I have visited here twice now and haven't had a bad experience. The first time was just after the relaxing of the Covid 19 rules, so the cafe was partitioned with plastic screens. I have only had the toasted teacake and a pot of tea,...so I can't comment on the "meals". Depsite being listed as a "Teacake", what you get is actually two slices of fruit bread. That said it comes with fresh strawberries, jam and cream and the tea is superb. My last visit was in August, I had the same and it was equal excellent - so I was very happy. Now, this places gets busy very quickly - so go early. Now, as to the comments about the owner. I have found her to be quite competent and had no cause to complain. That said, with my experience of her, I can understand some of the comments made in previous reviews. On my last visit, she was rushing around, saying that the young girl that was supposed to be working with her that day, hadn't shown up and she had to go to the local grocer to buy a few things. Now i can read people and know how to "disarm" them and I managed to calm her down a bit. I can imagine though that if the wrong person had gone in there at that moment, she would have exploded!More