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Went to the Mall Cribb's Causeway too busy so we decided to go to the Hollow Tree for lunch and try the new menu, the steak was juicy cooked as asked for, great.
Charlotte greeted us with a warm welcome, all staff were very friendly. The pub is clean well spaced out and feels safe to be in. Pizza was very good :)
Felt covid safe, there was ha d sanitiser at the door and staff directed us to table.
Good spacing between tables.
Manager Charlotte was helpful and chatty.
Sorry not a Very good review, we went here for my birthday meal , went at 5pm as we had our 2 year old granddaughter with us , ( her meal was the only good meal fish fingers and chips ) we had to go...More
Date of visit: August 2020
Helpful?
chrisbathe, General Manager at Hollow Tree Bristol, responded to this reviewResponded 16 August 2020
Hi Sue,
We are very sorry that some of the food items you wanted were unavailable, we are still having difficulty in sourcing adequate levels of certain items due to supply issues during the Covid pandemic.
We are doing our best to be able to...More
Went out for a meal with a friend and it wasn’t long until things went wrong. Waited in a queue to order our food which is fine considering everything (would suggest investing in an app which would help with social distancing) ordered our food at...More
Date of visit: August 2020
Helpful?
chrisbathe, General Manager at Hollow Tree Bristol, responded to this reviewResponded 16 August 2020
Hello Nicola
I am very sorry that you did not enjoy your visit to us.
As you have said it was busy that evening. In fact is was our biggest day so far since re-opening during a pandemic.
The result of this was that our...More
Booked a table for 4, hoping to take advantage of the 50% off. Arrived and all the rules were explained clearly for social distancing, hand sanitiser, queuing system, track and trace. Seated at the table and then i went back to the queue to order...More
Date of visit: August 2020
Helpful?1
chrisbathe, General Manager at Hollow Tree Bristol, responded to this reviewResponded 12 August 2020
Hi,
I'm really sorry that you were unable to order the dishes that were unavailable.
I would really like to discuss this with you further.
Please contact me on 01454619755
Many thanks
Chris