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Swiss Chalet

££ - £££American,
879 Fort William Rd, Thunder Bay, Ontario P7B 0A9, Canada
+1 807-622-6374
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  • Excellent18%
  • Very good22%
  • Average28%
  • Poor18%
  • Terrible14%
Travellers talk about
“ribs” (9 reviews)
“stir fry” (2 reviews)
Open Now
11:00 - 21:30All hours
American, Canadian
££ - £££
879 Fort William Rd, Thunder Bay, Ontario P7B 0A9, Canada
All Details
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Reviews (71)
Traveller rating
Traveller type
Time of year

1 - 10 of 69 reviews

Reviewed 3 weeks ago

We love to go to Swiss Chalet, the food is always hot, they are quick to serve you and the food is great. Pleasant staff

Thank Jackie H
Reviewed 3 weeks ago

After a poor experience dining in the local restaurant, the general manager, Matthew, did everything possible to make sure his customer's issues were taken care of. Very friendly and professional.

Thank Marko7767
Reviewed 2 June 2017

the service was fast but you didn't feel you had to hurry through your meal the food was tasty, hot, well seasoned and very good

Thank Northernont2003
Reviewed 31 May 2017 via mobile

Attended this location a secondary choice. The wait for initial service was extremely long and the wait for the food was even longer...almost 1 hour. When the food arrived the "new" roast beef had more fat than actual beef. My wife tried the new crispy...More

Thank mightysergei
Reviewed 22 January 2017

I really liked using the App on my phone. Easy and all the images make it quick to find what you want. HOWEVER, I arrived 5 minutes before the pickup time I sent and yet my order wasn't ready until 10 minutes after the set...More

Thank Robert M
Reviewed 10 January 2017

Good food but very slow compared to other Swiss Chalets that we have visited. Restaurant was fairly busy on a Friday evening but still a one hour wait after ordering is not what one expects or wants when going to this type of restaurant. We...More

Thank Michael J
Reviewed 23 November 2016

Called the 1-800 number to order my chicken club wrap with fries - was told a delivery time - when the time was up I called to see if food was on its way - I was told should be here in few minutes -...More

Thank George S
Reviewed 2 November 2016

We are not regular customers at the Thunder Bay or any other Swiss Chalet, so I suppose the contrast in food quality registers more when you visit after a long period of time. There are a number of new items on the menu, especially since...More

1  Thank mannycanuck
Reviewed 15 October 2016

Came to town from Ottawa for a work project ,went for dinner either thr 12th or 13th of Oct.very friendly stuff,but to our surprise the waitress announce that the had run out of chicken!!!we decided to order the rotisserie beef ,which turn out to be...More

Thank Juan F
Reviewed 9 October 2016

The food was so, so. Nothing too exciting. It was not as hot as we would have liked it and let the server know. She had it warmed but not hot!

Thank mrstravellinglady
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Nearby Attractions
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.84 miles away
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.66 miles away
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Restaurant Details

Rating summary
  • Food
  • Value
American, Canadian
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Child-friendly
Open Hours
11:00 - 21:30
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
Location and Contact Information
  • Address: 879 Fort William Rd, Thunder Bay, Ontario P7B 0A9, Canada
  • Location: Canada  >  Ontario  >  Thunder Bay
  • Phone Number: +1 807-622-6374
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