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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
£10 - £35
CUISINES
European, British
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features
Reviews (93)
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LanguageEnglish
Traveller rating
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14
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Reviewed 22 December 2022

Visited for the festive lunch but found the experience disappointing, very slow service spoiled it, had to wait 40mins for starter of pate and soup, altogether 1 hour 15 mins for a two course lunch. We don’t want to be rushed but thought this was...poor. The table was set for afternoon tea so we had to ask for cutlery and salt and pepper overall everything took too long.More

Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2022 via mobile

Sunday lunch was very disappointing, very little choice and when the main arrived we thought they had forgotten to put the meat on the plate. Desserts well didn’t get to try as they had ran out of our choice. Coffee arrived and it was served...in a mug! Just not the horsley lodge like it use to be with classMore

Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2022 via mobile

Had a great afternoon tea service was excellent and so were the sandwiches cakes and scones. Would definitely recommend.

Date of visit: March 2022
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Reviewed 2 April 2022 via mobile

We went for high tea with my family and the service was terrible the staff are untrained and not interested. The sandwich fingers were ok but the cakes were of a poor standard especially for the cost, avoid!

Helpful?2  
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Reviewed 28 February 2022 via mobile

Great food, great service & great atmosphere. Highly recommend! Was actually more food than we could eat so we were kindly given boxes to take away the extra food. Sunny day & lovely to sit lookingbout over the grounds and golf course

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Reviewed 28 June 2021

Breakfast was fresh, and plentiful and our evening meal was amazing, one of the richest tastiest pies we've ever had. Also enjoyed the Brownie pudding. Lovely bright modern restaurant area with views over the Golf Course. Would highly recommend

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 March 2020 via mobile

We had a table of 4 for Dinner on Friday 13 March. Service and food could not be faulted. The set menu was excellent value. The salmon and chicken dish we had were so delicious. Will ensure we book again soon. Thank you for a...great eveningMore

Date of visit: March 2020
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Reviewed 28 January 2020

Had a superb Fillet Steak at the restaurant with desert that did not disappoint only reason for giving only 4 instead of 5 stars is that the wife said her meat in her Steak & Ale Pie was a little tough. Excellent service with a...pleasant atmosphere in the restaurant due to lovely staff.More

Date of visit: January 2020
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Reviewed 1 January 2020

Booked the champagne breakfast, good start the continental food served quickly then ordered hot food but had to wait well over an hour for this. The food was good although one of the orders was wrong, but after such a long wait kept it. And...we still were not served the champagne. We asked for the bill and said we hadn't had the champagne, we had booked for, waitress said do you want it now!!!!! Sorry much too late.!! Food was good but the service was terrible!! We didn't really get much of an apology either. We had been looking forward to ending the year with a champagne breakfast, but just got a breakfast which we could have gone to a cafe for. Very disappointedMore

Date of visit: December 2019
Helpful?2  
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Reviewed 28 October 2019

Recently had Vintage Afternoon Tea and can only compliment the staff for the enjoyable experience. Receptionist very pleasant who when we arrived showed us to our table, where the waiter came and went over the allergies we noted when booking. Sandwiches & range of cakes...were to much too eat so they boxed the cakes we couldn't eat for us to take home. A very pleasant experience in superb surroundings, one of the best Afternoon Teas we have had.More

Date of visit: October 2019
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richardsS2586IX, Owner at The Restaurant at Horsley, responded to this reviewResponded 6 November 2019

Thank you for the wonderful review see you again soon Richard Salt

Reviewed 14 October 2019

went back after a Fabulous party there for wife 70th........... everything was still great , surroundings service + the Food Ben was exceptional in his service to us

Date of visit: October 2019
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richardsS2586IX, Owner at The Restaurant at Horsley, responded to this reviewResponded 6 November 2019

Thank you for the wonderful 5 star review See you again soon Richard Salt

Reviewed 3 September 2019 via mobile

Dine here all the time the service is always excellent, with friendly helpful staff. Food is amazing with a very varied menu. Can’t wait to dine here again.

Date of visit: August 2019
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richardsS2586IX, Owner at The Restaurant at Horsley, responded to this reviewResponded 5 September 2019

Hello Will, Thanks for your continued patronage of our restaurant. We appreciate your taking time to review Horsley Lodge here. We look forward to seeing you soon. Best regards Richard Salt

Reviewed 29 July 2019

My wife and I had a very pleasant Afternoon Tea in the restaurant at Horsley Lodge. Agreeable view from the well maintained, stylish and clean restaurant over part of the golf course. Wide choice of teas served in vintage china. Sandwiches were all fresh, with...appetising fillings – followed by a selection of mouth-watering cakes. Staff were all very professional whilst being helpful and friendly.More

Date of visit: July 2019
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richardsS2586IX, General Manager at The Restaurant at Horsley, responded to this reviewResponded 30 July 2019

Dear Sir Many thanks for these kind words. It's our aim to have a stylish, clean well maintained restaurant and to give you that, PLUS a lovely afternoon tea is great to read! The staff however make any occasion and I'm glad we also delivered...More

Reviewed 18 July 2019

We were married at Horsley lodge 10 years ago. Yesterday was our anniversary and we wanted to have a romantic meal just the 2 of us. The servers were lovely but oh dear... The meal. Firstly let me say that the menu was limited and...had nothing to excite the taste buds. In fact there was a couple who actually got up and left saying to us that there thought the menu was rubbish and they were going to eat else where. We would have done the same but we wanted to celebrate our wedding anniversary were we got married. We both ordered the mushrooms and they came. Both were luke warm. I sent my back immediately as the side salad was brown round the edges and obviously old! We asked for the wine menu and choose our wine. No one came to take our order and after the second course and still sign of the bar man, w my husband had to leave his meal and wait at the bar to be served. The main meal came and I had the chicken supreme which was nothing like a chicken supreme. The chips were burnt and the peas were over cooked, cold and were dimpled like reheated peas would be. We did complain to the server and I told her to tell the manager and asked where he was. He was behind the bar. Never once did he come over to see how the meal was, never came across to apologise and basically didn't move away from the bar. I have to say that it was not busy and he could have very easily come over but instead he left the youn server to make the apogise which she did numerous times. We did tell a few people why we were there and there was no interest from the manager at all. Mr salt, you need to address these issues. You lost a couple who didn't even stay for a drink and needless to say, we will think twice before coming again. What should have been a lovely memory for myself and my husband ended up ruining our anniversary. It was so disappointing. Carol colleyMore

Date of visit: July 2019
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richardsS2586IX, Owner at The Restaurant at Horsley, responded to this reviewResponded 26 July 2019

Dear Carol, Naturally we are disapointed to hear that your Anniversary meal was not as you would have hoped. We did not respond on here immediately as I wanted to gather the facts from our side. We did contact you in the week and spoke...More

Reviewed 3 July 2019 via mobile

Booked a close family and friends ‘gathering’ in the old restaurant. Tom and the team couldn’t be more helpful and nothing could be too much trouble. Laura helped make the celebration great, and the food was amazing. Would highly recommend. Definitely would return to sit...on the terrace to overlook the 9th with a glass of beer.More

Date of visit: May 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
richardsS2586IX, Owner at The Restaurant at Horsley, responded to this reviewResponded 26 July 2019

Thanks for the 5 star review of your event in The Old Restaurant Tom and Laura thank you very much too 9th Terrace is a great place for a beer I agree, especially in this hot weather Best Regards Richard Salt

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I don't understand this question?! We thoroughly enjoy going to the Brasserie at Horsley Lodge, and we are "particular"!
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THE RESTAURANT AT HORSLEY - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Restaurant at Horsley

The Restaurant at Horsley is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 4