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Ratings and reviews

Certificate of Excellence2017 Winner


Cafe, British
Special Diets
Vegetarian Friendly
Lunch, Brunch, Breakfast
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meals, features
Reviews (62)
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All reviews cakes great coffee hot chocolate is break from shopping whilst shopping staff were lovely town centre cappuccino syrup yummy
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1 - 10 of 62 reviews
Reviewed 1 week ago via mobile

Admittedly it’s a popular place, but the service is getting worse and worse with every trip. Longer waits, dirty tables, chairs & floor, stale cakes and someone new be trained on the coffee machine. That inevitably can’t make what you’ve asked for and indeed paid...More

Date of visit: January 2019
Thank Matthew C
Reviewed 2 weeks ago

called in 4 coffee n cake with our 1 year old granddaughter plenty of high chairs, very busy but service good bannana and pecan cake yum

Date of visit: January 2019
Thank Julie D
Reviewed 3 weeks ago via mobile

Staff are very friendly and helpful. We had toast and jam and a black forest hot chocolate normally have a cappuccino, but we had to have the Christmas special as it's to delicious to pass up. It's like having cake for breakfast with the chocolate,...More

Date of visit: December 2018
Thank Jane J
Reviewed 11 December 2018

Stopped here a couple of weeks ago to have a coffee and recover from shopping with my 4 year old. The staff were lovely and friendly. The coffee was great and the cakes were a perfect treat.

Date of visit: November 2018
Thank CreativeAcademi
Reviewed 12 May 2018 via mobile

The staff were lovely and chatty whilst taking my order. My coffee was delicious and so was the lemon tart that I ordered. There was also plenty of space for my sons pram. The place was clean and well stocked for sugar, sweetener etc. Would...More

Date of visit: May 2018
Thank KP_Jane
Reviewed 29 March 2018

It's always good to find somewhere to have a sit down whilst shopping and Costa is a good place especially when its in the shop

Date of visit: January 2018
Thank deencoles2211
Reviewed 18 February 2018 via mobile

Lovely staff, friendly & attentive. Less busy than normal town store so was able to relax more and not feel rushed. Same great standard of drinks

Date of visit: December 2017
Thank Sophie P
Reviewed 21 January 2018 via mobile

I’ve never had bad service here and have always been served with a smile and at a good speed. Nice to be able to have a sit down and a coffee with all the shopping bags too! Also the early morning coffee comes in handy...More

Date of visit: January 2018
Thank CRads86
Reviewed 22 December 2017

Costa inside Next store is a very nice café with friendly staff who know a lot about their products. The hot chocolate is particularly good. The layout of the café provides a very interesting view across the town, car park and entrance lobby. I can,...More

Date of visit: December 2017
Thank D C W S
Reviewed 16 December 2017

Typical Costa. Good selection of cakes and coffees........but the queues! Need more staff. Seats comfortable. Staff friendly.

Date of visit: December 2017
Thank fionajeanne
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