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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

About
We are a cosy pub in the middle of the Cotswold water park area - We have a country bar with open fire in the winter and tables on the village green for those sunny summer days.Greg (Chef) and Vicki bring to The Masons Arms 20 years experience of running pubs and take pride in amazing food and customer service with Greg creating some classic but delicious pub favorites from Pork belly to local venison and a great vegetarian selection - and of course our mouthwatering burgers.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast
CUISINES
British, Gastropub
FEATURES
Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Table Service
Reviews (173)
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170 results
Traveller rating
128
26
9
6
1
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LanguageEnglish
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Traveller rating
128
26
9
6
1
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All reviews pudding fish cakes steak the pub adequate portions excellent food garden peas sunday lunch overnight stay lovely atmosphere lovely village cauliflower cheese rooms chips vicki cotswolds roast
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Reviewed 1 week ago via mobile

We had a two night stay and it was so perfect, from the moment we walked in, we felt so welcome. The room was so charming. Absolutely spotless with a delightful view. We had a dinner there, which I highly recommend. Breakfast was absolutely amazing,...so many choices! Our host was so helpful with suggestions on where to visit. Top notch!More

Date of visit: May 2024
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Reviewed 2 weeks ago

We came here to celebrate a friend's birthday. We were given a quite corner of the pub [perfect]. Everyone had different food choices and they were all delicious. And do save room for puddings. There's also a lovely beer garden outside. Staff are charming and...friendly, making an effort to remember you! We will certainly be back soon. Thank youMore

Date of visit: August 2023
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Reviewed 4 weeks ago

Absolutely lovely food, great portions. Really pleasant atmosphere and brilliant service. Would highly recommend, will defiantly go back . .. .👍

Date of visit: April 2024
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Reviewed 4 weeks ago

We were staying in the Cotswolds and wanted to find a local dog friendly pub that served a traditional Sunday lunch, OMG absolutely outstanding on all counts. Lovely designed and clean pub in a beautiful village, friendly and helpful staff, dog bowls, treats and dog...menu. The Sunday lunch menu offered 3 roasts, Beef, Pork and Chicken and a vegetarian option and a full menu of other options. The food was sublime, probably the best Sunday lunch I have ever had. Massive tick all round.More

Date of visit: November 2023
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Reviewed 20 April 2024

Absolutely beautiful meal, can’t fault a thing. Service was excellent. Would highly recommend and will be returning. Genuinely friendly village pub

Date of visit: April 2024
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Reviewed 13 April 2024 via mobile

8 of us went for what we can describe as the best meal we have had in a long time! So delicious, hot, big portions … great choice … nothing to complain about. Service was brilliant and very friendly. We can’t wait to go back...to try other delicious food on the menu.More

Date of visit: April 2024
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Reviewed 1 April 2024 via mobile

The food is amazing, good choice and hot, prices are what you would expect to pay, staff are very friendly and helpful, we will definitely be back

Date of visit: March 2024
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Reviewed 24 March 2024

Best night sleep ever along with the best food ever, I don’t normally find such a gem on my work app. But I will most definitely be coming back,

Date of visit: March 2024
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Reviewed 30 December 2023 via mobile

Booked in plenty of time, so not to he disappointed. Understand they were fully booked and had a wait list, just in case anyone had to cancel. Fabulous meal all the trimmings. Exceptional service (always is) Will be looking to book for next year.

Date of visit: December 2023
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Reviewed 25 September 2023

Fabulous spot. Great food, value for money and lively staff. Have been 4 times in the last six months.

Date of visit: August 2023
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Reviewed 19 September 2023

We enjoyed our Sunday Lunch so much that we also went there for an Evening Meal a few days later. On both occasions the staff were very polite helpful and efficient. This place is an olde world Cotswold pub. The place oozed local ambience and...character. It is a pleasant place to go for a meal. There is a good choice of menu available on the two occasions that we visited. Prices were slightly higher than I would have liked but the quality, the standard and servings were good. The meals were nicely presented and tasted delicious. Car parking is on street. There seemed to be plenty of places to park without any problems. I was happy with my visits and will go there again when I am next in the area.More

Date of visit: August 2023
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Reviewed 12 September 2023

Stayed with family Sep 2023 for a wedding, so did not get to spend anywhere near as much time in the pub/hotel as we'd have liked. The village setting is idyllic and the cosy pub and hotel are exactly what you'd expect from an old,...grade II listed cotswold stone-built establishment. While we spent minimal time actually in the hotel, the team were very friendly and did everything they could for us, from getting rooms ready early for us to change in before the wedding to assisting with a taxi service. One of the kids left airpods in the room which were found and returned by post quickly and efficiently. Breakfast was superb; locally produced and hearty full english. I really hope to be back sometime soon.More

Date of visit: September 2023
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Tanya Callow - Trujillo, Other at Masons Arms, responded to this reviewResponded 16 September 2023

Dear Tripmember09102014, Many thanks for taking the time to review our Inn. We are delighted that you had a great stay with us and very much hope we can welcome you back again sometime in the not to distant future and that you will have...More

Reviewed 25 August 2023

We stayed here for two nights in August as we were going to a wedding locally. I feel bad writing a negative review given they're a small business, but equally I think people should have an honest idea of what to expect when staying here...because it is hugely overpriced for what you get. For the record, I've not written a TripAdvisor review before so I'm not one of 'those' people who seem to do it as a hobby. If you want to stay overnight, don't be fooled by the 4.5 * rating on here - it's because of the restaurant. The 'hotel' is sadly 2* at best. Firstly the pros: - Lovely restaurant / pub downstairs. We only had breakfast, but the vibe is exactly what you'd expect from a cosy Cotswolds pub. - Breakfast was good - all freshly cooked, not a buffet situation so make sure you allow time (we had breakfast included, but if you want any other coffee than cafetiere, you need to pay for it) - We knew we'd be arriving late after the pub closed, so they arranged to leave our key in a lockbox with clear instructions Now the cons: - The rooms are painfully smaller than they look in the photos, and they already look pretty small - it was uncomfortable staying even for one night let alone two (they're dog friendly, but if you have anything bigger than a chihuahua, it is completely unsuitable. We have a small golden retriever and would have been screwed if we'd brought her) - It is so dark and dingy that I had to do my makeup by phone light (and I fake tanned... you can imagine the results) - As soon as you walk into the room, there's a really strong smell of damp - even with several diffusers placed around the room - It is absolutely boiling in the rooms - they'd put a fan in there which helped a bit, but the windows don't open properly and blinds were broken and stuck shut, so it's impossible to get fresh air into the room - They advertise on their website that there's free wifi in every room, but there's a typed-up, framed sign on the wall in the rooms saying it actually doesn't work in all rooms, and apologising if you're in one of those rooms. Fair enough it's an old country building, but it is really cheeky to advertise something if it only applies to some rooms - both my husband and I needed to do work calls in the morning and weren't able to. We'd have had to book elsewhere if we'd known. - A few hooks on the wall in the corner is a 'wardrobe', but this is directly over a little corner desk, so not usable - The toiletries they supply are pretty ridiculous - you get about a shot of shower gel for two people - The worst part for us - we were woken up at 06:30 on Friday morning (the night after the wedding) because it turns out it was village bin day, and the bins and bottle banks were right outside the room. I'm 6 months pregnant, and we woke up in a huge panic from the bottles crashing, honestly thinking something had crashed into the room. I can't get across how loud it was - my husband jokes I'd sleep through an air raid, but this was deafening and actually a really distressing start to the day - not the "welcome stay for anyone wishing to get away from the hustle and bustle of busy lives" as they describe it. We were asked at check out how our stay had been, and I mentioned the wifi and bottle banks. The lady said "yes the wifi is terrible isn't it? It's the same for the whole village. Sorry about that." Sort of missed the point that they're advertising having something that doesn't work. With the bottle banks, she said again they know how awful the sound is and that it's actually the same in every room, but it's not their fault it's village bin day. Again missing the point, so I explained we were obviously not blaming them for it being bin day, but if they know the whole building is going to be woken up at 06:30, they should either (i) move the bins so they're not directly under the windows of the rooms, or (ii) if that's not an option, they absolutely need to put a note on the website for anyone staying on a Thursday night to expect it. For some people, it won't be an issue at all, but there will be people (like us) who are looking forward to a nice night away and getting a lie in for once, who would choose to stay elsewhere if they knew. The lady even said the previous owner knew it was so bad they tried to lobby the council to have the collection done later in the day. Between the size, the smell, the non-existent ventilation, the broken windows and blinds, the lack of working wifi, and the Friday morning noise that is so bad the previous owners tried to lobby the council, it is outrageous to charge £100 a night. If we had known the reality of what to expect, there is absolutely no way we'd have stayed. PS - I know the owners can respond to these reviews, so **please** do not reply saying there's nothing you can do about things like bin day, or the wifi - that is so not the point. You just need to be honest about what people will experience if they stay with you. If you lose business because of it, so be it. But if you don't share this info with prospective guests, you're withholding it because you know it might make them go elsewhere. I expect in good faith that you'll update your website accordingly to remove mention of free wifi in all rooms, and to include an advisory note about the reality of Friday mornings.More

Date of visit: August 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanya Callow - Trujillo, Other at Masons Arms, responded to this reviewResponded 4 September 2023

Dear NatalieHMC, Many thanks for taking clearly quite a lot of time to write this very thorough review, but also for recognising and acknowledging the fact that your main gripes are actually out of our control. Firstly, you are completely correct. The 4.6* rating seen...More

Reviewed 10 August 2023

Visited here yesterday (9/8/23) with friends for the first time for lunch. The place is wonderful. Food was excellent and so were the staff. Will definitely go again when in the area.

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 August 2023 via mobile

We ate Sunday lunch here. Staff very friendly and attentive. Pub cute, nice decor and Cotswolds charm. We had the roast chicken and the roast pork. They easily made the roast gluten free. The gravy had a lovely flavour, pork was melt in the mouth...and portions were a really good size. Best roast in a long time!More

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Nomad110019
28 December 2018|
AnswerShow all 2 answers
Response from dmercado5643 | Reviewed this property |
We saw several dogs in the pub portion of the Mason Arms, but I don't believe there were any in the dining room that night. We also did not see any signs forbidding dogs, so not sure. We tried the pub/restaurant near our... More
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MASONS ARMS, Meysey Hampton - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Masons Arms

Masons Arms is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5