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The Trent Port

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Ramper Road, Gainsborough DN21 1NE, England
+44 1427 612026
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Overview
  • Excellent32%
  • Very good28%
  • Average16%
  • Poor7%
  • Terrible17%
Travellers talk about
“pizza” (32 reviews)
“hash browns” (4 reviews)
“salmon” (16 reviews)
Closed Now
Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
£
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Ramper Road, Gainsborough DN21 1NE, England
All Details
Write a ReviewReviews (298)
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1 - 10 of 298 reviews

Reviewed 6 days ago via mobile

Absolutely terrible, firstly the service is none existent and when you do go to the bar they don't give a great explanation as to serving yourself not just carvery but every dish. 4 of us had food and every dish was so dry and tasteless...More

Thank Adam L
Reviewed 1 week ago via mobile

All we can say is whoever the chef was today (18th May 2018)....keep them !!!!! That breakfast was AMAZING !

Thank Drone A
Reviewed 2 weeks ago

There is plenty of choice for breakfast at the Trent port although I think to have to pay extra for additional items like mushrooms is a bit over the top considering the price of the breakfast to start with. but as it is an all...More

Thank John H
General Manager A, Manager at The Trent Port, responded to this reviewResponded 1 week ago

John H, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Reviewed 3 weeks ago

We found the restaurant to be very organised and soon understood what we had to do.Half of us had the carvery and the rest ordered from the menu.We were issued with a pinger so that when our food was ready we collected it from the...More

Thank banana110
General Manager A, Manager at The Trent Port, responded to this reviewResponded 1 week ago

Thank you so much for your kind comments, we're very happy to hear that you enjoyed your first visit to Trent Port. We hope you'll visit again soon. Have a great day.

Reviewed 3 weeks ago

We had visitors from Sweden and after a day out in York, came to The Trentport for Sunday Carvery around 5.45pm. We paid at the bar, ordered drinks and queued up for the Carvery only to be told there wasn’t any meat left, just scraps...More

Thank Sue D
General Manager A, Manager at The Trent Port, responded to this reviewResponded 1 week ago

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at 01427 612026 so we can...More

Reviewed 12 April 2018

After a disastrous experience on my last visit , a complete turn around on my next visit. My wife and I again had the roast dinner, and the behind counter service was excellent with a friendly approach this time. The roast itself again was top...More

Thank Jeff-Sue T
General Manager A, Manager at The Trent Port, responded to this reviewResponded 4 weeks ago

Thank you so much for taking the time to feedback your much improved visit. It is massively appreciated when people give us genuine, constructive feedback that we can learn from and then also feedback that weve done a good job. We hope you’ll visit again...More

Reviewed 10 April 2018

Went with a friend for lunch although the veg was ok it could do with being hot as on previous times was only warm Place looked cleaner and tidier Staff ok Still only one vegan option per course stMore

Thank ellarvey
General Manager A, Manager at The Trent Port, responded to this reviewResponded 4 weeks ago

Thank you for the review. I believe the brand is looking at introducing more vegan range onto our next menu out this autumn. If you every have issues please dont hesitate to speak with myself or my team, alternitively you can contact me on 01427...More

Reviewed 28 March 2018 via mobile

Well done Trent Port. Last time we came here there was a miserable woman on the carvery who gave us scraps. This time the chap that served us was lovely, polite, and asked us if the meat he served us was ok. What a difference,...More

Thank Dawn M
General Manager A, Manager at The Trent Port, responded to this reviewResponded 10 April 2018

Hi Dawn M, we are very happy to have provided you with such a positive experience! I have passed your comments on to the chef who served you and it made his day. This is the reason most of us do this work, it really...More

Reviewed 25 March 2018 via mobile

Really nice food today. It was busier than usual probably due to the offer running but I would have paid full price tonight. Turkey was full of flavour and moist. 5 plates all empty and 5 drinks including a pint of larger and a very...More

Thank Melissa S
General Manager A, Manager at The Trent Port, responded to this reviewResponded 10 April 2018

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, The Trent Port

Reviewed 16 March 2018 via mobile

Thought we’d try again as had a refurbishment and rebrand. Burger was OK but lacked any flavour, pizza was fine - you get a pager type device that alerts you that your pizza is ready to collect. Carvery was as you might expect - food...More

Thank Elaine L
General Manager A, Manager at The Trent Port, responded to this reviewResponded 26 March 2018

Thank you for letting us know about your recent visit to The Trent Port. We strive for 100% satisfaction, and we regret to find out that this was not the case. Thank you for bringing this to our attention. We will use your comments to...More

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Questions & Answers
Giovanna G
21 March 2015|
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Response from Tom F |
5 stars
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$12
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Waitstaff, Reservations, Outdoor Seating, Buffet, Seating, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
08:00 - 23:00
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: Ramper Road, Gainsborough DN21 1NE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lincolnshire  >  Gainsborough
  • Phone Number: +44 1427 612026
Description
At Stonehouse Pizza & Carvery we’re a friendly bunch and pride ourselves on giving the warmest of welcomes. So when you pop over to our place, whether it’s to catch up with friends over a refreshing drink or because you just can’t be bothered to cook, we hope you’ll find it like a home from home – without the washing up! We’ve something for all the family - from freshly carved, slow cooked roasts, stonebaked pizzas made from 100% fresh dough, tasty pub classics like hand battered fish, plus a range of burgers and vegetarian dishes.
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