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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Steakhouse
Special Diets
Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
View all details
meals, features

Location and contact

Shinjuku / Nakano / Suginami
0.3 miles from Tokyo Metropolitan Government Buildings
Reviews (926)
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16
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Traveller rating
300
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16
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All reviews steak park hyatt window seat new york view floor tokyo band
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Reviewed 4 January 2024

Wow. What an experience. If this was the last meal of my life, I would have been at complete inner peace. You are 52 floors above Tokyo, with a complete 360 degree view. The view alone makes this worth it. My buddy and I walked...in here on our last night in Tokyo with big expectations. Mostly because I was here years prior and it was a spiritual experience. I set his expectations crazy high, but they were still blown away. You first walk into the Park Hyatt on the ground floor, and it is a bit of a maze. You think to yourself, am I in the correct place? Yes, yes you are my dear reader. Ask the front desk where the restaurant is, and they will direct you to the elevator. You take the elevator up about 40 or so floors. The door opens, and you will never be the same. It's like you are entering what you imagine heavens gates will be like, whatever that means to you. You are immediately engulfed with views of the ENTIRE skyline. I liken this to the first time you heard "Runaway" by Kanye West. Anyways, you take another elevator up to the 52nd floor to the restaurant where the views are even better. We were directed to our seat right next to a window with the skyline far beneath our feet. It just feels right. We had a preset menu and did the recommended wine pairing with it. As many others have mentioned, you come for the ambiance and views, but the food is an added bonus as the steak was delicious. After dinner, we were moved to the bar and grabbed a seat right next to the live performers. We sat there for hours ordering more drinks and just getting lost in the moment. It really doesn't get much better. Also, Lost in Translation is one of my favorite movies of all time so walking in the footsteps of Bill Murray and ScarJo was surreal. Come here at least once before you die. IG @jnov_ Tiktok @jnov__More

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2023

Perched atop the Park Hyatt Tokyo, New York Grill offers an elevated dining experience with breathtaking views of Tokyo's skyline. The sophisticated yet welcoming ambiance sets the stage for an unforgettable evening. Celebrating fine dining, the menu features prime steaks and seafood, showcasing culinary expertise...with a perfect balance of flavors. The star, undoubtedly, is the expertly grilled steak of the highest quality, catering to discerning enthusiasts. The extensive wine list ensures a harmonious pairing for every palate. Attentive and knowledgeable staff enhance the dining journey with genuine passion, offering recommendations. Considered a splurge, New York Grill's combination of exquisite cuisine, panoramic views, and impeccable service is a must-visit for those seeking a memorable gastronomic adventure in Tokyo—an indulgence that transcends the ordinary, leaving a lasting impression on every guest.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2023 via mobile

The views from this iconic restaurant are spectacular on a clear night and our party of 4 had an enjoyable dinner here. The Caesar salad, scallops and bread to start were quite good and the lamb chops, seared tuna, and pork chops that we had...were good but we have had better, particularly at this price point. They make a great martini. The music from bar next door is a little loud. But It was a lovely evening.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2023 via mobile

We treated ourselves to a lovely dinner at the New York Grill for our wedding anniversary. Service was excellent and the food was amazing. No issues with requested modification to accommodate a gluten-free options. The entrance is actually from the Park Hyatt reception on the...41st floor and may take a while to find. We chose an early sitting so we could watch the sun set across Tokyo. It was also fun watching the planes descend into Haneda airport. Highly recommended.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Department, オーナー at New York Grill, responded to this reviewResponded 24 October 2023

Greetings from New York Grill and Bar! Thank you very much for coming to the restaurant on your wedding anniversary, and great to know that you could enjoy the overall experiences with us, especially the sunset and the Haneda airport. Thanks again for taking the...More

Reviewed 9 September 2023

Complete waste of time and money. Service was poor and slow. Food was well below par. Chef’s signature menu was atrocious. Obviously, they would be smaller portions for a place like this, but these portions would not even fill up an ant. Fish and beef...both over cooked and tasteless. The sourdough toast looked like kid charcuterie. The lobster soup was cold and had one jelly bean sized piece of lobster in the two spoonfuls they gave us. Requested a window table on the reservation, but was sat in a dark corner while multiple window tables went unused the entire night. Would 10/10 NOT recommend wasting your time with this place. The only decent thing about it is the view which you can get for a fraction of the price at numerous places around the city.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2023

Came to Japan for my sons high school graduation gift, dinner at NYC Grill was the top of our list. Made reservations for dinner a week in advance (also staying at the Hyatt) and booked an early reservation in the evening to ensure we would...get a window table. When we arrived, we were seated at a booth, as far away from the window as possible. Asked one of the assistant managers for a window table and was told they were only for guests with reservations. I explained we’d made reservations in advance he still refused (even though all but one were completely empty). Asked to get seated closer to the window, was refused this as well. Both tables that we asked to be moved to sat empty the entire night. I understand we may not have looked like we had money, but to be treated like that was shocking. Will of course never be back! felt so unwelcoming. Food was OK- much better steakhouses in NYC and Chicago! Really paying for the view (which we didn’t get to appreciate fully).More

Date of visit: July 2023
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2023

This is a luxury restaurant, the food was expensive but worth every penny. Despite the fact that we were normally dressed in trousers and a t-shirt, we were met with an impeccably good service by the staff. The view was amazing and the food was...even better, the crab cakes were to die for. I recomend a visit here if you are in Tokyo.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Department, オーナー at New York Grill, responded to this reviewResponded 24 October 2023

Warm greetings from New York Grill. Thank you for taking the time to share your experience with us. We are delighted to learn that you enjoyed your dining experience. We have shared your kind words with our team and sincerely look forward to welcoming you...More

Reviewed 16 June 2023 via mobile

Iconic restaurant with incredible 360 views across Tokyo. Excellent quality food and wine, great service and easy to go round to the New York Bar for drinks after your meal. Had a cool Jazz Band playing at the Bar which added nicely to the atmosphere.

Date of visit: June 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Department, オーナー at New York Grill, responded to this reviewResponded 24 October 2023

Warm greetings from New York Grill and Bar. Thank you for taking the time to share your experience with us. We are delighted to learn that you enjoyed your overall dining experience. We sincerely look forward to welcoming you back in the near future.

Reviewed 4 June 2023

Two reasons for a 3 star review . One , ordering the most expensive caviar delays the start of the meal for an hour . Two , the reason for the delay is that the caviar has to be defrosted . An irredeemable faux pas...in a top echelon restaurant . Staff and service excellent and placotory . View and venue fantastic . Music adequate . However see aboveMore

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 April 2023

Decent enough food but service was incredibly poor . I've been going since the late 90's and really sad to see this is no longer the fine dinning experience it once was .More

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Department, オーナー at New York Grill, responded to this reviewResponded 24 October 2023

Thank you very much for coming back to New York Grill. We are extremely sorry to hear that our service did not meet your expectation. We shared your comment amongst our staff members in order to review and improve our service standard. We are grateful...More

Reviewed 10 April 2023 via mobile

A must go to enjoy great live music with a breathtaking view of Tokyo. I suggest to arrive around 7pm. Better to book in advance. I had a Negroni on the rocks and it was not bad. There is a sitting fee of around USD15...per person that will be charged on top of you order.More

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Department, オーナー at New York Grill, responded to this reviewResponded 24 October 2023

Thank you very much for coming to New York Grill and Bar. Very nice to know that you enjoyed your time here. Thank you again for sharing your comment and suggestions and look forward to welcoming you back again!

Reviewed 8 March 2023

Eating steak in Tokyo seems like a waste given the immense food choices in the city. Eating here, however, is a must do checklist item. I could just sit here in the evenings and stare into the view for hours. Fantastic place, with really good...steaks. Good bourbon and whiskey selection albeit it pricey. Hope they are able to keep the charm going for many more decades.More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Department, オーナー at New York Grill, responded to this reviewResponded 27 March 2023

Thank you for taking the time to share your experience. We are delighted to hear that you had a great time here, and look forward to welcoming you again soon!

Reviewed 24 January 2023 via mobile

Visited the New York Grill yesterday on the 52nd floor of Park Hyatt Tokyo. I would recommend an evening visit - the boundless views of Tokyo at night were simply stunning! Reservations can be made simply via the official website. Wonderful food and drinks options...with dietary requirements easily accommodated. We selected from the á la carte menu but there are set menus available. The service was exceptional from start to finish - attentive but discreet. You truly felt looked after. The live music was a great accompaniment too. After three courses and many cocktails later, we were ready to go home but we did so happily. Would visit again when I am next in Tokyo! Please consider adding to your list. Must visit!More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Park Hyatt Tokyo, マーケティング at New York Grill, responded to this reviewResponded 1 February 2023

Warm greetings from New York Grill. Thank you for taking the time to share your experience with us. We are delighted to learn that you enjoyed your overall dining experience. We have shared your kind words with our team and sincerely look forward to welcoming...More

Reviewed 19 November 2022 via mobile

My husband and i had a great evening, thanks to « Voyageurs du Monde » we obtained a window seat and of course, what a view from the 52 nd floor for dinner. The food was very well executed and the service was tip top, efficient, personable,...pro as you would expect when combining american and Japanese sense of hospitality. We moved over to the bar section after dinner for cocktails and to listen to the band - a very nice evening.More

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Park Hyatt Tokyo, オーナー at New York Grill, responded to this reviewResponded 13 December 2022

Thank you for sharing your comments. We are glad to hear that you enjoyed your time with us and look forward to welcoming you again soon!

Reviewed 8 March 2021 via mobile

The New York Grill rally elevates what an American restaurant should be. Not just because of the 52nd floor view but because of the food. The American classics are there but executed with flair and taste. The crab cakes were amazing. The chef tasting menu...was a great way to discover how good this restaurant was. A very nice American wine list complements well the food.More

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHyattTokyo, 広報担当マネージャー at New York Grill, responded to this reviewResponded 10 May 2021

Thank you for your kind words. We are delighted to hear that you enjoyed your time with us and look forward to welcoming you again!

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Questions & Answers
Ask a question
faldakheel90
8 June 2019|
AnswerShow all 4 answers
Response from JunoAmarone | Reviewed this property |
The restaurant serves meat from both the US, Japan and other high-end meat producing countries, such as New Zealand and Australia.
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moments_with_mary
28 June 2018|
AnswerShow all 2 answers
Response from DanChicago | Reviewed this property |
We made our reservation using Opentable
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NEW YORK GRILL, Nishishinjuku - Shinjuku / Nakano / Suginami - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about New York Grill

New York Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 3.5
  • Atmosphere: 4.5