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2
Thu, 5/30
20:00
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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£6 - £20
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (688)
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687 results
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LanguageEnglish
Traveller rating
407
100
79
39
62
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All reviews ribs salad bar salad cart lovely meal lovely service quick service be visiting again ella keke steph waitress mio travelodge
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Reviewed 3 days ago via mobile

It was a bad experience here yesterday. There seemed to be chaos in the whole restaurant - there was no order and all the staff seemed overwhelmed. We were served by Steph - who upon reading the rest of the reviews here, seemed to be...having an off day. We waited 20 minutes to order. Starters came fairly quick but we waited in excess of 60 mins for the mains. No fault of the kitchen - we saw all our food sitting on the pass for the best part of 30 mins. All the staff walking past seemed to ignore all the food on the pass. At one point it was becoming overcrowded with food and there was no more space for other food to be served. Another member of staff who was dealing with another area of the restaurant finally decided to serve us our food. The table behind us suffered a similar fate of having their food left on the pass. Because of the heat lamps to keep the food warm where the food was sitting for 30 min, our food was cooked twice. Hard and unappetising. I feel there is no sense of leadership here. Whoever was managing this shift needs some sort of re-training. No apology for abysmal service and the gall to ask for a 5* review to be entered into some sort of prize draw. Will not be returning.More

Date of visit: May 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 2 days ago

Terrys8678, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

Reviewed 4 days ago

Steph was really amazing! Brilliant service even though the restaurant was very busy, our food came efficiently and got regular check ups to see if we needed anything. I would recommend for all.

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 2 days ago

Thank you for taking the time to let us know how we did. We hope you have a great day!

Reviewed 6 days ago

Steph was amazing and the service was perfect, highly recommend Mandeville Arms Northolt staff are friendly welcoming and we will definitely be back very soon! Thankyou

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 3 days ago

Jyoti G, reviews like this give us motivation and help us ensure we provide high-quality care.

Reviewed 6 days ago

This is a great place to grab a bite to eat and have a drink. Plenty of seating available and a nice salad bar. Steph was great with her service.

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 3 days ago

V V, we are so pleased you enjoyed your visit to The Mandeville Arms!

Reviewed 1 week ago

Steph was amazing and the service was perfect, highly recommend and we will definitely be back very soon! Thankyou very much

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 1 week ago

Laurence R, we're happy to hear you had such a positive experience with our team!

Reviewed 2 weeks ago

Amazing food and staff , staff was very friendly as well as funny I would come back again definitely would be recommended

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 2 weeks ago

Adam J, thank you for the high star rating!

Reviewed 4 weeks ago

Great service. Food was fabulous. scarlet was very attentive and helped with putting candles into a cake for a celebration. Thank you for a lovely evening.

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 4 weeks ago

P S, reviews like this give us motivation and help us ensure we provide high-quality care.

Reviewed 4 weeks ago

The food was amazing, Scarlet the waitress was very kind, and we had a very good time. We had Pepsi with lots of ice l (I had the most ice). - Lily

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 4 weeks ago

David M, thank you so much for the positive review!

Reviewed 20 April 2024

We had a lovely dinner and the staff were so friendly and accommodating. There were 11 of us and all the order was correct, the food was delicious and service was prompt and delivered with a smile.

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 21 April 2024

Hello Karen I, thank you; we appreciate your feedback!

Reviewed 15 April 2024 via mobile

Food was not too bad but the service was very poor, cleaned tables and talked to each other rather than serve the customers.

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 19 April 2024

Hi 323daveo, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

Reviewed 13 April 2024

As regulars at Mandeville Arms we are always amazed at the consistency of food quality and top notch service even at busy times. Great food and great service from Steph. Thank you.

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 15 April 2024

Atul S, thank you so much for your high rating!

Reviewed 13 April 2024

Steph served me a world class Rocky Horror. I asked for suggestions and then ignored what she said but she took it well and brought me a beautiful dessert without any cream (I apologise for the disappointment i created). Joking aside Steph was fantastic and...extremely customer focused. She shared laughs and made us feel welcomed. We had a great time thanks to the salad bar, bread rolls, butter and steph. Keep up the great work Steph we will be back to maybe try the fabulously chocolately one you recommended :).More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 15 April 2024

Bigd4590, we're glad you had such a wonderful experience with us!

Reviewed 13 April 2024

Lovely service by Stephanie, food came quickly & was lovely too. Definitely recommend coming for dinner as the menu has a wide range of things for all different dietary requirements x

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 16 April 2024

Hello D3463kllucyh, thank you; we appreciate your feedback!

Reviewed 13 April 2024

Great for casual night out for good choice for veg n non veg food. Service is always good. Staff friendly n helpful. The salad bar offers fresh variety

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 15 April 2024

Vasup2014, thank you so much for your high rating!

Reviewed 12 April 2024

A cosy spot for weary travellers! We were welcomed and given a spot straight away and then we were served greatly by Mio who went above and beyond to make sure our needs were met, and was swift with her service! Not only this the...decor was a beautiful rustic chic that oozes comfort! Thank you!More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager A, General Manager at Harvester The Mandeville Arms, responded to this reviewResponded 15 April 2024

Passport26126593034, thank you for your kind review; we are happy to pass along your comments to the team here at The Mandeville Arms!

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Questions & Answers
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Coastal39771042791
8 May 2022|
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Response from rajeshpI2982NN |
We don’t have beer
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Ycart1
7 July 2017|
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Response from Ycart1 | Reviewed this property |
Are you doing the refillable drinks?
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HARVESTER THE MANDEVILLE ARMS, Northolt - Updated 2024 Restaurant Reviews, Menu, Prices, & Reservations - Tripadvisor

Frequently Asked Questions about Harvester The Mandeville Arms

Yes, Harvester The Mandeville Arms offers takeaway services.

Yes, Harvester The Mandeville Arms is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Harvester The Mandeville Arms is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4