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Hana Japanese Restaurant

Certificate of Excellence
££ - £££
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1381 London Road, Sarnia, Ontario, Canada
+1 519-336-8188
11:00 - 22:00
Open now
All hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 22:30
More Info
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128 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 125: English reviews
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Several of us came to Sarnia to eat at a particular restaurant which happened to be closed that day. We were helpfully directed to Hana, and enjoyed ourselves greatly, once we figured out how the menu works! See below.

Thank Ellen T
Aylmer, Canada
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

to start, we waited to be seated for at least 30 minutes when there were a lot of empty tables. they were slow to take our order and then they kept mixing up orders between us and the tables around us. On the bright side it gave us a good excuse to talk to the people around us to exchange... More 

Thank the_Chilcotts8251
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The food is so good here! Very clean. It's is all you can eat. You order off a menu and they bring it out freshly made. My favourites at the crab puff and avocado seaweed pizza. Yummy.

Thank Felicity B
1 review
2 of 5 bubbles Reviewed 4 weeks ago via mobile

I've eaten at Hana quite a few times. In the beginning the food was always delicious and fresh and the service was always quick. However lately, Hana has taken a turn for the worse. Firstly, the service lately has been subpar. Sometimes waiting up to 30 minutes after being seated to finally put in an order, the employees seem very... More 

Thank Nathan P
Level Contributor
3 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 4 weeks ago via mobile

The food was okay but sometimes it wasn't very original japanese I had the feeling. The service was quick and it is an all you can eat restaurant. The price is okay but a bit too expensive for what you get in my opinion. Over all its a good sushi place but I definetly went to better ones before.

Thank Julian L
Dundas, Canada
Level Contributor
25 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 September 2016 via mobile

Had drinks and dinner with friends/colleagues.. food was awesome servers were great, not cheap if you're on a budget but also not unreasonable. Great place

Thank TheLankyTraveller
Parksville, Canada
Level Contributor
75 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 22 August 2016

Although our waiter was friendly and quick with our drinks and food the food was regretfully quite average. I realize that the place was quite full but that should only effect the speed of the food to the tables (which it didn't) not the food quality. We had heard great things about this restaurant in the past but it did... More 

Thank StageStruck56
Sarnia, Canada
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 20 August 2016

It kinda breaks my heart to write this review . As I use to love Hana. But I think tonights dining experience was the last hurrah for Hana. Never have i ever experienced the worst kind of disorganization at a restaurant in my life .And I actually are kinda pissed about it it wasn't even busy so their really isn't... More 

Thank Mega08
Wallaceburg, Canada
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 11 August 2016

I have been to Hana twice now and have been super impressed both times. The variety of food that is available to choose from is mind blowing. I have been able to slowly experiment with sushi, while I know there are several other items on the menu that I would like. The quality of the food had been outstanding. I... More 

Sarnia, Ontario, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 August 2016 via mobile

I was there July 30th with my husband for supper..we had just started to eat when I found hair in my food and of course my supper was ruined. I called waiter over and showed him and he went to talk to his manager. He said sorry and that they take this very serious, we didn't eat anymore and we... More 

Thank Julie S

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Japanese, Sushi, Asian
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: 1381 London Road, Sarnia, Ontario, Canada
  • Location: Canada  >  Ontario  >  Sarnia
  • Phone Number: +1 519-336-8188
My wife and I had lunch here yesterday (August 9, 2011). The restaurant opened on July 29th at the old Pepper Jack’s / Kelsey’s location.
We enjoyed our meal. The cost, excluding trip, was $32.95 for the two of us. Japanese restaurants seem to be a little on the pricey side so this amount was not unexpected.
On this particular day they were having problems with their credit/debit card system, and it was a “cash-only” operation. Patrons were directed to a cash machine at a nearby bank in the same plaza.
The lunch clientele seemed mostly drawn from the casually dressed vacation crowd on this day.
The restaurant advertises itself as “all you can eat”, but it is not buffet style. When we sat down we had to fill out an order form using the menu as a guide and the dishes were then brought to our table. That arrangement might be a problem to diners unfamiliar with Japanese food. How do you know what to try without seeing what was on offer? We filled out our order form, trying to judge how much food to ask for. We eventually placed a second order – just for dessert and there was no delay in having the additional food delivered. But with this kind of ordering system the waitress will likely make 5 to 10 trips to your table. When they get busy, I wonder if there will be delays? We experienced none however.
Everything we ordered was very fresh and tasty and we enjoyed each and every dish.
I guess here in the West we expect our waitresses to have a smile on their faces and generally give the impression that they enjoy their work and appreciate us being there. At Hanas, the waitresses seem to be mostly Chinese girls, and they show very little personality with the customers. To be fair, one or two did respond with a smile to other diner’s friendly remarks, but our waitress was blank-faced throughout. That needs improving.
The décor is really nice and the washrooms are spacious and high class.
I hope this restaurant is a success here in Sarnia and we will have another permanent outlet for Japanese food. They just need to get the waitresses to learn how to smile as they deliver really tasty food.

Questions & Answers

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?