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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$14 - US$27
CUISINES
Asian, Bangladeshi, Indian, Balti
Special Diets
Vegetarian Friendly, Halal
View all details
meals, features, about
Reviews (79)
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79 results
Traveller rating
50
6
4
8
11
Traveller type
Time of year
LanguageEnglish
Traveller rating
50
6
4
8
11
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Reviewed 15 August 2021 via mobile

Ordered several takeaway meals which turned out to be very disappointing. The food took a long time to arrive and when it did, it was poor quality and tasteless.

Date of visit: August 2021
Helpful?
Reviewed 14 August 2021

I ordered the paneer tikka shashlick for dinner which was awful. The tikka tasted of nothing and it was cold and very rubbery. Very disappointing and I wouldn’t order from here again.

Date of visit: August 2021
Helpful?
Reviewed 8 August 2021

I ordered a takeaway which came on time ,but , stale poppadoms? How wrong can it get? Food barely warm?! Lamb on the tough side?! Followed by rude arrogant attitude from staff when I phoned to complain ?! I wouldn’t of written a bad review...if the customer service had been better. Won’t ever order from Aroma again!More

Date of visit: August 2021
Helpful?
Humayun-Rashid, General Manager at Aroma, responded to this reviewResponded 9 August 2021

Thank you for the review. Upon reviewing your complaint, I have also heard the recorded conversation between member of staff and yourself. At no point whatsoever have they been rude. You are most welcome to hear the conversation. We always use high quality ingredients and...More

Reviewed 29 May 2020

I have ordered good food from Aroma in the past (via JustEat), so ordered from them for my birthday dinner. After two hours and a few calls to them to try and get an ETA on delivery, we cancelled the order and they said to...contact Just Eat for a refund. They then immediately marked the order as 'delivered' so Just Eat wouldn't refund us. I have been calling a leaving messages with a lovely guy there who took my details and said the manager (who never seems to be in) would call me back and process the refund. But after leaving messages for three days in a row, of course this hasn't happened. I would happily have ordered from them again because the food was good, but the false promises and failure to offer a refund means I wouldn't order from them again. If you decide to order from them, make sure you only pay on delivery.More

Date of visit: May 2020
Helpful?1  
Reviewed 24 November 2019 via mobile

Never order a takeaway from this restaurant. Over 90 minutes wait , 6 phone calls to chase the order to be told lie after lie then a delivery driver who has no idea how to get to us and drives past 3 times. The best...part being the food was COLD & the prawn cocktail was warm ! Disgusting food and service. Called the manager who has zero customer service skills and would not offer a refund or % refund - appalling service !!!!!More

Date of visit: November 2019
Helpful?
Reviewed 18 June 2019

Since visiting London I have found this curry to be the best in Britain and I would definitely recommend to anyone both visiting or local in the area

Date of visit: June 2019
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Reviewed 15 April 2019

I have used AS for years and they are consistantly good. Yes occasionally there is a problem but they deal with it politely and efficiently. The food is 99.9% good pretty much all the time. Like any business one has a bad moment. The poor...ratings from others are unkind and uncalled for in my opinion. I will keep using them happily, as I have yet to find a better one close to the area.More

Date of visit: April 2019
Helpful?2  
Reviewed 1 December 2018 via mobile

Born in Glasgow I have travelled Scotland England and Wales, but I have never tasted a curry as good as this

Date of visit: December 2018
Helpful?
Reviewed 10 November 2018 via mobile

I’ve bought from Aroma several times and it can be hit and miss. I live quite far from them so I can accept I will not be the first to be delivered to on a run. However there has been one occasion where I’d given...up and about to go to bed when it finally turned up (was a late Sunday). I can’t understand why they put salads in plastic carrier bags? Doesn’t matter how fresh or not, it looks terrible and isn’t very appetising! Plus it heats up so you get an awful salad. Putting hot chapatis in a bag makes them arrive like wet cardboard - why? Generally the food like many other Indian take always is too oily especially the dhal. Food should not leave you feeling bad the next day.More

Date of visit: November 2018
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Reviewed 6 October 2018 via mobile

Best place to get Indian foods high quality high standards. ample car parking, friendly staff. highly recommend 🦐🦈

Date of visit: October 2018
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Frequently Asked Questions about Aroma

Yes, Aroma offers takeaway services.

Yes, Aroma offers delivery services.

Aroma is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5