We love to go to Swiss Chalet, the food is always hot, they are quick to serve you and the food is great. Pleasant staff
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After a poor experience dining in the local restaurant, the general manager, Matthew, did everything possible to make sure his customer's issues were taken care of. Very friendly and professional.
the service was fast but you didn't feel you had to hurry through your meal the food was tasty, hot, well seasoned and very good
Attended this location a secondary choice. The wait for initial service was extremely long and the wait for the food was even longer...almost 1 hour. When the food arrived the "new" roast beef had more fat than actual beef. My wife tried the new crispy...More
I really liked using the App on my phone. Easy and all the images make it quick to find what you want. HOWEVER, I arrived 5 minutes before the pickup time I sent and yet my order wasn't ready until 10 minutes after the set...More
Good food but very slow compared to other Swiss Chalets that we have visited. Restaurant was fairly busy on a Friday evening but still a one hour wait after ordering is not what one expects or wants when going to this type of restaurant. We...More
Called the 1-800 number to order my chicken club wrap with fries - was told a delivery time - when the time was up I called to see if food was on its way - I was told should be here in few minutes -...More
We are not regular customers at the Thunder Bay or any other Swiss Chalet, so I suppose the contrast in food quality registers more when you visit after a long period of time. There are a number of new items on the menu, especially since...More
Came to town from Ottawa for a work project ,went for dinner either thr 12th or 13th of Oct.very friendly stuff,but to our surprise the waitress announce that the had run out of chicken!!!we decided to order the rotisserie beef ,which turn out to be...More
The food was so, so. Nothing too exciting. It was not as hot as we would have liked it and let the server know. She had it warmed but not hot!