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Ah Cacao Chocolate Cafe

Certificate of Excellence
££ - £££
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Zona Hotelera KM 12. 5 | La Isla Shopping Village, H-4, Cancun 77500, Mexico
+52 998 883 1927
08:00 - 23:30
Open now
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Sun - Sat 08:00 - 23:30
More Info
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304 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Playa del Carmen, Mexico
Level Contributor
82 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

My friends say the coffee here is good. But the chocolate is to die for. Can't go wrong with any of their locations. Will be back again and again.

Thank Theullrich
Boston, Massachusetts
Level Contributor
52 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Excellent ice coffee and other coffee and chocolate drinks and pastries. If you want heavier, there's Krispy Kreme just across from it.

Thank Bosman
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

This place is amazing. For half the price of US Starbucks you get way better coffee and way better service. For example, the employees are polite, friendly, and they bring your coffee out to you. We loved the cappucinos and lattes. Their chocolate is delicious also. Open at 8 am so that's a plus! Seriously thanks to these guys for... More 

1 Thank Vikki D
Bucks County, PA
Level Contributor
64 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I love this place. It is in La Isla mall in Cancun and has sipping chocolate- forget hot cocoa- this is chocolate melted with a smudge of milk. We get the dark chocolate. Buy the chocolates and cocoa to bring home. It's a lot less than anywhere else and high quality. They also can make it with skim milk for... More 

Thank GreatLife
Sylvania, Ohio
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

A great after dinner spot for a yummy beverage. Also bought chocolate to bring home for our daughters. They thought that the quality and flavor were great!

Thank amybL8079YU
Richmond, Virginia
Level Contributor
176 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 17 January 2017

Nice selection of coffees, chocolates and ice cream flavors. They also offer 100% cacao hot chocolate with almond milk for those who are casein sensitive. The expresso coffee is just excellent! Nice setting and their prices are very reasonable, especially if you are using USD.

Thank Nelson M
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 January 2017 via mobile

Forget Starbucks, this is the place you need your fix from. The most unique item on the menu is the sipping chocolate and it is probably also the best item on the menu. We had their ice creams, lattes, frappes, americanos and nothing disappointed. The ingredients are local and the flavours are fresh. The only thing we did not enjoy... More 

Thank Manjit G
Ottawa, Canada
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 November 2016 via mobile

The place is spotless, the service excellent, the staff speaks very fluent English. I had an espresso and a Brownie, both simply delicious.

Thank cabasto
New Jersey
Level Contributor
137 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 187 helpful votes
4 of 5 bubbles Reviewed 17 November 2016

We read the good reviews and saw pictures on Tripadvisor but our experience was just basic We ate here a few times as it was so convenient to the Westin Lagunamar. The pastries were dry and almost stale. The coffee, cappuccino or lattes never once were given to us with pictures as shown on Tripadvisor. The employees were not overly... More 

Thank njtravelgirl03
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this review

Thank you for visiting Ah Cacao and taking the time to write a review. We are very sorry to hear that your experience failed to meet your expectations and will be working hard to try and improve this situation. Regarding the "pictures" in the coffee, we should just clarify that only café latte drinks may have a latte art design... More 

Level Contributor
7 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed 14 November 2016

We ventured in here trying to kill some time before we left for the airport. Everyone was looking for a little pick-me-up before we left, and this definitely hit the spot. We all ended up ordering Mocha Frappe's and they were delish. Ice cold and full of flavor. The girl behind the counter was very kind, and spoke great English.... More 

Thank Nadia501

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$2 - US$20
Brunch, Drinks
Restaurant features
Takeout, Seating, Accepts Mastercard, Accepts Visa, Free Wifi, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
08:00 - 23:30
08:00 - 23:30
08:00 - 23:30
08:00 - 23:30
08:00 - 23:30
08:00 - 23:30
08:00 - 23:30
Location and Contact Information
  • Address: Zona Hotelera KM 12. 5 | La Isla Shopping Village, H-4, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 883 1927
Experience the delicious tastes of Mexican coffee and chocolate, direct from the plantation. In Ah Cacao, coffee, chocolate and vanilla are presented in all their mouth watering forms, from artisanal coffee drinks by skilled baristi, to soft, succulent, brownies baked daily. They even have have a range of chocolate body care products - you have to try the chocolate shampoo! And if you're concerned about your health, check out the cacao products with no added sweeteners. These give you all of the health benefits of cacao (antioxidants that fight aging, blood pressure reduction, increased mental acuity, etc.) without any sugar or artificial sweeteners. Best of all, thanks their fine-flavor criollo-type cacao, they taste great. The ancient Maya knew that cacao was something special when they began cultivating it thousands of years ago and you can enjoy their gift today at Ah Cacao. Don't forget to buy for your friends, family and pantry back home!

Questions & Answers

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Questions? Get answers from Ah Cacao Chocolate Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?