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The Works

#31 of 2,200 Restaurants in Ottawa
Certificate of Excellence
££ - £££
Westboro Village
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326 Richmond Rd, Ottawa, Ontario K1Z 6X6, Canada
+1 613-564-0406
Website
Today
11:00 - 23:00
Open now
See all hours
Hours:
Sun - Wed 11:00 - 22:00
Thu - Sat 11:00 - 23:00
More Info
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845 Reviews from our TripAdvisor Community

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Showing 824: English reviews
Level Contributor
38 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

Quite amazing selection of toppings and dressings on any burger style; service is slow and the place is often noisy. At the (high) price, a worthwhile occasional experience.

Helpful?
Thank Gary K
Ottawa
Level Contributor
34 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 6 days ago NEW

Got in ahead of the line up on a busy Friday night. Had the three ring binder( includes 3 awesome onion rings) Try to get to the Works at least once this summer-- it's a burger paradise and the service is super! Only downside is the music is cranked -- servers/ manager please take it down a notch-- i want... More 

Helpful?
Thank sunandsun
Level Contributor
13 reviews
5 restaurant reviews
Reviewed 1 week ago

Although my husband likes this place I am a little on the fence. First off the bat, the tower of rings that they push you to start with is huge, but the quality of the Rings is quite poor. Rather that having huge onions rings fried in batter stacked up, try making the rings smaller thus more palatable. The burgers... More 

Helpful?
Thank Пшлнхй К
Istanbul, Turkey
Level Contributor
28 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Very good different kind of hamburgers, beers and nice ambiance. You have forget the money and be happy. You have to order onion rings. I aways like go this place, when I visit Ottawa.

Helpful?
Thank Can63
Pitt Meadows, Canada
Level Contributor
103 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 1 week ago

The works is a design your own burger joint and it is really good. Excellent selections and different and unique. A little crowded so a bigger space would be nice. But it was good.

Helpful?
Thank lyone1955
Barrie, Ontario, Canada
Level Contributor
37 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

Great quick and efficient service, the only regret i have is not dressing up the Burger before heading back to my hotel. Fries are fresh and the choices are terrific. My daughter had the KD Vegetarian Burger and loved it, i had the Pizza traditional burger.

Helpful?
Thank Sean M
Frankfurt, Germany
Level Contributor
153 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago via mobile

I have to admit that usually Burgers are not my favorite as I always faced a kind of strange feeling in my stomach after eating a burger, don't know why. But here I was so much happy with that one. First I was amazed by the unbelievable selection of burgers and combination options. Then I chose one of the "Canadian... More 

Helpful?
Thank JUW65
Ottawa, Canada
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

The Works are spread all over Ottawa. This one, in Westboro, is a bit of a parking challenge, and can be a bit cramped - don't plan on having super private conversations! But the service is reliable, if sometimes it's hard to flag down a waitress. The aesthetic is fun, from drinking out of measuring cups, to enjoying the stream... More 

Helpful?
Thank MattYOW
Ottawa, Canada
Level Contributor
12 reviews
6 restaurant reviews
Reviewed 2 weeks ago via mobile

Great selection of burgers have lots of choice of meats and buns. Toppings will please everyone taste.

Helpful?
Thank Nicolas M
ottawa
Level Contributor
60 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago via mobile

Have a hamburger the way you want it---- but be prepared for delays and an overpriced burger. Then wonder whether the wait was worth it.

Helpful?
Thank daviddD3505IR

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar, Canadian, Gluten Free Options, Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Wheelchair Accessible
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 326 Richmond Rd, Ottawa, Ontario K1Z 6X6, Canada
  • Location: Canada  >  Ontario  >  Ottawa>  > Westboro Village
  • Neighbourhood: Westboro Village
  • Phone Number: +1 613-564-0406

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Works and other visitors
1 question
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Questions? Get answers from The Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?