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Max Brenner Chocolate Bar - Charlestown

Shop No L01 1031, Charlestown Square Shopping Centre, Charlestown, Lake Macquarie, New South Wales 2290, Australia
+61 2 4943 7000
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Overview
  • Excellent28%
  • Very good12%
  • Average25%
  • Poor11%
  • Terrible24%
Travellers talk about
“fondue” (11 reviews)
“sweet dishes” (2 reviews)
Closed
09:00 - 23:00All hours
CUISINES
Cafe
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Shop No L01 1031, Charlestown Square Shopping Centre, Charlestown, Lake Macquarie, New South Wales 2290, Australia
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Reviews (87)
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1 - 10 of 85 reviews

Reviewed 4 days ago

Over rated and pricey. Strawberries were slightly rotten and hot chocolate was cold. However the service was good, so can't fault the girls working there. Make better myself at home.

Thank Possybum
Reviewed 1 week ago via mobile

Went on a Sunday morning around 10:30 am so the shop had about six tables. 45 minutes later we finally got our two hot chocolates and coffee. One hot choccy was cold the others boiling hot so you could not even pick up the cup...More

Thank leachy81
Reviewed 4 weeks ago

Oh my goodness this place has the best sweet dishes, waffles and cake and beverages. A hot chocolate you will always come back for seconds. Want to surprise someone with a special treat you can buy lots of yummy chocolates to take home as a...More

Thank Cheryl H
Reviewed 4 weeks ago

I don't know why I go back. Yes, it is all about chocolate! Yay. But it is expensive, slow and sickly sweet. I tend to forget how I felt after the last visit, and then after 12 months or so, go back. The idea of...More

Thank Julie-Anne H
Reviewed 12 May 2017 via mobile

Everyone goes to Max Brenner for chocolate and to indulge. Our visit Friday May 12th was enhanced by a rare encounter with three young men who natively demonstrated without any effort a level of customer service (sadly) very rarely seen these days. A big thank...More

3  Thank HeathNSW
Reviewed 19 April 2017

Picture of food was blown in proportion size and the quality wasn't as good as expected. In the fruit bowl the strawberries had dirt on them, also half of them were bruised and not really edible. We felt the price was a bit too expansive...More

Thank Venus C
Reviewed 29 March 2017 via mobile

Visited regulary but each time visit we get disappointed by such a slow service. When there is no customer still so slow. They have absolute no sense of urgency nor so called customer service. They sell sweet chocolate stuff but attitude is not sweet at...More

Thank Hei C
Reviewed 28 March 2017

Absolute rubbish from start to finish in every way possible. Terrible coffee, rude service, dirty shop and extremely slow. Avoid at all cost.

Thank John H
Reviewed 12 March 2017 via mobile

This was my 1st time visiting with my daughter. We ordered the fondue for two. OMG how delicious. At first I thought there wasn't much food for the price ($20), but by the time we finished, we were glad there wasn't any more. We were...More

Thank pdsearle
Reviewed 18 February 2017 via mobile

Had the ice cream sandwich and my son had ice cream the hot chocolate is absolutely delicious a definite must

Thank Kirsty W
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
09:00 - 23:00
Monday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 00:00
Saturday
09:00 - 00:00
Location and Contact Information
  • Address: Shop No L01 1031, Charlestown Square Shopping Centre, Charlestown, Lake Macquarie, New South Wales 2290, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Greater Newcastle  >  Lake Macquarie  >  Charlestown
  • Phone Number: +61 2 4943 7000
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