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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$21
CUISINES
Cafe, British, Contemporary
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (278)
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277 results
Traveller rating
131
66
33
25
22
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Time of year
LanguageEnglish
Traveller rating
131
66
33
25
22
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All reviews pancakes beans brownie salad brie ice cream crisps maple syrup afternoon tea including gluten free birthday breakfast nice coffee spoilt for choice be visiting again at lunchtime lunch time savory
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Reviewed 1 week ago via mobile

Having been a regular here for about 10 years, we have tried the cafe several times since change of management. It’s been ‘okay’. As it’s a regular haunt for us, have tried to remain positive. This last visit was poor. The table was not clean....A request I made on my online booking seemed to have not been passed on (you can leave requests the booking form, so, benefit of the doubt, perhaps my request didn’t come through? ). No apology made. My Cooked breakfast was almost cold, though my partners was fine. My breakfast was almost inedible and I left much of it. If we had more time I would have sent it back. No one asked if the food was okay, not even when paying, and again, a lukewarm transaction at the till with staff chatting to people they know, rather than interacting with my partner whilst paying. Such a shame. In addition, there seems to be much more emphasis on dogs. Today it felt more like a dog cafe. Like another reviewer on here, we both felt the place has become quite cliquey. Time to find another venue. A great pity as it’s been part of our lives for a very long time.More

Date of visit: November 2023
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Reviewed 2 weeks ago

What was supposed to be a pleasent outing to Olney quickly deteriorated upon entering the Pancake Parlour. All around poor service, a mini milkshake for my child which came in a small plastic cup half filled with frothy milk and a teaspoon of Nesquik, devoid...of any ice cream led to a sense of dread fearing what was to come. A frazzled 3x3 inch Belgian waffle with 4 chicken dippers thrown on top for more than £10 was nothing to be sniffed at, although I would rather have had a chicken bake from Greggs whos quality would have point this joints to shame. Alas they staff are unfazed, or couldn't be bothered. Neither could I actually, and we won't be back. Rather go across the road to Costa which blows this wreck out the waterMore

Date of visit: November 2023
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Reviewed 14 October 2023

Waited over half an hour for a COLD pancake with a £9.00 price tag ! Asked for a replacement, staff said we would need to wait another half an hour ! This place is an over priced joke .

Date of visit: October 2023
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Reviewed 3 September 2023

We arrived, family of 3, we were seated swiftly by a very pleasant gentleman and then it all went downhill. Waited at least 20 minutes for our order to be taken, gave up and went to the desk to order only to be greeted by...a waitress saying “I will be over to take your order in a few minutes”. Shocked that she wouldn’t take my order at the desk I went and sat back down. We would have left if it was not for the fact we had promised our daughter pancakes as a last treat before school. The waitress finally came over, saw another table waiting for their order to be taken and said ‘I’m not sure who was first?’, thankfully the other table kindly said it was us, so she took our order first - not that it made any difference, will explain below, (2 sparkling waters with lemon slice, lemon & sugar pancake with cream, cinnamon sugar pancake with cream, and naughty notella with cream). Drinks arrived, unopened and glasses had no lemon which we specifically asked for and no ice. Now to make a situation even worse the other table received their food first! The waitress simply said ours was coming, there must have been a mix up in the kitchen….. A further 5 minutes later and 2 out of the 3 pancakes arrived, except we had no cutlery so we just got to sit and admire it & imagine what it tasted like. The waitress then brought cutlery over and brought the 3rd pancake out which had ice cream instead of cream so had to send it back - on the plus side it came back with a double helping of cream which made our daughter’s eyes pop out on stalks. (That gave them 1 star). On another plus side, hence the extra 1 star, the pancakes were hot and tasty & our daughter kept saying how yummy the naughty notella was. HOWEVER, for the portion size, (3 thin pancakes each), the price was extortionate! 3 pancakes & 2 sparkling waters for £25.50 for poor service & rude staff. This was our first visit and needless to say also our last! Highly do NOT recommend visiting Olney Pancake Parlour unless you have time to waste and very deep pockets!More

Date of visit: September 2023
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Reviewed 27 August 2023 via mobile

Visited with a friend and 3 kids ages 3-5. Waitress was incredibly rude when I arrived. I went in to look for a seat and she came behind me berating me for doing so. I understand some establishments ask you to wait to be seated,...however, there is a way to speak to people (also a sign could help, though I didn't see one)...I felt like I was being told off and I think she could see the reaction on my face in being spoken to in such a way & mumbled "well I did try to tell you but you walked on". Genuinely if I hadn't been meeting a friend, I would have walked out there & then. My friend ordered plain crepes with lemon & sugar for her kids, aged 3 & 5 (both tiny)...rather than letting us know there are 3 crepes per portion & 2 huge scoops of ice cream...more than enough to share, the same woman took a separate order for each of them. I'm very puzzled. The demeanour of this lady in particular indicates to me that she's not interested in repeat business? Also to have a pancake parlour without kids portions seems bizarre...overpriced & very underwhelmed. Review gets 2 stars because at the end she directed us towards a local park, perhaps in an attempt to make up for the rest of our experience? Unfortunately it's very doubtful we'll return.More

Date of visit: August 2023
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Reviewed 1 August 2023

Visited for lunch with friends and could not recommend any higher. Staff were lovely, food was great(we had a mixture or the savoury and sweet items)and the decor is gorgeous.

Date of visit: July 2023
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Reviewed 31 July 2023

Visited the pancake parlour today with my young nephew and niece. I’m never one to write a review but I feel like this place deserves all the good reviews. From the moment walking in we was greeted by a lovely man who quickly sat us...down in a space big enough for the pram and a high chair. We then ordered and got settled in and all the staff were amazing at going above and beyond for the children, colouring books and pens, extra plate for my nephew to share with me and generally being very welcoming. The food was very nice and was quickly served along with the drinks. Well done to all working and the owners. A lovely little shop with brilliant service. Will defo be coming back!! XMore

Date of visit: July 2023
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Reviewed 19 July 2023 via mobile

Not a fan of pancakes so I went for the Caesar salad with chicken and added halloumi cause I was feeling rather peckish. Also had a cortado and peach iced tea. It was all delicious! Great service too, will definitely go back. Especially when they...have the banoffee tarts inMore

Date of visit: July 2023
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Reviewed 11 July 2023 via mobile

This is a lovely well located cafe in the centre of the town. The food which takes a while to come because it is fresh cooked always tastes really good. The American pancakes that they serve are really good. If you are visiting Olney or...driving through give this place a visit.More

Date of visit: June 2023
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Reviewed 9 July 2023 via mobile

Went in with my partner and we waited almost 1 hour for pancakes? 1 hour! I’m not sure why it took so long to have a simple pancake made and when it came out it was expensive for what it was! Just was not worth...it. Further more staff were more busy talking about nights out they have had or nights out they are planning to have than actually looking after customers who are waiting for their food. Poor service all round, crammed in and not great food. Not sure why they seat more people than they can serve and furthermore priorities should be set right as talking about personal nights out rather than looking after customers should never happen. I usually don’t complain and wouldn’t but I had to write this review as just felt all round experience was so poor including the food, sorry to say we will not be returning.More

Date of visit: July 2023
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Reviewed 8 July 2023

Having not been here for a while was keen to try the food again, it soon became clear the service still very slow having waited half an hour for my food to arrive and still no sign I had to go ask where it was!...It had clearly been forgotten as was stone cold when served very disappointed, salad poor all overpriced total waste of money and timeMore

Date of visit: June 2023
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Reviewed 6 July 2023 via mobile

For a establishment calling its self a pancake parlour, it’s very limited to the choice of pancakes available, especially if you don’t eat chocolate. The pancakes we had were ok, but only, they were crispy round the outside, and not overly large, especially in relation...to the cost. Nice little cafe, I wouldn’t call it a pancake parlour.More

Date of visit: July 2023
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Reviewed 26 June 2023

Given Olney's history and the pancake connection, we decided that we had to visit this place. And we were go glad we did - my cinnamon pancakes were terrific, and the milkshake was as good as it gets. My only suggestion is that the menu...undersells the magnificence they of the shakes - when you see milkshake on the menu, you don't expect something as terrific as I got. The proprietor could not be more helpful, assisting everyone with their needs. Highly recommended.More

Date of visit: May 2023
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Reviewed 25 June 2023

Birthday Breakfast :) Very busy, seated quickly didn’t have to wait long with Fantastic service and excellent quality food.

Date of visit: June 2023
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Reviewed 4 June 2023

There has been a complete refurb - which looks amazing, clean and just nice to be in. Staff are so friendly and accommodating, coffee is delicious and food was fresh and great value for money! We ordered the sharing pancake platter and it did not...disappoint! 100% recommend (bonus they now sell beer and bubbles for a cheeky treat)!More

Date of visit: June 2023
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Questions & Answers
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Marie Y
25 February 2017|
AnswerShow all 4 answers
Response from GillianDonaldson | Property representative |
There is a public car park in the Market Square just outside the shop
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OLNEY PANCAKE PARLOUR - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Olney Pancake Parlour

Yes, Olney Pancake Parlour offers takeaway services.

Olney Pancake Parlour is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5