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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£4 - £13
CUISINES
Grill, Gastropub, Beer restaurants
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (390)
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390 results
Traveller rating
256
65
23
15
31
Traveller type
Time of year
LanguageEnglish
Traveller rating
256
65
23
15
31
Show reviews that mention
All reviews skewers belly pork steak side salad ham the pub portuguese food amazing food town centre friday night generous portions family meal excellent value for money espetada daniela chips egg
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Reviewed 1 week ago via mobile

Terrible service. Never had such bad experience. Given a dirty sticky table. No one came to clean it so we did it ourselves. Had to ask at desk twice for drinks for which we waited 30mins. Had to wait for an hour 30mins for food....Had to ask at desk for more drinks. Then back again at desk to ask for salt/pepper. Shame as food was good although expensive. Then back at desk to ask for the bill! It was ridiculous as we spent more time at the desk than at the table! Atmosphere was poor as our table was next to a large group of drunken men so we could not hear ourselves. We certainly won’t go back!More

Date of visit: June 2024
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Reviewed 2 May 2024

Lovely pub. Staff helpful and really friendly. Unfortunately the food prices have become exhorbitant and can no longer afford to go there.

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 April 2024

Absolutely appalling food chicken on skewers not cooked very underwhelming pepper corn sauce so watery Calamari cut into chunks not served as rings Desserts were very poor

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2024 via mobile

Service and food absolutely fabulous, the chicken piri piri was divine, lamb chops cooked to perfection, deserts hit the spot and the Long Island ice teas show that the bar staff know their cocktails - will be back as overall an excellent experience

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2024 via mobile

The food was spectacular! The wife had the chicken Parmesan. The chicken cooked but not tough and the sauce was beautiful. Mother in law had the chicken and mushroom and was very complementary of the flavours. Nan in law had the salmon and had to...take one of the fillets home as she stuffed I had the skewer and I have to say that I couldn’t fault it. Maybe being able to add a sauce would be the only improvement I’d suggest. Good team, really clean pub and great food. That’s all you need really.More

Date of visit: March 2024
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Reviewed 4 March 2024

Lovely pub, warm and cosy. Staff really helpful and nice cocktails. Ordered the chicken espatada kebab, tbh it was very dry, it could do with some natural yogurt or some kind of dip/coleslaw to go with it. We were offered packets of Mayonaise but a...fresh type of sauce would have been nicer. Overall a nice venue and friendly pubMore

Date of visit: February 2024
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Reviewed 2 March 2024

Lovely food great atmosphere really welcoming staff its always a great place to go on any occasion with friends or family my children are made so welcome

Date of visit: March 2024
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Reviewed 16 February 2024

Booked food for 15 adults for 19.30 no sign by 20.30 not even any starters even tho there's was only 3 people having them, food finally arrived 20.50 mains arrived before starters. When we finally ate food was quite average nothing exciting, place was chocker...block staff run off their feet drink service was very slow they were more interested in getting the drinks out that were ordered on the app rather than serving at the bar. Over £300 not even a discount offered or anything. BIRTHDAY GIRLS EXPERIENCE WAS RUINED her fish an chips weren't even edable!More

Date of visit: February 2024
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Reviewed 23 January 2024

Excellent place , friendly helpful staff , made me feel at ease straight away, Couldn't fault the beer and the food , best steak I've eaten for a long time ,they listened to how I wanted it cooked and it was cooked perfect. Thankyou I...definitely would recommend and visit there again ThankyouMore

Date of visit: January 2024
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Reviewed 8 January 2024 via mobile

Food was cold and tasteless and looked like a school dinner. Small portions for the price and some of the worst food ever eaten. Burger and scampi dishes were dreadful. Very slow service from the kitchen. Front of house team were really good. So disappointing...as visited previously and had a good experience. Will not be returning again.More

Date of visit: January 2024
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Reviewed 10 December 2023

Christmas meal for 16 of my staff, very efficient service and we were well catered for all night. The food and drinks were to a very high standard. Will definitely return.

Date of visit: December 2023
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Reviewed 16 October 2023

Food was amazing and staff were lovely. This is a great place to eat if you need food after cycling at bike park wales.

Date of visit: October 2023
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Reviewed 4 September 2023 via mobile

Was visiting the Brecon Beacons and was able to book really easy online. Parking right outside the back entrance. Food was lovely! For our main we all had chicken espatadas, nice big chunks of chicken, peppers all flame grilled with a generous portion of chips...and side salad. Starters were lovely also - we had olives, Portuguese bread, chicken wings and cheesy garlic bread. We ordered on the app, food came quickly and was nice and hot. We had some of the house cocktails which were lush. The service from the two girls that looked after us was fantastic and they made our little frenchie feel welcome. Would come again if I’m ever in the area.More

Date of visit: September 2023
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Reviewed 24 August 2023

Great discovery. Never been there before and only visited because of good reviews. Food was great, staff was fab, place cosy and very well decorated. The only complaint is for the ladies toilets- lots of spider webs, dust on the lights, dirty floor- it felt...like it needs a good scrub and clean top to bottom.More

Date of visit: August 2023
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Reviewed 20 August 2023

Fantastic discovery. Drove up from Blackwood having seen the good reviews online. Parked in college car park and within ten minutes arrived at the pub. Staff were very courteous and inside had a good vibe furnished very nicely. The food was excellent and no complaints...I had corned beef pie,chips and peas wife had chicken skewers with salad and chips. Both agreed excellent hope to revisit in near futureMore

Date of visit: August 2023
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Questions & Answers
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Melanie D
27 November 2022|
Answer
Response from Susette M | Reviewed this property |
Hi Melanie, I think there is but don’t quote me. There is definitely a carpark behind the pub for sure as we walked past it but can’t remember if they have their own.
0
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Sarah S
8 October 2019|
AnswerShow all 3 answers
Response from oceanspeed | Reviewed this property |
I’d highly recommend James Place at Dowlais. Really nice rooms which are warmer, cleaner and more budget friendly than that chain hotel.
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THE NEW CROWN, Merthyr Tydfil - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about The New Crown

Yes, The New Crown is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The New Crown is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5