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Hard Rock Cafe

££ - £££
American, Bar, Canadian
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5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
+1 905-356-7625
Website
Today
11:00 - 00:00
Open now
See all hours
Hours:
Sun - Thu 11:00 - 00:00
Fri - Sat 11:00 - 01:00
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1,892 Reviews from our TripAdvisor Community

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Showing 1,635: English reviews
Level Contributor
47 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

The staff here are super amazing and always in tune with our needs. The food though was really bad. We had nachos and they were cold, tasteless and covered with something that looked like cheese. A friend had wings which I tasted and were also cold and the coating was yucky. Sorry but don't have a better word. The saving... More 

Helpful?
Thank Garry S
London, United Kingdom
Level Contributor
596 reviews
305 restaurant reviews
common_n_restaurant_reviews_1bd8 215 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

I'd never been to Hard Rock before, so with the limited options in the closed season, we went for it! It's every bit as fun as I thought it'd be! The food was good, the service was excellent and the memorabilia was endless! I had a burger and it was quality! Cooked well and didn't fall apart when eating it.... More 

Helpful?
Thank MFC31
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 5 days ago NEW via mobile

Sunday 20th March I visited Hard Rock Cafe with high expectations for my first visit here as a local. Along with me, I brought my friend who travelled from England, who actually was the one who convinced me to go here instead of The Keg. I don't think I have been more disappointed in my life. I felt like no... More 

Helpful?
Thank Sabrina S
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Sabrina S., I wanted to apologize for this experience and was really hoping you could reach out to me about it. My personal email is georgem@niagarafallshotels.com. This situation was not handled well at all and I would like to go over it with you (make it better) and dig into much deeper. Again I sincerely apologize and hope you... More 

Ocala, Florida
Level Contributor
102 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 1 week ago NEW via mobile

This hard rock is centrally located on Falls Ave. hosted and service staff were friendly and helpful. Extensive drink menu, though Mohito tasted somewhat weak, but options for entrées were SEVERELY LIMITED.

Helpful?
Thank KJC93
George M, General Manager at Hard Rock Cafe, responded to this review

Dear KJC93, Thanks for your feedback. I'm glad that the host and service staff took good care of you. We do pour 2ozs of Alcohol in our Mohito's but if you get it in a Souvenir glass it can taste a little more watered down as there is more ice and mix. Are menu will be changing prior to the... More 

Toronto, Canada
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Waiter was absent minded..... messed up a couple times and seemed high! Food was nothing special and disappointed in the options available. Won't go.back

Helpful?
2 Thank Angela3333
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Asngela3333, Thanks for the feedback. I sincerely apologize for this very isolated incident. I was really hoping you could reach out to me as I would like to know who served you. Please contact me at georgem@niagarafallshotels.com Regards, More 

Ontario, Canada
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We went with a toddler and we all enjoyed the food. The waitress and hostess were both very friendly. They brought out our babies food first so he could get started early. It was not cheap though. You are paying approximately $20 an adult for your sandwich/fries. You can spend that at other restaurants and receive some kind of unlimited... More 

Helpful?
Thank tbcjohnston
George M, General Manager at Hard Rock Cafe, responded to this review

Dear tbcjohnston, Thanks for taking the time to review us. I'm glad that the waitress and hostess were both very friendly and that you enjoyed yourselves and the complimentary picture. In regards to the pricing, unfortunately we are in the high rent district of Niagara Falls but competitively priced within our market. I do hope you have a chance to... More 

Brampton, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

The Hard Rock Cafe was a great time. We had the best waiter ever !! He was friendly, outgoing and all around a great person. The drinks were super tasty and the food was delicious. A definite return trip will be planned for another dinner at this amazing restaurant.

Helpful?
Thank margret343
George M, General Manager at Hard Rock Cafe, responded to this review

Dear margret343, Thanks so much for your 5 star rating. I'm thrilled that your server rocked it for you and that the drinks and food were delicious. Happy St. Patrick's Day! More 

Kitchener, Canada
Level Contributor
166 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Took our two grandkids for dinner and they were thrilled theirs came out in plastic guitar plates...but my grandson's hamburger was stone cold (obviously pre-cooked and warmed up). In saying that, the rest of our food was very good...just the kids menu seemed a bit weak...

Helpful?
Thank Jane3722
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Jane3722, Thanks so much for the 4 star rating. I'm glad that your grand kids loved the plastic guitar plates, they are a big hit. I apologize for the gold burger and can assure you that we never pre-cook them. It sounds like it sat up in an area that did not have a heat lamp prior to making... More 

Dearborn Heights, Michigan
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 1 week ago

We had lunch at the Hard Rock Cafe and the steaks were delicious.My grand daughter had chicken tenders & fries those were yummy too ;) Our waitress was awesome & she made my granddaughter a little bloody mary lol it was so cute.The drinks were delicious & so was the desserts (applecrunch w/icecream) We were in Niagara Falls celebrating my... More 

Helpful?
Thank mynetamynetamyneta
George M, General Manager at Hard Rock Cafe, responded to this review

Dear mynetamynetamyneta, I am thrilled that we rocked it for your "babies". We aim to please and it looks like we did that for your family. Please drop in again and visit us the next time your in the Falls. Rock on! More 

Calgary, Canada
Level Contributor
167 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 1 week ago

I've been here twice, on the way back from Cincinnati Bengals games and I have never had a bad experience. Servers have been quick and attentive and there hasn't been a wait time ever, surprisingly. Food has always been top notch, typical, North American, Hard Rock Cafe food. My fiancée has had a sandwich and... something else, while I've had... More 

Helpful?
Thank Christian G
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Christian G., Thanks so much for your vote of confidence. I'm happy that we rocked it for you for both of your visits. We hope to see you in here again in the near future. Rock on! More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$10 - US$30
Cuisine
American, Bar, Canadian
Meals
Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Takeout, Reservations
Good for
Special Occasion Dining, Kids, Groups, Child-friendly, Bar Scene
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: +1 905-356-7625
Description
Situated on the 20 acre Falls Avenue Resort between the Sheraton on the Falls and Casino Niagara, Hard Rock Cafe is one of the most popular dining choices on the resort thanks to its dynamic tex-mex inspired menu and rock n' roll atmosphere. The restaurant features dining sections inspired by the Beatles and Elvis that complement the 80-foot Guitar Bar. Hard Rock Café Niagara Falls also offers a street level boutique, featuring collectables and souvenirs including signature t-shirts, pins, and special merchandise collections designed by popular music artists.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
1 question
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?