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Duke of Richmond

#1,209 of 6,945 Restaurants in Toronto}
££ - £££, British,
20 Queen St W, Toronto, Ontario M5H 3R3, Canada
+1 416-340-7887
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Neighbourhoods
Neighbourhoods
Overview
  • Excellent20%
  • Very good53%
  • Average22%
  • Poor1%
  • Terrible4%
Travellers talk about
“fish and chips” (14 reviews)
“eaton centre” (10 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Canadian
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
20 Queen St W, Toronto, Ontario M5H 3R3, Canada
All Details
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Reviews (87)
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1 - 10 of 84 reviews

A TripAdvisor Member
208
Reviewed 4 days ago via mobile

I came here for a quick lunch and it was so crowded that the food took a while but it was a fun experience. I ordered the chicken quesadilla which was good and clearly freshly made (not frozen). It's clearly a popular spot for business...More

Thank A TripAdvisor Member
Emily S, Guest Relations Manager at Duke of Richmond, responded to this reviewResponded 2 days ago

Thank you for taking the time to write a review of the Duke of Richmond. We apologize for the long wait time on the food but are glad you found your time with us enjoyable and fun. We hope to see you again soon! Cheers,...More

Reviewed 5 days ago

Went here for dinner before the theater. Was within walking distance of theater. Found the restaurant through the theater website. Both of us had the Shepard's Pie, which was very good. Also had the Deep Fried Mars Bar and the Sticky Toffee Pudding for desert....More

Thank trackman1011
Emily S, Guest Relations Manager at Duke of Richmond, responded to this reviewResponded 4 days ago

Hi Trackman1011, Thank you for taking the time to write a review about the Duke of Richmond. We are glad you enjoyed your time with us. We hope to see you again soon! Cheers, Emily S. Marketing Manager

Reviewed 6 days ago

The turkey club with fries is excellent and big enough to share if you want a light lunch. Great location just around the corner from the Eatons Ctr.More

Thank CathP027
Emily S, Guest Relations Manager at Duke of Richmond, responded to this reviewResponded 4 days ago

Hi CathP027, Thank you for taking the time to write a review about the Duke of Richmond. The turkey club is one of my favorite lunch items! We also offer a half club and soup option if you are looking for a light lunch. I...More

Reviewed 3 weeks ago via mobile

Went here on our first night in Toronto as it was close to our hotel. Service was slow and food very average. It was adequate for a quick bite to eat but I wouldn't recommend it and I definitely wouldn't go back.

Thank CorsetQueen
Reviewed 19 August 2017

The location is superb, and, unfortunately this is the only positive feedback I can give this pub. The place looks dingy, very dark and worn out. The service is probably the slowest we have had in Toronto. The food was very disappointing; I had to...More

Thank Antonia S
Emily S, Public Relations Manager at Duke of Richmond, responded to this reviewResponded 21 August 2017

Hi Antonia, Thank you for taking the time to write a review about the Duke of Richmond. I am sorry you had such a poor experience. We strive to be the premium pub experience and clearly have missed that mark. We are taking your remarks...More

Reviewed 10 August 2017 via mobile

Starter, chickenrolls, were delicious! Friendly service. Construction works at the other side of the street made quite some noise and obstructed the view. However, that is expected to be finished in September. Nice but narrow patio.More

Thank PaoloBdt
Emily S, Public Relations Manager at Duke of Richmond, responded to this reviewResponded 14 August 2017

Hi PaoloBdt, Thank you for taking the time to write a review for the Duke of Richmond. We are glad you enjoyed your time at the pub. We agree, the noise of construction is not the most pleasant, but we are looking forward to the...More

Reviewed 7 August 2017 via mobile

I stopped here for an hour or so while my wife was shopping in the hustle and bustle of the Eaton's Centre. It's a nice British Pub with a pretty good selection of draught beers. I didn't order food. In the early afternoon it was...More

Thank Jim L
Emily S, Public Relations Manager at Duke of Richmond, responded to this reviewResponded 9 August 2017

Hi Jim, Thank you for taking the time to review the Duke of Richmond. We are glad we offered you an escape from the busy world that surrounds us. Cheers! Emily S. Marketing Manager

Reviewed 29 July 2017 via mobile

If you are sitting in the terrace, be aware, because waitress disappears inside de bar for hours, and the only way of call her/him it's to get up and go inside. Although I had a pleasant time here. Good guacamole, good nachos, and great beer.More

Thank Catarina V
Emily S, Public Relations Manager at Duke of Richmond, responded to this reviewResponded 31 July 2017

Hi Catarina, Thank you for taking the time to write a review about the Duke of Richmond. We are glad you enjoyed the patio, food, and drinks. I am sorry that the service was slacking. We will work on ensuring that our patio service is...More

Reviewed 14 July 2017

This time when I ate in the Duke of Richmond the place was a lot less busy than previously which is a good thing. The pub was lively all the same. The service was very good. The food was well prepared and tasty. The beer...More

Thank N8241BIdanielk
Emily S, Public Relations Manager at Duke of Richmond, responded to this reviewResponded 17 July 2017

Hi N8241BIdanielk, Thank you for taking the time to review the Duke of Richmond. We are glad you were happy with your experience and we hope to see you again soon! Cheers, Emily S. Marketing Manager

Reviewed 5 July 2017 via mobile

I'm pretty sure this is the only negative review I've ever written for any business in Toronto - a city I just love to visit. A friend and I stopped in for a couple of cocktails on the patio, during the Canada Day festivities. The...More

Thank nmerci
Cynthia S, Owner at Duke of Richmond, responded to this reviewResponded 10 July 2017

Thank you nmerci for writing. We are terribly sorry. I have spoken to our managers and they have spoken to Mary. Everyone feels badly. They were trying to manage through a busy day and obviously failed. Would you consider returning as our guest? Sincerely, Cindy...More

Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Nearby Restaurants
Richmond Station
1,633 reviews
.10 miles away
Sunset Grill
622 reviews
.10 miles away
Eggspectation
500 reviews
.08 miles away
Bannock
441 reviews
.01 miles away
Nearby Attractions
Ed Mirvish Theatre
779 reviews
.21 miles away
CF Toronto Eaton Centre
2,418 reviews
.08 miles away
Nathan Phillips Square
683 reviews
.12 miles away
New City Hall
401 reviews
.12 miles away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Pub, Canadian
Meals
Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Reservations
Good for
Bar Scene
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 00:00
Friday
11:00 - 00:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 20 Queen St W, Toronto, Ontario M5H 3R3, Canada
  • Location: Canada  >  Ontario  >  Toronto>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 416-340-7887
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