We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Calle 10 Norte y 15-20 Avenida, Playa del Carmen 77710, Mexico
+52 984 803 5023
02:00 - 22:00
Open now
See all hours
Tue - Sun 02:00 - 22:00
More Info
Add Photo Write a Review

1,990 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 1,204: English reviews
Level Contributor
121 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Our first encounter with Venezuelan food! We found the shredded chicken arepa to be slightly bland, but the cachapa mechada was very good. Would definitely order that again. The chocolate flan was very chocolate-y.lthe genial host offers you small samples of four different juices you may order. Very interesting.

Thank glbkge
Minneapolis, Minnesota
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Had a Kaxapa with an egg on top. Unreal!! It was so good. If you are in PDC go try this place you wont be disappointed.

Thank forty40mpls
Mercer Island, Washington
Level Contributor
51 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

A most marvellous place for food in the Venezuelan art. Pancakes filled with veggies and truly a vegetarian delight. Let us in before opening hours as web gave incorrect info. Lovely drinks and very good prices.

Thank Stealth10x
Dawson City, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

We had a lovely dinner at Kaxapa Factory, the staff (family run) were very friendly and attentive and the food was excellent. There were plenty of satisfying vegetarian options too! Avocados, plantains, and Oaxacan cheese were the stars of our meal. Our server brought samples of traditional juices and explained the flavours of each, we appreciated the extra touches of... More 

Thank AlohaDawson
Helsinki, Finland
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

We went for a lunch. The service was excellent, we get to taste all the Venezuelan drinks they have on the menu in small glasses before ordering. The place was cozy and food came fast and tasted really good. Nothing mind blowing but really good anyway and for the price it was excellent considering it is in a really touristic... More 

Thank Heidi H
Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

This is a great Venezualian restaurant. Authentic dishes, nice atmosphere, maybe not 5 stars worth but definitly a great 4 stars. If you are curious you have to try!

Thank Brianowski
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Take a break and stop by to sample Jose-Ramon's excellent Venezuelan food and hospitality. Just blocks off of 5th avenue...well worth the short walk, an amazing little restaurant with very friendly and informative staff. Nearly every dish can be vegan, vegetarian or filled with meat, so all diets and appetites should be plenty happy here. Sorry, no alcohol is served,... More 

Thank casek2014
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Recommended by a friend who had recently visited Playa and this unique restaurant, we headed here for dinner our first night in town. The staff were instantly friendly and were happy to accommodate our party of 7, it took them a few minutes to put the table together for all of us, but it was totally worth the wait! We... More 

1 Thank Dea F
Kelowna, Canada
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I used to live in Venezuela and love arepas, cachapas and empanadas! The owners are from Venezuela and are so welcoming and friendly! We tasted all of the above, and they were delicious! The passion fruit juice is amazing! And the quesilla de coco a great dessert! You have to try this place, especially if you are tacoed out!

Thank foodydebra
Orlando, Florida
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

This was a real surprise. We went because it was highly rated on travel advisor. The place is rather simple - Nothing fancy. Had it not been for the travel advisor recommendation I would not have considered it. Once we got there we for greeted by their super friendly staff who made recommendations for amazing amazing food. The portions were... More 

Thank itamd70

Travellers who viewed Kaxapa Factory also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya

Been to Kaxapa Factory? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$3 - US$9
Latin, Venezuelan, South American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Dinner, Breakfast, Lunch
Restaurant features
Takeout, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Outdoor Seating, Seating, Highchairs Available
Good for
Child-friendly, Kids, Cheap Eats
Open Hours
02:00 - 22:00
02:00 - 22:00
02:00 - 22:00
02:00 - 22:00
02:00 - 22:00
02:00 - 22:00
Location and Contact Information
  • Address: Calle 10 Norte y 15-20 Avenida, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 5023
The flavors of the Venezuelan family in Playa del Carmen, come and enjoy the Venezuelan food dishes, with vegetarian and gluten free options.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kaxapa Factory and other visitors
9 questions
Ask a question
1 month ago
Puerto Vallarta, Jalisco, Mexico

See all questions (9)

Questions? Get answers from Kaxapa Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?