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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£2 - £10
CUISINES
French, Cafe, European
Special Diets
Vegetarian Friendly
View all details
meals, features, about
Reviews (263)
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LanguageEnglish
Traveller rating
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10
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All reviews bread cakes filled baguettes great coffee savouries shoreham savory pear yum takeaway
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Reviewed 3 days ago

My wife and I have been to this cafe several times. We always find the service very friendly and the coffee and pastries excellent. The prices also are very reasonable given the quality of the service and products. In one way, this place is a...victim of its own success in as much as, because it is quite small it gets very crowded sometimes because it is so popular. Never mind! I forgive it anyway. Let's hope it remains so.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded yesterday

Thank you very much for the 5 stars and the lovely feedback regarding our service and products ! That means a lot to us ! We know being busy means that it can be crowded at times, but luckily, with the weather getting better and...More

Reviewed 1 week ago

I came here once with a friend for the first time now I return weekly. I couldn’t recommend it more. The food is lovely and very reasonably priced.. service is amazing always super friendly staff and very efficient. The staff member who usually has bright...coloured hair (I’m still yet to get their name) always puts a smile on my face. I love the croissants!More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 1 week ago

Dear Olivia, Many thanks for taking the time to leave such a lovely feedback =] ! It means a lot to us and is a great motivation to keep going ! Liza is the person you're referring to =]. I personally think she was born...More

Reviewed 8 February 2024 via mobile

Lovely selection of cakes and pastry’s. Nice location to sit outside the cafe in the sun whether hot or wrapped up warm. Reasonably priced.

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 10 February 2024

Thank you very much for your lovely review! See you soon!

Reviewed 13 January 2024

The best croissants and flat whites are to be found here, at La Pâtisserie in Shoreham! The staff are delightful, the service is efficient and friendly, the baguettes are very fresh. Very difficult to choose a sandwich as they are all so good! Also saw...some beautiful galettes on offer today! Congratulations for offering such good, genuine French food! 😋More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 15 January 2024

What a brilliant review ! Thank you very much for showing your support ! We're really pleased that you enjoyed our food and drinks, as well as the service we aim to deliver. This matters a lot to us and it made our day !...More

Reviewed 6 December 2023

I live in California and every time I visit my daughter, I make sure I go to the patisserie at least once or twice. I love this place. The staff has always been friendly and helpful. I am looking forward to another trip this December...and will celebrate my 76th birthday with another one of their delicious desserts.More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 7 December 2023

Thank you so much Suzanne! Such a lovely review! We hope to see you soon! Hélène and the team

Reviewed 29 September 2023

Excellent venue and excellent service. I do not agree with the comments that criticise management and/or members of staff as they have always been very quick and attentive. I do not know where some people get these negative ideas from. I am willing to travel...1 and a half hour to get there, because it is the best place to meet up friends.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 1 October 2023

Thank you Jessica for your support! I think it's clear some miserable people need the attention and by complaining on social media, they think they're doing just that... I am always open to criticism but when it's constructive, not when it's done in our back...More

Reviewed 12 August 2023

We love La Patisserie! The cakes are amazing and the hot chocolate is the best in Sussex. Hélène and team melt a mix of real dark and milk chocolate drops and then add steamed hot milk for a rich and creamy and perfectly balanced result.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 12 August 2023

Thank you so much for such a lovely feedback on our hot chocolate! I have to admit, this hot chocolate is a treat 😋! So tasty! And made with love 😉! Always!

Reviewed 10 August 2023 via mobile

I travel to get croissants here twice a week plus. Simply the best quality croissants BAR NONE. Beats all the other local chains. And at better prices too. A little taste of authentic France

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 10 August 2023

Thank you very much Andy for taking the time to leave such a lovely review! See you soon for more croissants 😊 !

Reviewed 9 August 2023

I always go to La Patisserie, the food and coffee is always first class. Very friendly staff and fantastic atmosphere.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 10 August 2023

Thank you so much Malcom! It's always a pleasure to have you 🤗! See you soon! Hélène

Reviewed 23 July 2023

We come here very frequently for brunch, take away bread, snacks, light lunch or just for coffee, tea or hot chocolate. We find it to be the best shop in Sussex for enjoying and relax with family and friends. The staff are always very courteous...and efficient. We live in Lancing a couple of miles away and family members always come here from Goring-by-sea about six miles away. I am Italian, love very good coffee and La Patisserie serves the best coffee in Sussex by far. I read a review on Trip Adviser from a person called Charmaine and I must say that I can’t understand why she is not at all complimentary about the Patisserie. All I can say is thank you La Patisserie for having looked after us so well for so many years and hopefully for many more to come.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 28 July 2023

Thank you so much Claudio for your lovely review ! It means a lot to us, especially after Charmaine's review ! Some people need the attention and find that the only way to get it is by complaining, hidden behind a screen... which is a...More

Reviewed 4 June 2023

My mother likes going here as the cakes are nice however 9 times out of 10 we are over charged so i now add everything up before I even order and always have to correct the staff when they charge me as there have been...various occasions I have had to que up again to get money back from being over charged. I am Italian so I know good coffee, it is not nice coffee here. Most of the time they miss something off our order, today it was one of the coffees. The other day we got 2 takeaway coffees and the takeaway cups were only 2/3 coffee the rest froth. There is always a problem at this place so I will not be visiting again. Other nicer places in Shoreham with competent staff who don’t over charge you and get your order rightMore

Date of visit: June 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 5 June 2023

Dear Charmaine. I personally served your Mum, after closure time (and after a 12 hour shift for me), allowing her with great pleasure to sit outside and enjoy the sun for as long as she wanted. She was delighted and so lovely. We had a...More

Reviewed 22 March 2023

The filled baguettes are delicious. The array of cakes and pastries is authentically French. Service is prompt. Go early or late if you want a table as La Patisserie is justifiably popular, but get a takeaway at any time to eat in the nearby churchyard...or on the beach.More

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 22 March 2023

Thank you so much! What a lovely review to read after a long day at work! It is very rewarding for our team and we are very grateful that you take the time to share it. See you again soon! Hélène

Reviewed 16 March 2023 via mobile

Found this cute little place whilst visiting Shoreham. The full tables gave a great indication of how popular they are, and with good reason! A warm welcome by friendly staff, followed by a tasty croissant and the finest coffee. Wish I lived closer!

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helene Berthillot, Owner at La Patisserie, responded to this reviewResponded 17 March 2023

Thank you so much for you kind words! It was lovely meeting you both! See you soon!

Reviewed 7 March 2023 via mobile

I love this place & would go there every day if I lived in Shoreham. The flat whites are perfection, the choice & quality of pastries, bread & savouries are amazing & makes it difficult to choose & friendly staff 🥰

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hélène B, Owner at La Patisserie, responded to this reviewResponded 8 March 2023

Thank you so much for taking the time to leave such a lovely feedback ! It made our day ! See you soon ! Helene

Reviewed 29 December 2022 via mobile

Couldn’t decide between the tarte aux pommes or pear and chocolocate. Luckily neither could my friend so we got one of each and shared. Gorgeous.

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hélène B, Owner at La Patisserie, responded to this reviewResponded 4 January 2023

Thank you so much JonnersB for your feedback ! We're glad you enjoyed our products and hope to see you again ! Happy New Year to you !

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Questions & Answers
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67JF101
17 March 2018|
AnswerShow all 2 answers
Response from helenebrighton | Property representative |
Sorry obviously you will receive this message too late but I only discovered your message now 😦. Yes we are open every Sunday from 7.30 a.m. Hope that helps. Kind regards. Helene Berthillot
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LA PATISSERIE, Shoreham-by-Sea - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about La Patisserie

Yes, La Patisserie offers takeaway services.

La Patisserie is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4