We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


Calle Carnaval 1129, Mazatlan 82000, Mexico
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent80%
  • Very good10%
  • Average10%
  • Poor0%
  • Terrible0%
Travellers talk about
“gelato” (4 reviews)
“ice cream” (11 reviews)
Restaurant Hours
Calle Carnaval 1129, Mazatlan 82000, Mexico
All Details
Write a ReviewReviews (30)
Traveller rating
Traveller type
Time of year

11 - 20 of 22 reviews

Reviewed 16 December 2015 via mobile

What sets Helarte Sano apart from other gelato we've tried is the inventive flavours & combinations: cranberry & nutmeg, goat cheese & fresh raspberry cheesecake -- and those are just 2 of what we tried! The gelato is made onsite and the sit-down cafe near...More

Thank lawgrrl52
Reviewed 4 May 2015 via mobile

This review is for May 2014. Artisanal ice cream and popsicles made naturally and you can taste the difference. Everything we've tried has been yummy. We crave the pistachio ice cream and jamaica popsicles for the rest of the year after we leave Mazatlan. This...More

Thank USCfoodie
Reviewed 21 March 2015

We stopped at their cafe in the Centro after a day at Stone Island. The ice cream choices were original and scrumptious, and they change their selection often. We tried strawberry with manchego, lime with lavender, and traditional chocolate. All were fabulous. Next time, I'd...More

Thank LindaFraubie
Reviewed 24 January 2015

HelarteSano has added an espresso machine this year, and are making great coffee. Of course, having all that great ice cream on hand, an affogato is a natural! Highly recommend that you give the ice cream and the coffee a try!

Thank 185Linda
Reviewed 23 February 2014

Helarte sano now has two locations in Centro - the walkup location, and, just a few steps away, a new sit-down cafe that's open in the afternoon/evenings. Excellent, high-quality ice cream, made with love and care. Give it a try!

Thank 185Linda
Reviewed 15 February 2014

The best ice cream in Mazatlan! All fresh natural ingredients! They've recently opened a small eating area where you can sit & enjoy the ice cream. Check out the beautiful light fixtures that they purchased in Guadalajara ....beautiful! They're also have an outlet in the...More

Thank Casabear26
Reviewed 10 February 2014

Definitely the best in ice cream, varied, exotic, natural flavors,no additives .Limpieza, order and special work team. Try the caramel ice cream with butter and touch of salt, any variety of sorbets, chocolates, let yourself go ...

Thank Jose P
Reviewed 9 November 2013

Rak and Loa and all of their family started making real (no veg oils) ice cream a couple of years ago, and it just keeps getting better. They use only the best ingredients and are always adding new natural flavours. Yuuuuuuum! This November they are...More

Thank nomadsus
Reviewed 3 November 2013

This is one of the best ice cream parlors I have visited and in my view the best in Mazatlan. The variety of the procuct is extensive utilizing local ingredients. The owners Loa and Rak and their children take great pride in serving only the...More

1  Thank Altadog1
Reviewed 14 April 2013

Family run operation using only really fresh local ingredients to produce ice cream and sherbets. Wide variety of flavors that vary with the seasons.

Thank Emery L
Nearby HotelsSee all 80 hotels in Mazatlan
The Jonathon
42 reviews
.09 miles away
The Melville Boutique Hotel
31 reviews
.13 miles away
The Inn at Centro Historico
12 reviews
.15 miles away
Hotel Punta Pacifico Mazatlan
25 reviews
.23 miles away
Nearby Restaurants
Casa 46
199 reviews
.08 miles away
Pedro & Lola's
308 reviews
.06 miles away
Gaia Bistrot
78 reviews
.07 miles away
Morena's Taste of India
48 reviews
.07 miles away
Nearby Attractions
Plaza Machado
1,601 reviews
.19 miles away
2,102 reviews
.53 miles away
Old Mazatlan
806 reviews
.13 miles away
Angela Peralta Theater (Teatro Angela Peralta)
373 reviews
.02 miles away
Questions & Answers
Get quick answers from HelarteSano staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: Calle Carnaval 1129, Mazatlan 82000, Mexico
  • Location: Mexico  >  Pacific Coast  >  Sinaloa  >  Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing