We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The cheescake factory Plaza las Americas

Certificate of Excellence
££ - £££
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
San Juan, Puerto Rico
More Info
Add Photo Write a Review

44 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 18: English reviews
Level Contributor
33 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 6 December 2016 via mobile

I went there with a friend and my baby. Took us more that normal to decide what we wanted due to the length of menu plus the waiter never help us (first time visit). At the end she ordered a pasta and I order something that didn't involved gluten like lettuce and Chicken. I ordered a "small portion of pasta... More 

Thank Joa T
Orocovis, Puerto Rico
Level Contributor
61 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 29 September 2016

Every time I go I know I will receive great service with delicious food. Wide variety to choose from with great portions, usually having to take my cheesecake to go!

Thank unctompr
Level Contributor
55 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 August 2016 via mobile

You don't want any awful surprise just visit ChKF at Las Americas. Like any other similar in US it is a good place for lunch or dinner. Don't forget some some cake..!

Thank Macostator
San German, Puerto Rico
Level Contributor
113 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 26 August 2016

This is my place for a nice Espresso, Cubano sandwich, pizza, everything! Desserts are out of this world!

Thank Eric100x35
Caguas, Puerto Rico
Level Contributor
24 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 July 2016 via mobile

Cheesecakes are mega delicious; I recommend the Tuxedo. It is a family restaurant. Friendly waiters and fast service.

Thank Dimcs
Guaynabo, Puerto Rico
Level Contributor
54 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 31 March 2016 via mobile

Fast service. Friendly staff. Great service. Plate was received with French Fries when sweet potato fries were ordered. He brought the sweet potato fries and left French Fries too. Family bathroom available with diaper changing station.

Thank elyuyi
Aguadilla, Puerto Rico
Level Contributor
13 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed 25 March 2016 via mobile

Nice place to go with the family. The cheescakes are delicious. Also after or before you can go to shopping in Plaza las Americas.

Thank Rob0618
San Juan, Puerto Rico
Level Contributor
10 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed 5 January 2016

everyday i buy a cheesecake, i love to talk to Jessica the maneger, and the service never chances. These is a family restaurant

Thank crosavar2
New York City, New York
Level Contributor
36 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 5 October 2015

I live in NY and we unfortunately do not have a Cheescake Factory locale close-by. On my last night in Puerto Rico, I went to the Plaza las Americas and decided to give it a try. There was quite a long wait and almost left early (I actually thought my beeping buzzer was broken) since the wait seemed forever. Honestly,... More 

Thank M M
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 September 2015 via mobile

Good service! But food was cold! Second time there and the food experience still leaves a lot to say. First time there was a hair in my burger and yesterday it was cold. Cause for indigestion.

Thank Sanabria46

Travellers who viewed The cheescake factory Plaza las Americas also viewed

Barceloneta, Puerto Rico
Sabana Grande, Puerto Rico

Been to The cheescake factory Plaza las Americas? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Takeout, Reservations
Good for
Groups, Child-friendly, Kids
Location and Contact Information
  • Address: San Juan, Puerto Rico
  • Location: Caribbean  >  Puerto Rico

Questions & Answers

Questions? Get answers from The cheescake factory Plaza las Americas staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?