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Crab House Cancun

Certificate of Excellence
££££
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Boulevard Kukulcan Km 14.7 | Hotel Zone, Cancun 77500, Mexico
+52 998 193 0350
Website
Today
12:00 - 23:30
Closed now
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Hours:
Sun - Sat 12:00 - 23:30
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692 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Greenfield, Wisconsin
Level Contributor
46 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

My wife and I dinner ate at the Crab House on two occasions during our visit to Cancun. It is located directly across from the JW Marriott and the Casa Magna Marriott on hotel row. They specialize in seafood and it is excellent and fresh. We had an appetizer of crab cakes which were also excellent. The service from host... More 

Helpful?
Thank Ken A
1 review
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Delicious. Everything was perfect. We ate the special for three between two of us. Server was helpful and friendly

Helpful?
Thank Katie B
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 days ago NEW

Very good food overlooking the water Food is very expensive, so not entirely convinced of value for money Service is exemplary and waitpersons are very engaging The crab is their specialty and does not disappoint. It is fresh, succulent and just perfecto! Be sure to check your bill, they charge me in the wrong currency but thankfully were honest enough... More 

Helpful?
Thank Reshma R
Sun Valley, Idaho
Level Contributor
65 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We visited this establishment for a second time, about 3 years since we had our last experience. The interior has been remodeled and has a somewhat modern décor. The service was excellent. The menu is a bit pricey, especially for the crab. We stayed with the fish of the day, grouper, and it was excellent. Had a very good wine... More 

Helpful?
Thank Bob P
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

We had gone to this restaurant for a night out from the resort to celebrate our anniversary. At first the restaurant was virtually empty and we catered to by almost all the staff and made to feel very welcome and special. As the evening went on the restaurant started to fill up. Our service stayed the same. We felt very... More 

Helpful?
Thank Francesca K
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Francesca K, This is what we thrive for, memories that will last a life time, these are the reviews that make us work hard and be proud of what we do, create a full dining experience! but enough about us, i want to thank you for celebrating such a special event in our restaurant, it was a pleasure making... More 

Belo Horizonte, MG
Level Contributor
38 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We ordered 2 dishes, linguine with shrimp and the other one was half a steak and half grilled shrimp with a baked potato. We also ordered mexican rice. That was a lot for 4 people. The taste of all of them was excellent. About the price I would say it is a bit expensive. I would go back again.

Helpful?
Thank mpimenta
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear mpimienta, We are happy to hear we met your expectations, one of our chefs is not only a seafood professional but also worked in Italy for some time so he sure knows his pastas! We look forward to serve you again soon! Kind Regards, Eric Fontaine Operations Manager More 

Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We loved this restaurant! Excellent food and service! They have a great playroom for kids. You won't be disappointed!

Helpful?
Thank MichStefLee
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear MichStefLee, Thanks for taking the time to review us, we are happy to know your visit was everything you expected, i have a 4 year old and I understand that even if the young ones behave really well at the table its always nice to have a kids club and know that you can have after dinner drinks while... More 

2 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Great restaurant. From the minute we walked in the manager was on top of the service. The restaurant was really busy but that was not an issue for the staff. The quality of food was incredible and the service even better. I recommend this restaurant to anyone.

Helpful?
Thank Michelle P
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Michelle P, We are more than happy to read your review, for us to know your visit was perfect means we reached our goal, Thanks for recommending us, we look forward to serve you again soon! Kind regards, Eric Fontaine Operations Manager More 

2 reviews
3 of 5 bubbles Reviewed 2 weeks ago via mobile

I took the paella, and learned why it's not called Paella House. Go with shell fish if you chose to eat here. Enjoy service, classy interior and brace yourself when the bill comes.

Helpful?
Thank Henrik L
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Henrik L, Thanks for taking the time to review us, i have forward your comments about the paella to our chef, normally we have one of the best paellas in town so something must of gone wrong there. We hope you give us another chance to serve you again! Kind regards, Eric Fontaine Operations manager More 

phila
Level Contributor
39 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Had a very nice dinner there, sat outside. A group near us was drunk and loud but did not leave there area and kept to themselves. Food was very good, a little expensive about $70 a person with not a lot of alcohol.

Helpful?
Thank PhilaGolfer
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear PhilaGolfer, Thanks for taking the time to review us, we are glad to hear we met your expectations and that you enjoyed your visit, just would like to mention that we have the same average check as most of the restaurants in Hotel Zone. Kind regards, Eric Fontaine Operations Manager More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$40 - US$60
Cuisine
Seafood, International, Grill, Soups
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Valet Parking, Television, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Highchairs Available
Good for
Groups, Child-friendly, View, Local cuisine, Business meetings, Special Occasion Dining, Romantic
Open Hours
Sunday
12:00 - 23:30
Monday
12:00 - 23:30
Tuesday
12:00 - 23:30
Wednesday
12:00 - 23:30
Thursday
12:00 - 23:30
Friday
12:00 - 23:30
Saturday
12:00 - 23:30
Location and Contact Information
  • Address: Boulevard Kukulcan Km 14.7 | Hotel Zone, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 193 0350
Description
If anything distinguishes Crab House Cancun, Seafood & Grill is our rich history of providing high quality food. Originally we were born as a Restaurant specializing in Premium dishes made of the finest seafood. But we have grown , Crab House Cancun, Seafood & Grill, has become a modern and sophisticated restaurant that not only excite those who love seafood.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Crab House Cancun and other visitors
2 questions
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Questions? Get answers from Crab House Cancun staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?