Will cause you to beam! As for flavours......what an array!! Of course, this is New Quay , Ceredigion, Wales, not Newquay , Cornwall. "Creme Pen Cei"...sells superb ,home-made, soft ice cream in a huge variety of unusual and wonderful flavours........that I have not come across anywhere else. Scrumptious !! Ardderchog! [Excellent} as we say in Welsh !!More

Date of visit: April 2023
Helpful?1  
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Reviewed 26 March 2023

My first thought was “ that’s an expensive ice cream”. I have to say it was worth every penny. The ice cream was amazing, so many flavours to choose from and the scoop size was plentiful. Wish it wasn’t the last day of our holiday...so that I could visit again and try more flavours.More

Date of visit: March 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Tashy16
19 April 2019|
Answer
Response from Malcolm T |
Yes always .
0
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Sandra H
20 August 2017|
Answer
Response from Mandy S | Reviewed this property |
They do sell nutty ice creams so if your allergy is severe I'd becareful
0
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CREME PEN CEI, New Quay - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Creme Pen Cei

Yes, Creme Pen Cei offers takeaway services.

Creme Pen Cei is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5