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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
£3 - £20
CUISINES
Bar, British, Welsh
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (178)
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178 results
Traveller rating
101
38
19
11
9
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Time of year
LanguageEnglish
Traveller rating
101
38
19
11
9
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All reviews salmon sea bass steak easter weekend looked gorgeous who live locally lovely lunch lovely venue waiting staff staff were attentive for sunday lunch
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Reviewed 2 weeks ago via mobile

Over an hours wait for any food. Bread (which took over an hour to arrive) was massively overpriced and consisted of the smallest of dry bread roles cut in to 4 x 1.5cm thick slices for £8! Not a single main meal was good: Steak...and chips - the chips were raw! (How do you even manage that?!) Duck - meat was chewy and the sauce was incredibly salty (and I don’t mean slightly salty, it was overwhelming and inedible) Asparagus overcooked Dauphinoise potatoes absolutely nuked and inedible Risotto - bland mush that was inedible The fish was raw (yes, raw!) I can honestly say this is the single worst eating experience I have EVER had. Even more insulting given the price. Please heed the poor reviews on trip advisor and avoid this place like the plague. Consider yourselves warned!More

Date of visit: May 2024
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Reviewed 6 April 2024

I booked for a Sunday lunch for 25 family and friends as a surprise anniversary meal. From contacting Samantha for the booking to the day itself, it was perfect. So accommodating and helpful. The staff on the day were also pleasant and helpful and let...me decorate the tables and also supplied a table for the cake. The waiting staff, ones serving the carvery were all fantastic! The food was fantastic, we had three courses and everyone thoroughly enjoyed and all commented on the quality of the meals and the friendliness of the staff. I cannot thank you enough for making it a day to remember, and I know there are new owners, so please continue to offer this standard of food and service and you can't go wrong!! A perfect day, thank you all.More

Date of visit: March 2024
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Reviewed 17 February 2024 via mobile

Great venue fabulous food A step above other restaurants in this area and a little bit more expensive but you are paying for quality. We didn’t have starters but for main course we both had monkfish and it was excellent. We had lemon posset for...desert and it was delicious. A great venue with top quality food and a great menu.More

Date of visit: February 2024
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Reviewed 17 December 2023

A shambles of a restaurant! I booked a festive carvery for 9 people at 2 pm, there were no starters left only soup, even though the restaurant was only half full and many more came in after us. When they came to take our order...for starters they didn’t have, we asked could we order our desserts then in case they ran out of those too, which we did. The carvery was any 2 of beef, Turkey or ham plus veg. Not very good. When they came to bring the desserts, they’d runout of 3 even though we booked it before our main course!! The staff were young and didn’t know what they were doing. Needless to say I won’t go again.More

Date of visit: December 2023
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Reviewed 16 December 2023 via mobile

Went out for birthday meal with my friend and we were greeted like royalty. Lovely restaurant well decorated for Xmas. Waitress Jade was very patient and helpful and meal of Xmas menu was exceptional. Huge portions of food and very reasonable. Mouth watering turkey dinner...for mains and huge Nutella waffle for desert. The other waiters were helpful and the little waiter with curly hair was always as making sure we were ok. Very professional service. I will definitely come again.More

Date of visit: December 2023
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Reviewed 4 November 2023 via mobile

Visited in a family group to celebrate a birthday, the food was excellent and the staff attentive, efficient and friendly. Thank You the Loft

Date of visit: November 2023
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Reviewed 7 October 2023

The surroundings are lovely and can’t fault cleanliness , we had an excellent waitress shame we didn’t get her name but she was professional polite and couldn’t do enough to help. Unfortunately the food was not as good , very poor quality with poor presentation....£15 for a bowl of unappetising sloppy lasagne and two small pieces of garlic bread not a bit of green or garnish insight well below par for the price . Would I go back probably not food just didn’t hit the mark which is such a shame .More

Date of visit: October 2023
Helpful?1  
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Reviewed 17 September 2023 via mobile

We attended here as a large family group to celebrate my 70th birthday. It was very quiet despite it being a Saturday lunchtime and perhaps I can see why. Meals were average at best. My wife had a steak that was as tough as old...boots. Three of us had the lamb shank that was relatively tasteless and served with gravy rather than the promised red currant jus. The beer battered fish were overcooked and would have been better served with home cooked chips. The risotto was just a mush and the oven baked hake fillet portion was tiny. Some of our family had travelled a long way for the occasion and frankly we were disappointed. We had chosen this restaurant because we had enjoyed very good meals there a few years ago but sadly it has gone downhill and we couldn’t recommend it now.More

Date of visit: September 2023
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Reviewed 25 August 2023 via mobile

We had an excellent lunch today , the best we have had there for a while . The sea bass was delicious , as was the lamb shank, fish and chips , waffle with ice cream and the profiteroles. Thank you

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 August 2023 via mobile

What a lovely setting, especially in the sun. Spotlessly clean and the service was great. However, the food was just average. I had the curry, all I could taste was the tomatoes rather than spices. The lack of real chips was also disappointing. I would...only ever drinks here next time.More

Date of visit: July 2023
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Reviewed 5 August 2023

Came for Sunday Carvery with family, was just average tbh for the money. Roast potatoes were like rocks and nearly impossible to cut into, meat was fatty and the lady serving the meat was very blunt and rude - a smile/acknowledgement would be a good...start. Will not be returningMore

Date of visit: August 2023
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Reviewed 14 April 2023

Very disappointing experience. Food was mediocre but child’s sausages arrived burnt to a crisp. My adult meal was also burnt in places. Only nondairy bread available was unpalatable gluten free crusts. Dogs were allowed into main restaurant part, despite having a designated dog friendly area...which naturally seemed to be the conservatory area. We sat close to three large, lively and barking dogs. An unpleasant experience, especially when children in my group are extremely nervous of strange dogs. I’m sorry to say that, after many years of enjoying visiting and eating at the Loft, I will not be returning.More

Date of visit: April 2023
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Reviewed 4 December 2022

Would not recommend. Turkey was rolled in bacon, turkey was tough and bacon uncooked. Parsnips - two very small pieces which were over cocked, crisp and tasteless. Graveyard was nice so was my waffle. Not value for money. We had preordered so everything should have...been perfect.More

Date of visit: December 2022
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Reviewed 16 October 2022

Went for Sunday lunch as part of a celebration, with my husband, daughter and her boyfriend. The meal was lovely tbf, but the lady cutting and serving the meat was just plain rude. Clearly she needs some lessons in customer services.

Date of visit: October 2022
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Reviewed 24 September 2022 via mobile

Had a very nice meal with my family here. Service was attentive and the premises were clean and well decorated. Food was of a good quality and a family of 6 ate for £180 with two rounds of drinks - 4 had three course, 2...had two. In the day there are very relaxing views and there are plenty of parking spaces in a beautiful location.More

Date of visit: September 2022
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Questions & Answers
Ask a question
marianw592
20 June 2019|
Answer
Response from Keith T | Reviewed this property |
Not aware of any
-1
Votes
vickyyb2018
23 May 2018|
Answer
Response from Carlton J | Reviewed this property |
Yes they do. And you will find it very good. Not just the standard chicken nuggets etc.
0
Votes
victoria b
13 April 2018|
Answer
Response from KateShp92 | Property representative |
Hi Victoria, We serve Sunday Lunch in Abbey Suite, not in The Loft. We are all in the same building though. It is a carvery, we have a selection of 3 different meats and a wide range of vegetables. The price is £11.95 per... More
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THE LOFT, Neath - Longford Rd - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Loft

The Loft is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4