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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Bar, British, Pub, Grill
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
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meals, features, about
Reviews (418)
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25
28
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LanguageEnglish
Traveller rating
208
113
42
25
28
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Reviewed 9 April 2022 via mobile

We stayed for one night, staff very helpful and was able to let us into our room early which we were so grateful for. The room was large, comfortable and had everything we would expect in a 4* hotel room. The breakfast was plentiful, hot...and delicious. Overall excellent value for the money. Thank you.More

Date of visit: April 2022
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Reviewed 9 April 2022 via mobile

A little gem found halfway through our journey from York to wales. Food and drinks were excellent both at lunchtime and dinner and good value for money. Icing on the cake , breakfast the next morning included in the price. Will recommend this place

Date of visit: April 2022
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Reviewed 4 March 2022

Think they must have had a bad night my friend asked for well done steak and it was bloody .I had a broccoli bake and the sliced potatoes were hard..and my pet hate we were asked what drinks we wanted even before we had took...our coats off..More

Date of visit: March 2022
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Reviewed 23 January 2022

So, a group of friends and I went to The Appleby. We arrived at 6.30pm and had drinks, we ordered our food at 7.05pm. First thing I need to say, when our food arrived, it bore no relation to the photos on the website! Second...thing I need to say, this venue is going for as many people as possible through its doors. I understand that, hospitality has taken a beating with the epidemic but there were tables and diners everywhere!! It was like a school dining hall - noisy, totally lacking any atmosphere, and the decor is just bland. Anyway, we ordered two mixed grills at £19.50 each, a fillet steak at £24 (with sauce), two gammon at £12.95 each, two sirloin steaks at £19.25 each (with sauce) - so, let's be honest, this is not cheap pub grub. Therefore the expectation is high. After various requests to find out where the food was, we finally received an answer, "your food will be slow because we are busy"... Forgive me, but you being busy is not my concern. If your infrastructure cannot cope with the number of diners you are bringing through the door then reduce your aspirations rather than penalise the diner!! The food arrived at 8.25pm, so 80 minutes after we had ordered it. The mixed grills are just a massive undertaking piled onto a plate which is too small so you cannot eat them without sending food across the table. The sirloins steaks were ordered as rare and medium - they both arrived rare. The gammon steaks were two ends of the spectrum. One was well presented and delicious. The other was tossed onto a plate and a sizeable proportion of the steak was inedible fat. The fillet steak was ordered medium and delivered as very rare which upset my guest. It was sent back to the kitchen where it was returned some ten minutes later in exactly the same cooked state except for a fresh smothering of sauce and a fresh onion ring. Table staff were informed of the situation and they advised on 3 separate occasions that a manager would attend the table. A manager never did attend the table and the table attendant took it upon themselves to remove the steak from the final bill. Let's talk desserts. We ordered a lemon tart, three brownies, a fudge cake and bread & butter pudding. The lemon tart was ok. The brownies were all cold despite being advertised as 'served warm'. The fudge cake was either still frozen or going stale at the outer edge as it was biscuit hard. The bread & butter pudding was a claim waiting to happen!! When the dish was placed in front of my guest, the custard was visibly bubbling as it was so hot. Whether it had been microwaved and forgotten or left on a hob, goodness knows BUT had a child been represented with that dish, a serious scalding of the mouth could have occurred. It was an incredibly irresponsible act verging on stupidity. Once all the desserts had been attempted and ten minutes had passed, the custard was still piping hot. This meal with drinks (which were predominantly soft drinks as everyone was driving) cost £197 without the fillet steak. That is a lot of money to pay for something which was, at best, mediocre pub grub. I did tip the table guy because that table team were working incredibly hard all night and none of the fault lay with him. I had not been to The Appleby for probably 3 or 4 years as I was of the opinion that the food and venue was bland. I gave it another shot and left with the opinion that the venue is still bland and the food is very overpriced, mediocre pub grub. Maybe the kitchen team could deliver a higher quality if there were not being asked to feed so many diners. Having said that, I have eaten in venues with 200+ covers and the food was consistently excellent. Thankfully, my guests were very understanding and the evening was not ruined by the choice of venue.More

Date of visit: January 2022
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Reviewed 26 October 2021

Wednesday lunchtime, our wonderful neighbour (not immediately next door) treated my wife & I for doing favours etc. for her as she's a widow & not a Driver. A superb meal was had by all.

Date of visit: September 2021
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Reviewed 18 October 2021

The food was undercooked, and when a member of staff was advised she was rude and aggressive, she said she would recook the food, which didn’t go down well considering my background in catering. We still had to pay for the meal which I didn’t...even touch. I tried one of my partners chips, which was cold and powdery. His steak was ok, not cooked the way he asked, but he ate it. Over all bad customer service, and food disgusting for the price. Trying to be like Miller and Carter but their standards and food are 1 star.More

Date of visit: October 2021
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Reviewed 13 September 2021 via mobile

Service was extremely slow. Food was greasy , we have dined here on many occasions, we won’t be back. The managers excuse was “ they have a different variety of chips “

Date of visit: August 2021
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Reviewed 29 August 2021

We visited here Saturday 28th August first of all want to say I always recommend the Appleby always lovely food and serves when ever I have visited.But last night was a big disappointment I chose the Appleby due to the size of the party and...always being amazing but I have to take these words back. So there was a big group of us 16 we had 4 tables of 4 people all ordered together some people had starters some didn't so first of all one tables mains came out first had fish and chips very poor quality secondly people are still waiting for starters at this point but they have finished their main meals??? Then the starters final came out starting to eat and a waitress bless her I must say spills a full tray of drinks all over the food all over people also so sitting there with wet clothes for the rest of the night recooked starters so some people had eaten there starters but then still waiting for recook and then others to eat starters next mains come out missing chips two lots my partnercouldn't even be bothered to ask for his at this point just fed up sitting there wet with beer all over him another table ordered gammon asked for hard eggs came so running had to go back then one person had the hallioum on skewers asked for no peppers due to allergy came with pepper just alot of mistakes which we made waitress aware of as a courtesy I would of thought a percentage off the bill or offering free starters due to drinks going everywhere but nothing was offered at all so at end of meal i spoke to manager over this who tried to have a good argument with me saying at the time they should be told so they can deal with it which we did but surely out of courtesy I should just be offered this puts a big damper on the night when people are sitting there wet from drinks which I understand accidents happen and waiting for meals just big disappointment. I did get two starts knocked off in the end after her rubbish attitude no customer skills what so ever just walks around with chip on her shoulder. Also think the food has gone very down hill I always have the lasagne when visiting very poor quality half the size not very warm will be rethinking about visiting from now on. On a normal visit to the Appleby and the size of the group we would of tipped the staff but on this occasion just very disappointed.More

Date of visit: August 2021
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Reviewed 23 August 2021 via mobile

Firstly we have eaten here before and had some lovely meals. Tonight however we had to wait for food because the order was completed incorrectly twice which meant one of our party had to wait for her meal when the rest of us had nearly...finished. Food was over cooked specifically sweet potato fries were so overcooked they were hollow. One order was incomplete. We did mention our concerns also saying we were regular customers and whilst this is unusual it spoilt our meal tonight.More

Date of visit: August 2021
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Reviewed 9 August 2021

Can’t fault. Menu too big to choose and me having eyes bigger than belly thought have lighter bites with a few extras 🙄 completely stuffed but loved every minute of it the whole group were more than full and all happy thank you. Staff superb...too heard table next to us moan but felt like saying to him really!! Keep up great work back soonMore

Date of visit: August 2021
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Questions & Answers
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Happiness36312961854
5 August 2019|
AnswerShow all 4 answers
Response from jeffcJ8510IU | Reviewed this property |
The prices are reasonable. They are not cheap but not expensive. You can view the menu & prices online. Hope this helps?
1
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Albert M
28 November 2017|
AnswerShow all 3 answers
Response from 197PeterK | Reviewed this property |
I know there is a party night on the22nd December if that any help to you.
1
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lindadutton56
1 December 2016|
AnswerShow all 6 answers
Response from Michael G | Property representative |
Hello, All of our menus are available to view online, alternatively you can give us a call or we can email you copies of the various menus available to you depending on when you wish to visit if you supply us with an email... More
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Frequently Asked Questions about Appleby Inn Hotel Restaurant

Appleby Inn Hotel Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4