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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, After-hours
View all details
meals, features
Reviews (105)
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105 results
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LanguageEnglish
Traveller rating
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17
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Reviewed 7 March 2024 via mobile

This is our local Wetherspoons and also the social hub of Abertillery The food can be a bit hit and miss as per most Wetherspoons but it’s not expensive. The service and warm welcome from Caroline is always genuine She goes above and beyond to...make sure that everyone is happy and you can tell she genuinely loves her job We will be back and recommend you give it a tryMore

Date of visit: March 2024
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Reviewed 2 March 2024

Popped in and ended up having 2 burgers , onion rings and chips , all cooked very nicely . The onion rings were fab !! Pub clean and staff helpful as always.

Date of visit: February 2024
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Reviewed 7 February 2024

As usual the heating is not on on just remember when visiting this pub to put on warm clothing. Ps don't ask them to put the heating on because most of the staff won't.

Date of visit: February 2024
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Reviewed 11 January 2024

Meal was awful, ingredients were cheap, and not nice, chips were like cardboard, staff irritable and generally not nice

Date of visit: February 2023
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Reviewed 14 November 2023

Amazing Wetherspoons, a great head, manager,a Sarah your amazing.. so charismatic,staff well trained all of them,! great etiquettes a (PAM) however she needs a better attitude?!! this being towards other ethnic groups!! overall my food was always on point, hot, and delicious 😋.i hope JDW...keeps on to this Lil gem, in the valley,its an asset to the valley. perhaps alil' hotel above 15rooms, only..as its situated, and not far from a newport.it could be much better, with the hospitality factor and combined, esp for wedding party's , birthdays, christenings, gatherings at Christmas 🎄a true benefactor in the local community and beyond..,if i could stay above,and cosied up with a hot chocolate,during the Christmas festivities, it'd be a great hotspot? especially for Those stopping over for the festive seasons.or just to get out ,in the fresh air.the altitudes are beautiful as abertillery has some great views, and a good bus infrastructure, theres cwmtilerry lake's, the tyleri river, truly full of outdoorsy pleasures.nature has its reservations! abertillery definitely wins my vote, for natural resources, ..(A beautiful valley, and in Scape)More

Date of visit: October 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2023

Today we went into your pub me and my elderly grandparents. We got shouted at by a member of staff when we pointed out a item was missing off our food. Disgusting behaviour from a female member of staff who claimed she was the manager

Date of visit: September 2023
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Reviewed 19 September 2023

awful. they served eggs benedict with stone cold hollandaise sauce. when I mentioned it they offered to microwave the whole thing . ummm no cos then the eggs will be overcooked. kitchen staff must be really thick if they don't know what sauces are supposed...to be hot!More

Date of visit: September 2023
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Reviewed 14 February 2023 via mobile

Chips was wet and soggy Absolutely disgusting, burger was pink and tasted like rubber The rice was all stuck together and really dry!! pompadoms was wet

Date of visit: February 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2022 via mobile

Visited this pub on 8th December in the evening. Went there with my wife ,brother and sister in law. It was very cold at the back of restaurant and lovely and warm down by the bar.Asked if could turn heating up and was told they...would but was still very uncomfortable. Not very pleasant experience. Would not be visiting any time soon.More

Date of visit: December 2022
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Reviewed 2 March 2022

There is a on going problem with the heating in this Wetherspoons pub it's either broken down and waiting repair for weeks on end or switched off because the staff are hot themselves. Customers are expected to sit there shivering whilst eating or trying to...enjoy a drink where the temperature in the room is colder than the drinks they are consuming.More

Date of visit: March 2022
Helpful?
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Reviewed 18 September 2021 via mobile

Have to admit I've not been impressed with the service last couple.of times I visited this pub. First time order via app got.mixed up and we were told we needed to give drinks back whixh were paid for and then was hold drinks I ordered...was unavailable when I requested a refund by magic they then had them available......and yesterday I ordered a drink which was delivered to table 17 and then the manager asked me to get up and move so she could get past with another order for another table even tho she could have just walked around! That's just manners if u ask me you never ask a customer to move if there's another way round! Staff here really need a lesson in manners and Customer ServicesMore

Date of visit: September 2021
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Reviewed 7 September 2021

Visited this Wetherspoons many times, always giving it the benefit of the doubt that each time the food might be better, but it never is. The breakfast is always dreadful. It either comes out cold or with something missing. We’ve even ordered two breakfasts that...came out 20 minutes apart, but there’s never really any staff on the floor to speak to so you just have to sit and wait. Today the scrambled eggs were not just overdone, they were completely nuked. I didn’t even know it was possible to make scrambled eggs grey. Once again there was no-one to tell. I don’t expect anything amazing from their food, but surely the bare minimum it should be is warm and edible. It never is.More

Date of visit: September 2021
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Reviewed 1 October 2020

The staff itself is amazing, mostly. Hard working, catering to your every need, very considerate; especially a young female with dark hair. The management, however, I noticed tended to be awfully sloppy, completely ignorant and a little malicious towards staff. I doubt this is a...rare thing for any establishment, but I noticed this first hand myselfMore

Date of visit: August 2020
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Reviewed 5 February 2020 via mobile

This place is the stereotypical “Spoons” as it’s referred to here in South Wales, groups of men 60+ and over huddle in groups hollering unintelligible nonsense to one another, you’ll know if it’s aimed at you because they’ll throw “Love” in if your female.... all...the men sit to the left of the door and surround the bar (probably to inspect the skirt ordering) and then all the women and families sit to the right of the doors. Staff are always LOVELY, polite, helpful smartly dressed in their uniform and genuinely working hard to keep a very busy ship sailing. Food is cheap and therefore so is the standard of what’s served up, no frills, extras will cost You £1. Great selection of beers and wines and options for kids, coffee machine is refillable so that’s a win. No car park attached and it’s on a narrow street so park elsewhere and walk in.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2020

Popped in for a quick lunch with my wife today, we had 3 small meal sharers, half rib and onion rings, spicey prawns and chicken wings. All three meals were served quickly and were excellent. Kirk

Date of visit: January 2020
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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THE PONTLOTTYN - WETHERSPOONS, Abertillery - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Pontlottyn - Wetherspoons

The Pontlottyn - Wetherspoons is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 4
  • Atmosphere: 3.5