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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Drinks, Breakfast, Lunch, Dinner, Brunch
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meals, features, about
Reviews (499)
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498 results
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81
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LanguageEnglish
Traveller rating
195
91
70
61
81
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All reviews fish and chips sunday roast isle of wight beach front staff were attentive lunch time be visiting again lee extension sea wheelchair condiments
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Reviewed 3 days ago

Popped here for the first time in about five years and they've really upped their game. Took the family there for Sunday roast and I can honestly say it was the best roast I've had. Great cut of beef, massive Yorkshire puddings, crispy potatoes and...tasty veg. Lovely chilled out atmosphere and great to see the younger members of staff take pride in their work. They were super efficient and accomodating. Definitely recommend and will return.More

Date of visit: February 2024
Helpful?1  
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Reviewed 3 weeks ago

Wasnt going to write as i have never reviewed anywhere before good or bad but this but left a nasty taste, visited whilst passing with my partner on Sat for coffee and bacon roll, to overhear (whilst going to the toilet) tall blonde chef berating...(bullying) younger chef due to the time he was taking to get food readfy no encouragement or guidance just derogatory comments directly too him if i had to work in those conditions i would struggle for motivation as well, as my mum says "if you cant stand the heat get out the kitchen" and seemed to not be able to cope with helping the staff with him. complete contrast to the servers who were lovely and polite and the view is amazing our main reason for going in. when we did get the food it was ok nothing special (it was just 2 bacon roll though) however considering the price guessing by taste the sauces were the cheapest they could find, can and next time will get something just as good and considerably cheaper in the highstreet will not step foot in here again due to thsi experienceMore

Date of visit: February 2024
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Reviewed 4 weeks ago

This place has gone down hill . Dog owners allowing their dogs to sit on their laps eating food from tables . It's disgusting and very unhygienic. Staff stroking dogs then bringing food out to tables without washing their hands .

Date of visit: January 2024
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Reviewed 4 weeks ago

I'm so sad to write this. We have always been such huge fans of OTW. Sadly we won't be returning. The toilets were absolutely filthy! There was toilet roll on the sides and floor, wee on the seats and toilet itself needed a good clean....The menus had food smeared on them both. It was seriously off putting. The food was poor too. The wrong food was bought out. So we didn't even eat together. When food finally arrived it was completely cold. Food not as advertised and veg was microwaved and wilted. It was a disaster! Our friends also dined that day on our recommendation. They too commented on the dirty menus and toilets. They waited over an hour for over salted cold food and didn't get to eat together as food was not served together nor as advertised. If you are bold enough to charge £15 plus for a starter, this must reflect in the atmosphere, hygiene and especially the food. There were empty muscles and empty clam shells!! Who serves this!! The staff work really hard and front of house are all so lovely. Shame to see this place go so downhill and pretty much over night! Gutted is an understatement. I often host large events at this venue and dine frequently. We had planned our wedding reception here too. Sad to say, we won't be hosting anything here nor shall we dine here again.More

Date of visit: January 2024
Helpful?1  
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Reviewed 4 weeks ago

This is a fantastic venue over the last few weeks between me and my partner we have eaten here several times , and its always been fantastic food and service. Today we all went for a roast dinner and it’s honestly the best roast i...have eaten at any restaurant. This really is a little gem on the south coast .More

Date of visit: January 2024
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Reviewed 4 weeks ago

Queued for 20 minutes as the place was busy, got to the front of the que and was told we are not serving anyone else unless we have a booking. We only wanted a drink but were told not enough staff. I asked to speak...to the manager but was told (very rudely) there are no managers available. they should have served the 10 people in the que drinks and then said no more. this has been my go to place in lee for the past few years, I am very disappointed.More

Date of visit: January 2024
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Reviewed 20 January 2024 via mobile

Mmmm. So disappointed. The venue is fab but unfortunately the food was not. Frozen mussels despite being told they were fresh - fresh mussels are not mushy! Herb-brined chicken was a little better. Truffle and parmesan chips were the best part of the meal. This...area is crying out for somewhere good to eat - you need to up your game if you want this to be OTW. £117 for two courses and some drinks is pretty steep especially when the quality was poor.More

Date of visit: January 2024
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Reviewed 14 January 2024

Went on a whim for late lunch with a friend. Food was fabulous and the staff very friendly and polite. Best chips we have ever had, but word of warning grown up version of kids sausage and chips had 4 huge tasty sausages. Only managed...3. Will definitely come again the merlot was delish as was the sea breeze mocktail.More

Date of visit: January 2024
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Reviewed 13 January 2024

Just completed the park run and went into a half empty On the Water for a coffee with 4 others.We have been in there many a time without booking. We were asked if we’d booked and replied no. We were told there was no room...so we went elsewhere. Two of our friends stayed outside to help the park run with admin stuff and an hour later the place was still half empty. Never mind eh?More

Date of visit: January 2024
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Reviewed 7 January 2024 via mobile

Went here Sunday 7 January about 16:30 with my little girl 5 years old waited on the queue for 20 minutes,other ppl jumping the queue and got tables without booking,in the end I went to the desk and asked if they have table for two...,the girl behind the bar said do you have booking,she look around and said no we don’t have any space and the restaurant was empty,plus to make the matter worse was because she sat people which came after us and ignored us.More

Date of visit: January 2024
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Reviewed 6 January 2024

Despite having made a booking and attended on time the place was a shambles; only serving brunch (at 2.30) and in any event, we were told the kitchen was closed - despite our booking. No mention was made of the mid afternoon brunch only menu...when we booked a week or so before. Our party included elderly and infirm and it was tricky to access (which we had expected) but not the sheer level of ineptitude once we arrived. We had no option but to leave. Not a good experience.More

Date of visit: December 2023
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Reviewed 29 December 2023 via mobile

£13.50 for a fish finger sandwich! Chips were extra £2. Only 2 fish fingers in the sandwich. Tasty but poor value for money. Was plenty of room for a 3rd fish finger, dare I say it a 4th for that price! Disappointing. Won’t be back

Date of visit: December 2023
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Reviewed 23 December 2023 via mobile

My son treated us to lunch today, it was absolutely delicious. Loved each of the 3 courses we had. Lovely staff who were run off their feet but still really friendly and helpful. Great views of the sea and really cosy. Loved it! Can’t wait...for the next seasons menu so I can go againMore

Date of visit: December 2023
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Reviewed 10 December 2023 via mobile

Question - A table for 22 on a blustery Sunday morning to celebrate a 50th birthday - what could go wrong? Answer - nothing! A fantastic morning - excellent service from friendly staff and orders delivered exactly as our pre-order! Great tasting food including vegetarian...options and zero complaints! Fully recommended!More

Date of visit: December 2023
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Reviewed 5 December 2023 via mobile

As a family group of 20 we were perfectly looked after the minute we arrived. The food was delicious, hot and we all ate together which is no mean feat. The service was so good and everyone had a great time.

Date of visit: December 2023
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Jennifer C
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ON THE WATER, Lee-on-the-Solent - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about On The Water

On The Water is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5