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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe
Meals
Breakfast, Lunch, Brunch
FEATURES
Takeout, Seating
Reviews (19)
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19 results
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4
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LanguageEnglish
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4
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Reviewed 4 weeks ago

I regularly visit Penny Blacks every Sunday morning before going to church - the staff are friendly but the coffee is very variable, depending on who is making it. Today, I called in at 15.02 for a coffee and my usual doughnut. The person serving...was clearly not really interested in my order, and had to ask me again what I wanted. I got the coffee (not the best)but no doughnut. But I was given a warning that the cafe would be closing in 28 minutes - very welcoming.The future of my Sunday morning treat is now in doubt.More

Date of visit: May 2024
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Reviewed 21 March 2024

I thought I would drop in for some lunch and a coffee and catch up with some admin-work on my laptop. As I work from home, I normally drop into a coffee shop over lunch reasonably regularly. And, as I'm on my own, I normally...take some work with me. Unfortunately, just after I finished my lunch and coffee, I was persuaded to leave today. Apparently they don't permit laptops in the eating area! They only permit laptop usage on the high-chair table near the front of the store - which isn't great if you've back problems like me. Oh well. So much for trying 'local'. Back to Costa again tomorrow!More

Date of visit: March 2024
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Reviewed 8 March 2024 via mobile

Stopped here on the way home for a quick black coffee. Usually the coffee I get from other coffee shops comes out scolding but this was a prefect temperature. Two friendly women behind the counter and quick service. Can’t go wrong and scran looks alright...as well. 😃More

Date of visit: March 2024
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Reviewed 23 December 2023

Prestbury really needed a cafe. There are three pubs in the village but so far there has been nowhere else to sit down and have a sandwich and a coffee. Fortunately Penny Blacks opened in the old post office (hence the name) and is deservedly...popular with locals. It is dog-friendly, child-friendly and just plain friendly. The coffee and the pastries are good, so are the sandwiches and the brunch items.More

Date of visit: December 2023
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Reviewed 18 August 2023 via mobile

Always a pleasure to have breakfast/brunch at Penny Blacks. The service is always friendly and the food and drinks delicious. A bonus is being able to buy pastries and the best sourdough to take away. Not sure why there are so many bad reviews. We...have only ever had a perfect experience. Lucky to have this on our doorstep too.More

Date of visit: August 2023
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Reviewed 28 December 2022

We popped in for a late lunch as we had never visited before. Both myself and my husband ordered a croque madam, which was a special. It took quite a while to arrive even though only 2 tables were occupied. I almost wish it hadn't...arrived as I couldn't eat it! It was covered and filled with some sort of mustard sauce. I have never been served such unappetising food and for £11 it wasn't cheap. The only saving grace we the lovely side salad. My husband ate more than me because he felt he should and we both felt sick for the rest of the day. In the restaurant itself, it wasn't very warm and there was no music or atmosphere. I was very disappointed as I have many memories as a child of going to the post office for my penny sweets, but I definitely won't be returning.More

Date of visit: December 2022
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Reviewed 28 November 2022

We are lucky to have this close to where we live. Great coffee to drink in or takeaway when I need to. However the brunch we have occasionally is delicious. I would highly recommend giving it a try. At busy times you will need to...be patient. This is a small place with a tiny open kitchen. The chef (who is great) and the other staff all work incredibly hard and the food and should be commended for the food and drinks they manage to get out.More

Date of visit: November 2022
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Reviewed 4 November 2022 via mobile

I have been to Penny Black several times and have now completed the loyalty card. The coffees are great but my favourite is the Brie BLT. The staff are great (especially the chef) and are no slower than anywhere else - was actually really speedy...today. The loos are beautiful and have lovely bramble soaps. I had to write this review as I was really surprised to see how low it has previously been reviewed- I ve never had a bad experience here. The only negative I’d say about it is that it’s not open on Monday or TuesdayMore

Date of visit: November 2022
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Reviewed 4 September 2022 via mobile

I dropped in for two hot drinks and two pastries mid-morning on a Sunday. There were a handful of people waiting for takeaway, and I was third in line. After paying, I was told there would be a 10 minute waiting period, which was I...prepared to wait as it appeared to be a busy period. After 30 minutes, I had seen others having takeaway orders come and go. I was willing to give some flexibility because there were only four members of staff: till, drinks, chef, and washer. No apology was offered for the longer than anticipated wait. At 40 minutes, a couple that had ordered food and drinks for eat-in, who had arrived after me and been served, had now finished their meals and drinks, and left. Having seen others who had ordered after me be served whilst I was overlooked, I was not willing to wait any longer, so I requested a refund. None of the staff knew how to process a refund, so I waited yet another 10 minutes while one of them called their manager to find out the process. Finally, with my wife and toddler unable to wait any longer (now because the staff members still could not operate the till), I accepted a refund that was given to me from the tip jar. If you like to receive coffee in a reasonable timeframe (or at all, in my case!) I suggest you avoid Penny Blacks in Prestbury.More

Date of visit: September 2022
Helpful?2  
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Reviewed 31 August 2022 via mobile

Lovely pastries here as one would expect from Baker and Graze. I wanted to add that the shop is not very accessible - two steps to enter then steps up to main seating area and steps up to loos. Felts I should add this as...not sure how a wheelchair user would manage. Otherwise the service was good and with a warm positive environment.More

Date of visit: August 2022
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Reviewed 7 June 2022

I previously gave this cafe a 1-star review shortly after its opening having had terrible service from a man who appeared to be the manager (Feb 2022). Since then I have swung by twice and he wasn't there on either instance. (I walk past regularly...and haven't seen him in the cafe on any occasion in the last month or so, so he may have moved/been moved on.) My more recent visits have been excellent. Great service by a range of different staff members and the food and coffee has been spot on.More

Date of visit: May 2022
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Reviewed 16 May 2022 via mobile

25minute wait in the queue and I was 2nd in-line. Several tables on arrival still had dirty plates and cups to which one was cleared whilst I stood there but not cleaned down. 1 member of staff frantically working solo in the kitchen. Ran out...of plates constantly with deferred the young girl making hot drinks. 2 coffees and 2 cakes £13.50 and the coffee was lukewarm. Really disappointed with this new shop in our local village. Shame staff not even polite or friendly Needs more attentionMore

Date of visit: May 2022
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Reviewed 15 May 2022

Long wait for our order. Coffee was pretty decent. Hubby’s bacon sandwich was delicious. Sadly, the gluten free version was not palatable and returned. No refund offered.

Date of visit: May 2022
Helpful?1  
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Reviewed 26 March 2022 via mobile

Great food in really nice environment, not expectantly over priced either. Plenty of choice and staff friendly and prompt, will be back again.

Date of visit: March 2022
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Reviewed 11 March 2022

We had really been looking forward to Penny Blacks coming to Prestbury, and went for brunch one weekend not too long after it had opened. Unfortunately one of the meals we ordered did not arrive and when we asked the manager about it he was...pretty rude and did not offer any kind of apology. The rest of the staff were pleasant and the food, when it arrived, was lovely.More

Date of visit: February 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PENNY BLACKS BAKERY, Prestbury - Updated 2024 Restaurant Reviews & Photos - Tripadvisor

Frequently Asked Questions about Penny Blacks Bakery

Penny Blacks Bakery is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 3.5
  • Value: 3.5