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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere
About
Canadian contemporary cuisine The National Arts Centre's 1 Elgin Restaurant is proud to showcase the fresh flavours and ingredients of Canada, and feature chefs from across the country. Focusing on local, seasonal ingredients, the 1 Elgin menu is a culinary experience that indulges the senses. Whether you're joining us for a sumptuous meal during a corporate lunch, dinner before the show, or simply for a sip of port and chocolate after an evening performance, the 1 Elgin menu has an offering to heighten every dining experience.
PRICE RANGE
£8 - £24
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
CUISINES
Canadian, Contemporary
FEATURES
Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Seating, Parking Available, Accepts Credit Cards, Table Service
Reviews (670)
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Traveller rating
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87
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48
28
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Reviewed today

We dined there last week as an office lunch get together and it was perfect. There were 12 of us and everyone loved their food. The service was professional and prompt. The menu has something for everyone. We had 2 courses and we were able...to make it to our afternoon meeting on time.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded today

This is wonderful to hear! We're so pleased your group enjoyed their meal with us and we hope to serve you again in the future. :-)

Reviewed 2 days ago

This dinner was amazing. Yvan took care of us and made our engagement dinner special. It shows how the team cares about each and every customer. Glad we came here!

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded today

Amazing! Congratulations and thank you for taking the time to share your experience! Your comments have already been shared with the team. :-)

Reviewed 5 days ago

Great food, excellent service. Yvan served our table and he did a great job, very friendly and professional. Would def recommend!

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 3 days ago

We're so pleased to hear you enjoyed yourselves! Thank you for your visit and for taking the time to leave a review. We really appreciate it! :-)

Reviewed 1 week ago

1 Elgin is one of my favourite restaurants in Ottawa, whether I'm attending a performance at the National Arts Centre or not. On this occasion, I was and I made my dinner reservation 2 hours ahead of curtain time, as the NAC recommends. The decor...is contemporary and very pleasant. The menu was varied and original. We ordered the chicken spatzle with red cabbage and it was delicious. The dessert menu was also varied and ours were excellent, as were the wines. Our server was knowledgeable, pleasant and attentive without being intrusive. We had ample time after our dinner to get you our seats. A most enjoyable meal.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 5 days ago

Wonderful! We're so pleased to hear you enjoyed your recent visit and the restaurant in general. Thank you for taking the time to leave a review of your experience with us, and we look forward to serving you again in the future! :-)

Reviewed 1 week ago via mobile

This was our first visit and let me tell you!!! The food, the drinks, the wine and the service were top notch! The crudo appetizer and steak tartar were excellent, the unexpected flavor pairings and beautifully plated elements made for a great event. The staff...was helpful and knowledgeable. This truly is a hidden gem in the heart of the city.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 5 days ago

Thank you so much! Hidden gem is a great way of putting it! :-)

Reviewed 1 week ago via mobile

We arrived early and were greeted by a cheerful hostess and sat quickly. Our meals came quickly and paired well with the wine. High quality ingredients in the gnocchi and chicken schnitzel made the dishes outstanding. The restaurant is in the lower level of the...National Arts Center and did take a minute or two to find.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 5 days ago

We're so pleased you enjoyed your experience once you found us! ;-) Thank you for taking the time to leave us a review!

Reviewed 2 weeks ago

We changed our reservation a few times, have some mobility issues, and they still managed to accommodate 7 of us before a performance. Service was lovely, dinner was beautifully presented and delicious, and the portions were generous. What an elegant gem in the centre of...Ottawa. We will definitely be back.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 2 weeks ago

This is wonderful to hear! Thank you for taking the time to leave a review and we look forward to serving you again! :-)

Reviewed 2 weeks ago

Yvan was a really great server and gave us an amazing experience! The food was amazing! And our server was very informational and knew the menu very well!

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 2 weeks ago

Wonderful! We're so happy you enjoyed your date night! Thank you so much for taking the time to leave a review! :-)

Reviewed 9 March 2024

Excellent food beautifully presented. Server Gregoire was exceptional. We were there as performers and they seated us early so we could have a relaxing meal and still make our call time. Since the menu was new, the chef even came out to ask us what...we thought of the food.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 4 weeks ago

Wonderful! It's great to hear that you got a chance to enjoy a nice meal before your performance! :-)

Reviewed 7 March 2024

Romantic setting, great service, and absolutely delicious food. Yvan was our server, and he was funny, and made great recommendations.

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 4 weeks ago

We're so pleased to hear you enjoyed yourselves! Thank you so much for sharing! :-)

Reviewed 3 March 2024

The meal was both spectacular and generous. We were anticipating great presentation and fine dinning but we were surprised how generous the portions were. The ambiance was equally as impressive and our server Rhiannon was both informative and attentive and made the experience even better....We were attending a showing of Frozen and with parking at the NAC and this restaurant, it made for the perfect evening to celebrate both our wedding anniversary and my sister’s birthday. The restaurant was well beyond our expectations and I would highly recommend it.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 4 March 2024

Amazing! We're proud to have contributed to a fun night of celebration!! Thank you for taking the time to leave a review!! :-)

Reviewed 28 February 2024

1 Elgin is always the perfect beginning to an evening at the theatre. Rhiannon was a great server and was so knowledgeable about the menu items. I had the smoked chicken chowder and the winter salad-light offerings but very filling. My companion had the Caesar...Salad and the charcuterie plate with cheese. It was very unique with lots of variety. We always enjoy our time there and we will be back.More

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 4 March 2024

Wonderful! Thank you for sharing your experience and we look forward to serving you again! :-)

Reviewed 14 February 2024

The staff was exceptional and the meal was delicious. I had a vegetarian meal that was something I’ve never had before and it was fulfilling and tasty. We really enjoyed our severe and our water glasses were always filled

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 19 February 2024

Wonderful to hear! Thank you so much for taking the time to share your experience! :-)

Reviewed 14 February 2024

We have dined at Le Cafe/One Elgin many times, typically before every show we attend. The food was great as usual and the ambiance energetic. We were there to see a show on Dec 28, but the show was canceled at the last minute- we...were in the middle of dinner. This wasn't an issue, but it came time to get a little more coffee, the server was nowhere to be found. Once she dropped off dessert, it was like that was the end of service. Since the show was cancelled, we thought we might have some more coffee and an additional dessert, but our server was completely AWOL. We waited and waited and waited Finally we gave up on the coffee and I flagged down a busperson and was able to get the check. This kind of ruined what was a pleasant meal, regardless of the show's cancelation. I have noticed that since covid, the restaurant has lost much of its experienced and I would say, much more polished wait staff and I suspect the restaurant has been hiring from chain restaurants, where the level of service can sometimes be described generously as 'functional'. It is too bad, since the new interior at One Elgin s very nice, but the level of service doesn't always match.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 19 February 2024

We're sorry to hear you had a bad experience with service on your latest visit to the restaurant, and thank you for sharing your experience. Your comments have already been shared with restaurant management so the issue can be addressed. We hope to see you...More

Reviewed 24 January 2024

Hadn't been to 1 Elgin resto for several years due to the pandemic. Wow were we impressed! They have added a cool bar in the center of the room and some high end curved banquettes along the west wall that make an incredible difference to...the look and feel of the place. Food was also fantastic. Haitian Chef Paul Toussaint gave the Steak Tartare a hit of heat which was perfect. The mushroom pasta was perfectly cooked and had a very nice flavour to it. Lots of big chunks of Shitake and King oyster mushrooms. We ate at the bar and Jose was really nice to chat with ( not to mention made a perfect martini) We WILL be back!More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Berthelot, Marketing at 1 Elgin, responded to this reviewResponded 26 January 2024

This is wonderful to hear! We're so pleased you enjoyed you evening with us!! We can't wait to serve you again! :-)

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Questions & Answers
Ask a question
GrandTour28743986359
19 August 2020|
Answer
Response from Julie B | Property representative |
Hi and thanks for your question. No, 1 Elgin doesn't validate parking. You can find all of our parking info under 'parking' on the NAC website. Have a great day!
0
Votes
Alexandra E
2 October 2019|
AnswerShow all 3 answers
Response from Julie B | Property representative |
Good Day, yes no problem if you'd like to come in jeans! ;-)
0
Votes
34nancy
16 April 2016|
Answer
Response from 45traveller | Reviewed this property |
Hi it's right in the same building
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1 ELGIN, Ottawa - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about 1 Elgin

Yes, 1 Elgin is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

1 Elgin is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4