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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly
FEATURES
Outdoor Seating, Seating, Serves Alcohol, Parking Available, Television, Wheelchair Accessible, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Live Music
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features, about
Reviews (47)
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Reviewed 28 August 2023

Horrible staff, rude customers. If you want to die of old age before you get served then go here!! I would avoid at all costs. Slow and stupid.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean Creighton, Owner at The Queens Head, responded to this reviewResponded 30 August 2023

So I take it you came to Box Rocks where a village pub had over 1800 people attend throughout the day and it wasn’t for you??? Anyone else reading this please check our Facebook and Google reviews not even sure why someone would review us...More

Reviewed 14 July 2021

Coming out of a pandemic, and visiting a local pub is a daunting prospect. But Dean & Damo have worked their socks off! The outside environment it’s not only beautiful, but very well designed to keep customers safe. Watching the football there this week has...been brilliant, but unfortunately the staff had to deal with some difficult customers who didn’t respect the social distancing rules, and felt it was ok to kick over furniture, shout, & swear during the match. The landlord managed the situation very well, and was within his rights to remind customers of the rules not only at the pub but the government guidelines. Thank you for thinking of your customers on the whole, rather then just allowing a few to spoil things. Friday night BBQ night is also fab, with fresh homemade burgers made by the butcher in Box and popped on the BBQ or made in the kitchen if the weather is bad. If you are looking for a traditional, local pub with a family friendly atmosphere and lovely views- this is it! However if it’s a busy, loud sports bar with lots of shouting and swearing and staff that don’t care…. you will need to find another pub!More

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean C, Owner at The Queens Head, responded to this reviewResponded 7 October 2022

Thank you

Reviewed 10 July 2021

The bar manager here may be the most petulant egoistical Chap I've ever come across. Watched the football here, and he proceeded to turn the TV off after England scored and scalded at the occupants like a 58 year old Karen fuming at a 2...years old walking on her grass. I enquired as to why he turned it off at the half time whistle. He lied and stated 'furniture was being thrown' it wasn't at all, I will concede a few very cheap outdoor chair fell over as everyone was basking in the euphoria. That was it though. After confirming this wasn't the case he got mighty defensive knowing he was wrong (fragile ego indeed), and threatened to throw us all out...even after he accepted no chairs were thrown. Plenty of other nice pubs. Don't waste your money with a man who may be the most childish 60+ year old I've ever encountered. Pints are also flat 👍 and burgers stuck in the microwave. Nice view of the box wreck mind.More

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean C, Owner at The Queens Head, responded to this reviewResponded 14 July 2021

Very well written for your one and only review on tripadvisor, just a shame your facts are not true.

Reviewed 6 October 2020 via mobile

Such a friendly welcoming service and always very reasonably priced food. Great for a stop with the kids. From baguettes to jacket potatoes and the freshly made cheese scones with chilli jam are just addictive.

Date of visit: October 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2020

Standard of accommodation very low. We expected to share a bathroom however on the first visit were met by a discustingly dirty toilet bowl having been left by a previous user who hadn't cleaned their mess!!!.We reported this and kindly asked staff to sanitise the...toilet as we were not prepared to use it. The room was not clean, furniture broken and unusable, skirting boards dirty, bar of soap had dirt in it and hand soap was heavily diluted with water with no label. No cups although tea bags, sugar and kettle were provided. Bed linen and towels were clean. See pictures.More

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean C, Owner at The Queens Head, responded to this reviewResponded 7 March 2022

Not really sure what has happened on your visit but can only ask others to view our AirBnb reviews

Reviewed 23 September 2019 via mobile

We chose this pub because everything else was fully booked. Ambience, food and service were all average. Nothing to write home about.

Date of visit: September 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 August 2019 via mobile

A delightful country pub in the beautiful village of Box! A rare find of a traditional pub set up with excellent live music events. They’ve got a traditional pub menu, nothing fancy but with some great homemade items. We had the quiche and it was...delicious! Had a great guest ale of Mango Ipa too. Would highly recommend this place if you’re a fan of the traditional pub with a friendly atmosphere that makes you feel at home. Will continue to visit again when we’re next down here!More

Date of visit: August 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean C, Owner at The Queens Head, responded to this reviewResponded 15 August 2019

Thank you.

Reviewed 29 June 2019 via mobile

Old fashioned inside. Not a great choice of beer. The ones we did choose weren’t well kept and tasted horrible. Could be quite nice on a warm day outside but aside from that I wouldn’t go back.

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean C, Owner at The Queens Head, responded to this reviewResponded 30 July 2019

Hello, Sorry that you've had a poor experience. Could you inform us of what beers you drank? It is of the utmost importance to us that we investigate this thoroughly. Kind regards, Dean Landlord for 21 years of The Queens Head, Box

Reviewed 7 May 2019 via mobile

No frills, just a good place for a pint. You get an eclectic mix, so if you're a sensitive soul, you might want to give it a miss. Everyone is friendly, it just depends whether you mind bad language

Date of visit: June 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 April 2019

Stopped her for lunch on route to Bath for the weekend. The beer (half a pint) was good, the chicken sandwich excellent, but the chips were a little soggy, probably been reheated. I should of said something at the time but I guess I am...typically English.More

Date of visit: April 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean C, Owner at The Queens Head, responded to this reviewResponded 25 April 2019

So sorry to hear that your chips were not to your taste. They most certainly wouldn't have been reheated. We are in wedge mode at the moment with our potatoes which means skin on and a thicker chip (almost wedge). We will soon be changing...More

Reviewed 29 July 2018

We didn't eat at this pub but the atmosphere was great for a drink with the locals. 5 star service from the manager who we forgot the name of however looked and sounded like Nick Frost :) We came back the next night to have...a drink.More

Date of visit: April 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2018 via mobile

We chose this pub as it was near our B&B. There was a reasonable choice of food at expected prices. Pleasant garden seating was available. Serving of food was uncomfortably slow, probably because we went at a popular time on a Saturday evening

Date of visit: July 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 July 2018

Used this pub on 3 consecutive nights . Always had the same round £6.00 for a pint and half of cider. Attended for the last England game where I also ordered food at £18.00. with my usual drinks. However I was served by an older...lady (may have been the landlady) whose customer service and hospitality skills left a lot to be desired. Mysteriously the drinks cost an extra 50p. I thought nothing of it at the time thinking the pub may have raised its prices to cash in on the football. however upon ordering further rounds throughout the evening at £6.00 it became apparent that the lady who originally served me had just added on another 50p. I wonder how many other unsuspecting non regular clients this may have been done to? So why didn't you challenge her I hear you ask. well the reason is, I did speak to her after ordering my food and still not receiving it an hour later. I politely asked her how long our meals would be. She rudely said she had no idea and the kitchen was very busy. I explained that the reason i was asking was just to check it hadn't been missed. Her attitude in speaking to myself left a lot to be desired. No so much as a smile or apology for the wait. I Why do people work in this trade if they cant even be polite or pleasant to the people who provide the trade. Luckily it was our last night in the area otherwise we would have taken our custom elsewhereMore

Date of visit: July 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean C, Owner at The Queens Head, responded to this reviewResponded 13 July 2018

Hello, We're sorry to hear about your experience but we don't have a Landlady at this pub. The pub is run by myself who was on the outside bar and my son who was working on the inside bar. Regards,

Reviewed 27 March 2018

We spent a few hours in this proper pub yesterday ,looks a great locals place We ate tgere proper chips with a yummy steak and salad ,hubby had the lamb shank All freshly cooked GreAt beer as well

Date of visit: March 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean C, Owner at The Queens Head, responded to this reviewResponded 28 March 2018

Thank you

Reviewed 11 September 2017

I stayed at Lorne House in Box with friends over the weekend and had an evening in The Queen’s Head on Saturday night. We wanted some nice traditional pub grub with a few drinks. This is a great old pub with friendly staff, 5 mins...up the road and great value for money. They even bought out a little cake with a candle for one of my friends whose birthday it was! Food was delicious and didn’t come out immediately which gave us a good indication that it wasn’t done in a microwave! They have a pub cat called Snowflake who was just chilling at the table with us so no dogs are allowed. We all left very happy customers!More

Date of visit: September 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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THE QUEENS HEAD, Box - High St - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Queens Head

The Queens Head is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4.5
  • Atmosphere: 4