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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Drinks
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meals, features, about
Reviews (573)
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573 results
Traveller rating
221
109
74
62
107
Traveller type
Time of year
LanguageEnglish
Traveller rating
221
109
74
62
107
Show reviews that mention
All reviews rotisserie chicken table service food was lovely fiona slaw
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Reviewed 26 August 2020

We booked a table to help with the “eat out to help out scheme” for a Tuesday night in August, there was no one to meet us at the door on arrival, no hand sanitizer, non of the staff were wearing masks, and they were...More

Date of visit: August 2020
Helpful?1  
342saml, General Manager at Springbrook Warrington, responded to this reviewResponded 30 August 2020

Dear Shell759, thank you for taking the time to review us and thank you for visiting us. I would like to apologise that your visit was not up to the standered we have come to accect from the Springbrook. With reguards to the staff not...More

Reviewed 19 August 2020

We booked for 3 of us to have a meal, the starters were great and the mains very well cooked to our liking, fast and effient service, we were served by chaz, very friendly and effient, he made the experience more enjoyable thank you

Date of visit: August 2020
Helpful?
Springbrook2016, General Manager at Springbrook Warrington, responded to this reviewResponded 21 August 2020

Thank you so much for your review. Charlie is over the moon that you mentioned him by name. We hope that we will be seeing you again soon.

Reviewed 17 August 2020 via mobile

if i had taken the time to read previous reviews i wouldnt have booked here.i didnt feel safe at all not one member of staff wore a mask which for me is a must.people going in were not using sanitiser and no contact forms on...More

Date of visit: August 2020
Helpful?2  
Springbrook2016, General Manager at Springbrook Warrington, responded to this reviewResponded 18 August 2020

Thank you for leaving us a review. I am very sorry to hear that you felt this way. We do have hand staniters stations available at both of our doors entry and exit. This is for customers to use as they please. We also have...More

Reviewed 12 August 2020 via mobile

Haven’t been here for about a year as the food & service had really gone downhill. What a difference a year later! Menu has been scaled down, much simpler. Great service, lovely food, generous portions served piping hot. Couldn’t fault a thing, we will definitely...More

Date of visit: August 2020
Helpful?
Springbrook2016, General Manager at Springbrook Warrington, responded to this reviewResponded 13 August 2020

Thank you so much for your review. We hope that we will see you again soon.

Reviewed 10 August 2020 via mobile

just popped in for a quick lunch and although they seemed to be extremely busy the service and food could not be faulted. Will definitely return.

Date of visit: August 2020
Helpful?
Springbrook2016, General Manager at Springbrook Warrington, responded to this reviewResponded 11 August 2020

Thank you so much for your kind review. We hope that we will be seeing you again soon.

Reviewed 9 August 2020

Booked a table online when we arrived they didn’t have a booking for us. But still accomadated us but without a friendly welcome by the girl on the wait to be seated desk. When asked if we could sit outSide we was told yeah you...More

Date of visit: August 2020
Helpful?
Springbrook2016, General Manager at Springbrook Warrington, responded to this reviewResponded 10 August 2020

Thank you so much for your review. I am extremley dissapointed to hear that you didnt have a great visit with us. I would really appricate it if you could contact us directly on eith springbrook.warrington@marstons.co.uk or give me a call on 01925 269189 and...More

Reviewed 9 August 2020 via mobile

What an absolute pleasure to visit this pub ! The man that served us was an absolute joy a young man dark haired with glasses! Smiling and chatting to us with a great sense of humour! Thankyou so much for your wonderful hospitality!!

Date of visit: August 2020
Helpful?
Springbrook2016, General Manager at Springbrook Warrington, responded to this reviewResponded 10 August 2020

Thankyou so much for your kind review. I have let Charlie know that you have given a shout to him and he so chuffed so thank you. We hope that we will be seeing you again soon.

Reviewed 7 August 2020 via mobile

Me and a friend came here for a spot of lunch before heading out to shop. The entire team, including Nicky, Fiona, Charlie & Ashley, were so amazing supporting supporting the socially distanced restaurant. Even with spaced out tables and more work required by the...More

Date of visit: August 2020
Helpful?
Springbrook2016, General Manager at Springbrook Warrington, responded to this reviewResponded 7 August 2020

Thank you so much for your kind review and for making a shout out the team that were working the day you visited. We hope that we will seeing again really soon. Once again thankyou from the whole team here at the Springbrook

Reviewed 5 August 2020

I visited the Springbrook this afternoon, although very busy there was nothing the staff wouldn’t do for me and my family. We had starters, mains and desserts. The prawn cocktail was fabulous and the steak sublime. The kids portions where just the right size. A...More

Date of visit: August 2020
Helpful?
Springbrook2016, General Manager at Springbrook Warrington, responded to this reviewResponded 6 August 2020

Thank you so much for your review we hope that we will be seeing you really soon. Thanks again from the whole team at the Springbrook

Reviewed 5 August 2020

Came for a meal with family, booked a table prior to arriving. At the door we were asked to complete a track and trace form before we were seated. Table service was excellent and three out the four of us had 1/2 a chicken which...More

Date of visit: August 2020
Helpful?
Springbrook2016, General Manager at Springbrook Warrington, responded to this reviewResponded 6 August 2020

Thank you so much for your review, and thankyou so much for the shout out for Nicola. We look forward to seeing you again soon. Thanks from the whole team at the Springbrook

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Questions & Answers
Ask a question
AnthonyM753
12 December 2017|
Answer
Response from 195ryanm |
No. Comes from generic meat supplier of caged chickens
0
Votes
John B
4 July 2017|
AnswerShow all 2 answers
Response from Carl_saxonman | Reviewed this property |
Maybe because the way it’s going downhill ?
0
Votes
John B
2 May 2017|
Answer
Response from Springbrook2016 | Property representative |
On Sunday's our Rotas are done to ensure that the number of staff who are working, are able to deliver our high standards of service. I am sorry to hear you do not believe this to be the case and will look into this... More
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Frequently Asked Questions about Springbrook Warrington
    How is Springbrook Warrington rated?
    Springbrook Warrington is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 3.5
    • Service: 4
    • Value: 3.5
    • Atmosphere: 3