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Alux Restaurant

Certificate of Excellence
££££
Mexican, Contemporary, International
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Avenida Juarez 217-2 | Lote 2 col. ejidal between diagonal 65 y 70, Playa del Carmen 77710, Mexico (Av.65 y Av.70)
+52 984 206 1401
Website
Today
17:30 - 23:00
Open now
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Hours:
Sun - Sat 17:30 - 23:00
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1,605 Reviews from our TripAdvisor Community

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Showing 1,041: English reviews
Calgary, Canada
Level Contributor
29 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

A friend told me that we have to eat at Alux when we go to the Mexican Riviera. Alux is a restaurant in an underground limestone cavern system. You arrive and then escorted down stairs to the entrance. it was lovely, romantic and mysterious. Our waitress, Lucia, a University graduate, was fabulous. Our food was delicious and they had live... More 

Helpful?
Thank CaptDrLarry
rocklin
Level Contributor
253 reviews
203 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Beautiful restaurant and absolutely stunning ambience. The service was stellar and the food was incredible. It's not just dinner, it's an experience that everyone should enjoy while in Playa Del Carmen.

Helpful?
Thank tr21
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

the atmosphere is really what yo go for--the food sounded way better than it tasted!! The drinks were expensive with no alcohol in them--ordered 3 drinks for myself and I felt like I had drank kool-aid. Don't sis by the guys playing music--too loud

Helpful?
Thank Kelly M
2 reviews
2 of 5 bubbles Reviewed 5 days ago NEW

The staff was extremely unprofessional throughout my dinner. My now fiance proposed to me in this restaurant and had very specific instructions to the wait staff whom did not follow any instructions. The food was great, prices were reasonable, the ambiance was awesome, but this is no five star service.

Helpful?
Thank Nathalie D
Funchal, Portugal
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Incredible atmosphere, amazing food (really, really good). Words cannot describe it. A bit too hot but it's Mexico so what the hell. 5*

Helpful?
Thank Francisco F
Auckland Central, New Zealand
Level Contributor
65 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We ate here one evening in July. The place was almost empty so the service was exemplary. The food was very nice but not outstanding. The setting itself though is completely outstanding, we had a table right by a cenote and that in itself made it a most memorable evening. After dinner we were shown through the caverns to all... More 

Helpful?
Thank SharonWindust
Alberta, Canada
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Friends told us to visit this restaurant. We arrived earlier than our reservation at 5:30 and were welcomed in. The wait staff were still having a meeting, so the manager invited us to explore the cave on our own. What a treat! They gave us the perfect table by the waterfall. The colourful lights were very pretty shining on the... More 

Helpful?
Thank baile4
Toronto, Ontario, Canada
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Certainly Alux is an interesting place to visit but our meal was terrible. Plus we couldn't see what we were eating. All the vegetables looked the same bland colour and were mushy. Meat was ok but all the sides were almost inedible. Plus, we found fried crickets on our table (with our cell phone light) which must have been on... More 

Helpful?
Thank Natalia D
Detroit, Michigan
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

If you are in the Playa de Carmen, Cancun area, this is A MUST GO! It is just beautiful. The pictures they have do not do justice. It is really epic and very affordable too.

Review collected in partnership with ASUS 12 W8 IE Bookmark

Helpful?
Thank lovetraveling2017
Level Contributor
31 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We were at the Alux back in March and really enjoyed the atmosphere and vibe here. We decided this time to take our 15 year old for dinner here for the experience we had and loved. I booked a private table which did have an extra cost but I was okay with that, this visit was a total disappointment. Was... More 

Helpful?
Thank JenniferRick

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$30 - US$50
Cuisine
Mexican, Contemporary, International
Meals
Dinner, After-hours
Restaurant features
Seating, Waitstaff, Highchairs Available, Serves Alcohol, Reservations, Private Dining, Full Bar, Accepts American Express, Free Wifi
Dining Style
Casual Elegant
Good for
Local cuisine, View, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
17:30 - 23:00
Monday
17:30 - 23:00
Tuesday
17:30 - 23:00
Wednesday
17:30 - 23:00
Thursday
17:30 - 23:00
Friday
17:30 - 23:00
Saturday
17:30 - 23:00
Location and Contact Information
  • Address: Avenida Juarez 217-2 | Lote 2 col. ejidal between diagonal 65 y 70, Playa del Carmen 77710, Mexico
    (Av.65 y Av.70)
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 206 1401
Description
PRE-HISPANIC, MEXICAN AND INTERNATIONAL CUISINE IN AN EXTRAORDINARY SETTING A cavern created over ten thousand years ago soon to be discovered by you. Our Prehispanic, Mexican and International haute cuisine is served in any of our various natural vaults. You can also enjoy a wide selection of drinks and cocktails, including local Mayan specialties.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Alux Restaurant and other visitors
44 questions
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Questions? Get answers from Alux Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?