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Karen's Restaurant

5ta. Avenida | Between Streets 2 & 4 North, Playa del Carmen 77710, Mexico
+52 984 112 1428
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Overview
  • Excellent39%
  • Very good34%
  • Average14%
  • Poor8%
  • Terrible5%
Travellers talk about
“steak” (55 reviews)
“nachos” (42 reviews)
“pizza” (54 reviews)
Closed Now
All hours
CUISINES
Mexican, Seafood, International, Vegetarian Friendly, Vegan Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5ta. Avenida | Between Streets 2 & 4 North, Playa del Carmen 77710, Mexico
All Details
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351 - 360 of 615 reviews

Reviewed 31 March 2014

Remembered this place from previous vacation here. Its a fun place with attentive staff, a large menu, good drinks, and coffee. (We found that not many restaurants have coffee ready-they usually have to brew it one cup at a time). Strange thing on this visit,...More

Thank MnRetiree
KarenPizza, Staff at Karen's Restaurant, responded to this reviewResponded 2 April 2014

We hope to welcome you again gladly. Thank you very much for your comments, they are very useful to improve our services. Come back soon! ... Karen´s Staff.

Reviewed 30 March 2014

Ended up eating here multiple times on our trip to PDC. They have a large variety of food, and everything that we tried was pretty good. It is an open air restaurant right on Quinta Avenida, and usually has live music playing (when we went...More

Thank tel730
Management response:Responded 2 April 2014

We greatly appreciate your comments. We are glad that the food and service have been satisfactory. We hope you to visit us again soon ... Karen´s Staff.

Reviewed 19 March 2014 via mobile

We where there and ate lunch. I ordered chicken breast and my husband ordered fillet minion and both dishes were too oily that made me sick. It should be a grilled dishes so I don't know why it need to be oily..

Thank Ortal T
Management response:Responded 2 April 2014

We greatly appreciate your comments, they are very useful to improve our services. We will take your comments into account to make your next visit a better experience. ...Karen´s staff

Reviewed 14 March 2014

We just ate, or shall I say barely ate because the food was so horrible at Karens this week. The margaritas were a mix, the chips came out of an old bag, salsa a jar, fajitas were salty and tasteless, tortillas were over heated and...More

Thank Maddogstudios
KarenPizza, Propietario at Karen's Restaurant, responded to this reviewResponded 17 March 2014

I apologize for the bad experience in Karens, but in the other hand i thank you for your comments, because i need to work on my service and kitchen. Thank you. Karen

Reviewed 14 March 2014

I have never had such awful food. The chips were soggy, the chicken had no flavor, the salsa tasted like tomatoes with tomato paste added to it, to make it more bland. It didn't have any authentic mexican flavors. I had to request tabasco sauce...More

Thank jillitchka1
KarenPizza, Propietario at Karen's Restaurant, responded to this reviewResponded 17 March 2014

I apologize for the sad experience but we will work on it, and i thank you for the comments. Only with this kind of email i can work for make it better. Thanks Karen

Reviewed 12 March 2014

I've walked by Karen's many times when I've been in Playa del Carmen, but I had never eaten there until my latest visit. My husband and I split the seafood platter for two, and it was excellent. The seafood was all grilled, and it was...More

Thank Urbanfarmchick
KarenPizza, Propietario at Karen's Restaurant, responded to this reviewResponded 14 March 2014
Google Translation

Muchas gracias por su visita a Karens, para nosotros sus comentarios son muy valiosos. Un gusto que hayan comido rico...More

Reviewed 11 March 2014

My Mother and I went to Playa del Carmen, to do some shopping. It was after 11 am and we were getting hungry and thirsty, due to the amount of walking we did along the fifth avenue under the hot sun. We came across a...More

Thank sp1968
KarenPizza, Propietario at Karen's Restaurant, responded to this reviewResponded 17 March 2014

Thank you for your nice comments! it make make us happy and give us energy to keep on working for all our visitors... Hoppe you can come back soon !

Reviewed 11 March 2014

Awful. Worst food we found in PDC. Everything was bland and store bought, we should have left after the stale chips and jar salsa, the fajita was tasteless, the tortilla were dried out and the guacamole ran through the fork.

1  Thank CharlieBob917
KarenPizza, Propietario at Karen's Restaurant, responded to this reviewResponded 17 March 2014

I apologize for your bad experience at karens, im working to make things better, and working hard to make all the visitors happy and have a nice experience too. Karen

Reviewed 10 March 2014

Be aware of the Mexican waiter's skill at taking advantage of you at Karens. We were a large group of 10 and they charged us twice for the same bill, with one group of 4 paying & the other group of 6 also paying.

1  Thank Hoss_Kar
KarenPizza, Propietario at Karen's Restaurant, responded to this reviewResponded 17 March 2014

I apologize for the mistake, can you give me more information so i can check with the staff and see check with manager. Thanks for the comments .... Thank you Karen

Reviewed 9 March 2014

Yes, I always go to Karens when I'm in Playa. I love the shrimp ceviche, the guacamole, and the pizza. My friends had the molejete (probably not spelling this right) and they gobbled it up with no complaints only yum yum yummm. They always remember...More

Thank teresa0k
KarenPizza, Propietario at Karen's Restaurant, responded to this reviewResponded 17 March 2014

Thank you for your nice comments and really apreciate to read nice things about this family restaurant. Love Karen

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$6 - US$45
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Highchairs Available, Takeout, Outdoor Seating, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Groups, Kids, Special Occasion Dining, Child-friendly, Local cuisine, Bar Scene
Open Hours
Sunday
10:00 - 00:00
Monday
10:00 - 00:00
Tuesday
10:00 - 00:00
Wednesday
10:00 - 00:00
Thursday
10:00 - 00:00
Friday
10:00 - 00:00
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: 5ta. Avenida | Between Streets 2 & 4 North, Playa del Carmen 77710, Mexico (Formerly Karen's Seafood Steak House & Pizza)
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 112 1428
Description
Karen's Restaurant is one of the very first restaurants to open on the famous 5th. avenue in Playa del Carmen, Quintana Roo. Since 1992 Karen's Restaurant has conquest the palates of the locals and visitors in Playa del Carmen. The incomparable service and atmosphere, versatile cuisine with its famous "Mexican Parrillada" and Live Music, makes Karen's Restaurant the place to visit by tradition.
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