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The Picture House

Market Street, Ebbw Vale NP23 6HP, Wales
+44 1495 352382
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Overview
  • Excellent19%
  • Very good28%
  • Average31%
  • Poor8%
  • Terrible14%
Travellers talk about
“steak night” (2 reviews)
“ordering food” (2 reviews)
“pub food” (2 reviews)
Open Now
08:00 - 23:00 Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly
PRICE
£
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Market Street, Ebbw Vale NP23 6HP, Wales
All Details
Write a ReviewReviews (71)
Traveller rating
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1 - 10 of 71 reviews

Reviewed 1 June 2018

Shabby depressing place in serious need of a major refurb the best space is the toilet !! Food terrible 3 times a meal returned because 1st creamated 2 freezing cold 3 same meal given back to us !!!! Avoid this place.More

Thank Andrew D
Thepicturehouse, Manager at The Picture House, responded to this reviewResponded 2 June 2018

Hi Andrew, Thankyou for your review. I am the pub manager of The Picture House and was working in the kitchen during your visit. Your' first steak was delivered to you medium well as was requested at the bar, when you expressed that you were...More

Reviewed 6 March 2018

We’ve had food in this pub several times now and it has always been swiftly delivered and excellently prepared. Quite a feat considering we sit atop the balcony often, and staff have to traverse a precarious spiral staircase to bring the food up there. The...More

4  Thank Tredebay
Reviewed 23 February 2018 via mobile

Visited here with myself, my partner and my little boy. The staff were very friendly and got us some crayons and colouring sheet for my 2 year old. Pointed us to the highchairs in the family area. There’s a Fab selection of childrens food with...More

Thank MariahG90
Thepicturehouse, Manager at The Picture House, responded to this reviewResponded 25 February 2018

Hi, Thank you for your review. We use all feedback we receive to enhance the customer experience. I’m so happy that you enjoyed your visit. We pride ourselves on our customer service and we’re glad we proved ourselves on this occasion. We look forward to...More

Reviewed 22 February 2018

Lovely pub in the heart of town, wide range of drinks available at a reasonable price. Staff are always friendly & they have a great range of vegetarian meals.More

Thank Hannah18297
Thepicturehouse, Manager at The Picture House, responded to this reviewResponded 25 February 2018

Hi Hannah18297, Thank you for your review. We use all feedback to help try and improve the customer experience. Thank you for thinking we are reasonably priced. We pride ourselves on being great value for money and with beers starting from £1.69 who could argue?!...More

Reviewed 21 February 2018 via mobile

Met up with family just for a quick meal and drink. Used the weatherspoon app and ordered from the table food and drinks all of which were brought to the table by a very pleasant server and all within 20 minutes. All the meals were...More

Thank AbergavennyStation
Thepicturehouse, Manager at The Picture House, responded to this reviewResponded 22 February 2018

Hi AbergavennyStation, Thanks for your review. We use all feedback to try and improve the customer experience. We are proud of our app and glad you found it convenient. We pride ourselves on great value for money, and are happy you agree! Thanks once again...More

A TripAdvisor Member
4
Reviewed 28 January 2018 via mobile

Freezing cold, asked the bar staff why the heating wasn't on just told that it is broken! Can't blame the staff but the manager is nowhere to be seen. Had food but so uncomfortable because it's bloody freezing.More

Thank A TripAdvisor Member
Thepicturehouse, Manager at The Picture House, responded to this reviewResponded 22 February 2018

Hi Simon, Thanks for your review. We take on board all feedback and use it to try and improve the customer experience. I can only apologise for the lack of heating throughout the pub. We have been working hard with our engineers to get this...More

Reviewed 27 January 2018 via mobile

This is a Wetherspoon pub. We eat here on and off through the month on different specials nights. The various meals since before Christmas seem to be going downhill? Couldnt really fault the food before. Was food you would expect for Wetherspoons prices and has...More

Thank Karenkatana
Thepicturehouse, Manager at The Picture House, responded to this reviewResponded 22 February 2018

Hi Karenkatana, Thanks for your review. We take all feedback on board and use it to try and improve the customer experience. Firstly, I would like to apologise for the meals you received. This is not the standard we like to set and if any...More

Reviewed 3 January 2018 via mobile

The picture house in located in the town centre of Ebbw Vale, right opposite the clock, offers a reasonable selection of food and beers, run by Wetherspoons it is typical of the brand, worth a visit for sureMore

Thank Christopher W
Thepicturehouse, Manager at The Picture House, responded to this reviewResponded 20 January 2018

Hello Christopher, Thanks for your review. We work hard to uphold the values of our Company. We agree that we are worth a visit and we are striving to improve the pub daily. Thanks once again for your feedback, we look forward to seeing you...More

Reviewed 30 December 2017

Let me start my review with another pub food chain in Ebbw Vale:- Brewers Fayre:- You find a table, then join a Que consisting of people ordering food, ordering drinks, ordering coffee and deserts, wanting to pay and go.. Wetherspoons .Picture House ,Ebbw Vale:- Walked...More

Thank missingman
Thepicturehouse, Manager at The Picture House, responded to this reviewResponded 20 January 2018

Hello missingman, Thanks for your review. We are really proud of our Order & Pay app and really happy that you found it useful. I am thrilled to hear it was such speedy service from our team also! We appreciate your feedback and look forward...More

Reviewed 17 December 2017 via mobile

Nothing amazing, just average food and drink. The chain is what it is. Food is reasonable price and fairly good quality.More

Thank AlanandDebbie O
Thepicturehouse, Manager at The Picture House, responded to this reviewResponded 24 January 2018

Hello AlanandDebbie, Thanks for your review. At JD Wetherspoons we pride ourselves on our value for money food and drink. I’m happy to hear that you feel our prices are reasonable. With Real Ale starting from £1.69 a pint I can’t argue with you! We...More

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Ask a question
Questions & Answers
Tonyjulieadventures
25 December 2016|
AnswerShow all 4 answers
Response from kerndai | Property representative |
The picture house has been open for nearly 18yrs
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
08:00 - 23:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 01:00
Saturday
08:00 - 01:00
Location and Contact Information
  • Address: Market Street, Ebbw Vale NP23 6HP, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Blaenau Gwent  >  Ebbw Vale
  • Phone Number: +44 1495 352382
Description
The Picture House J D Wetherspoon, Ebbw Vale. Great value for money meals and drinks. Try our Order & Pay app from your smartphone to order food and drink from your table and have it delivered!
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