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Five Guys

££ - £££
Fast food, Canadian
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1181 Greenbank Rd, Ottawa, Ontario K2J 5V9, Canada
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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

I have eaten at a the Five Guys in the east end on Innes Rd where the Walmart is. I think it is called the Train Station. In any case, this one is better in my opinion however, I do not frequent burger places often. That being said, when I do grave a burger and fries this is the place... More 

Helpful?
Thank Deborah L
Ottawa, Ontario Canada
Level Contributor
86 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 14 March 2017

Noisy, cold, uncomfortable space. If you like to line up to pick food out of a cafeteria like atmosphere, go to Five Guys. Otherwise, there are many nearby restaurants where you can sit comfortably and have good service.

Helpful?
Thank pinky14
Dartmouth, Canada
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 December 2016

Awesome place for Burgers and Home Cut Fries. Staff are extremely friendly at this place and food is prepared in front of you... so can you say fresh... added bonus is the unlimited amount of fresh peanuts to sample while you wait . Endless list of condiments available for your Burgers. Highly recommended if you are in Ottawa.

Helpful?
Thank Ken P
Ontario
Level Contributor
20 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 1 July 2016

Very good hamburgers but quite expensive ... worth a try . The fries are very good and servings are huge.

Helpful?
Thank Ottawa09
Ontario, Canada
Level Contributor
45 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 29 February 2016

I always enjoy Five Guys but the value isn't as good as some other burger options! Combos would be nice to see.

Helpful?
Thank Lianne S
Ottawa, Canada
Level Contributor
116 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 291 helpful votes
Reviewed 25 February 2016

Our experiences with Five Guys portrayed a dishonest organization with even less concern for safe food practices and patrons wellbeing. We purchased a three burger meal at a cost of just over $50.00 – upon biting into the burgers at home we found all three burgers were red raw inside. We promptly disposed of the burgers not wishing to risk... More 

Helpful?
2 Thank andy.karla
Ontario
Level Contributor
89 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 135 helpful votes
Reviewed 7 January 2016

Awesome burgers and Coney style fries. Always fresh and tasty, made to your specifications. Fries are melt-in-your-mouth soft, not cut-up-your-mouth crunchy. Yum!!

Helpful?
Thank theartisans
Ottawa, Canada
Level Contributor
48 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 15 September 2015

Restaurant is appearing as a dingy atmosphere mostly due to a cement floor and old , small tables and chairs. There should be a partition between the kitchen area and the eating area as kitchen noise and staff yelling food orders, one guy at the till taking orders and three guys preparing them, is annoying. The music is played loud... More 

Helpful?
Thank rapidwrambler
Ottawa, Canada
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 19 August 2015

Great home made burgers. Not one patty but two and tasty too. Tons of great toppings and the fries are fresh cut. You know it's gonna be good when you order and they grab a fresh piece of hamburger meat (instead of frozen or premade). Unlimited soft drinks. The place is clean and organized, the staff is helpful, courteous and... More 

Helpful?
Thank OttawaRon045
Hertfordshire
Level Contributor
87 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 172 helpful votes
Reviewed 20 December 2014

We previously ate at Five Guys in Greenbank Road because of the rave reviews about their Burgers, and have to say we were impressed, although it is a bit basic and loud, the food was really good. We returned this week on the way home from a shopping expedition, and it wasn't too busy, but the food was just disgusting.... More 

Helpful?
1 Thank RichardDixon

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Fast food, Canadian
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating
Location and Contact Information
  • Address: 1181 Greenbank Rd, Ottawa, Ontario K2J 5V9, Canada
  • Location: Canada  >  Ontario  >  Ottawa

Questions & Answers

Questions? Get answers from Five Guys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?