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Satis House Hotel & Restaurant

Main Road, Yoxford, Saxmundham, England
+44 1728 668221
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Overview
  • Excellent71%
  • Very good12%
  • Average7%
  • Poor3%
  • Terrible7%
Travellers talk about
“scallops” (17 reviews)
“steak” (19 reviews)
“duck” (5 reviews)
Open Now
Hours
CUISINES
British, Vegetarian Friendly, Gluten Free Options
PRICE
££££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Main Road, Yoxford, Saxmundham, England
All Details
Write a ReviewReviews (236)
Traveller rating
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1 - 10 of 236 reviews

Reviewed 3 weeks ago via mobile

Rude owner, rude management. Hideously expensive. Terrible service. Would never recommend in a million years!

2  Thank ariana g
Cara D, Owner at Satis House Hotel & Restaurant, responded to this reviewResponded 3 weeks ago

This is a word for word repeat review of an identical post made in May 2017. It completely lacks credibility on all levels for this reason alone.

Reviewed 3 weeks ago

We’re greeted by the manager (sights scruffy in appearance) asked about dinner then shown to room good size even had a settee but the shower room you would not be able to swing a cat. Young lad working eager to help definitely an asset. Young...More

2  Thank Peter E
Reviewed 2 June 2018

Nothing to fault, creative and exciting menu cooked to perfection. Great service from the hotel Owner - we had soft shell crab & halloumi to start and to follow we had the hake and the duck and waffle(amazing!) no room for dessert so just some...More

1  Thank Jonny W
Reviewed 24 March 2018 via mobile

Had a lovely lamb dish during my two night stay, some great honeycomb ice cream, no problem when I wanted to tweak my breakfast, wanted items removed and another added. Room was very nice, comfy bed. Loved the walk in wardrobe. The building has lots...More

1  Thank Kimatk
Reviewed 4 February 2018

After reading the reviews on here we were a bit wary of staying here on a dinner bed and breakfast basis, but got to say the hosts were great, room fine, dinner great and breakfast top class!

1  Thank juliebabes33
Reviewed 7 December 2017

Booked and cancelled within a minute and they refused to waive the cancellation fee... Unbelievable. Never seen such poor customer service in all my years of working in hospitality. 1 minute.... unbelievable

18  Thank Gary B
Cara D, Owner at Satis House Hotel & Restaurant, responded to this reviewResponded 8 December 2017

Our hotel policy which is fairly standard for the industry is that non refundable bookings are not refunded in any circumstances. This is the nature of a non refundable booking which is offered on this basis at a reduced rate.

Reviewed 24 November 2017 via mobile

Do not stay here - awful. Not a professional or warm greeting. Room shabby and felt dirty. Waitress nice but that’s the only positive

15  Thank DawnPta
Reviewed 5 November 2017 via mobile

A beautiful location and stunning setting. We had a great evening, starting with the aperitif G&Ts at the bar and then a great meal. Tempura prawns to die for, lightly crispy on the outside and then soft and juicy - perfect! We had a lovely...More

Thank Anson R
Reviewed 5 October 2017

Went for Champagne afternoon tea, which was a present for my husband and I. Briefly, we were ushered in to a side room (with a stuffed deer head on the floor), by a gentleman in T shirt and jogging bottoms. He came with tea, which...More

27  Thank Barmick
Reviewed 21 September 2017

Were put off arriving/checking in until 4.30 for room cleaning! Were greeted by a rather shabby and curt man, who advised us that the room we booked was not available, so we would have to upgrade! The room was dusty. The hotel was shabby and...More

27  Thank Jane C
Cara D, Owner at Satis House Hotel & Restaurant, responded to this reviewResponded 22 September 2017

To be clear we informed you that we could not check guests in until 4.00pm (one hour later than usual) due to re decoration works in communal areas. All other guests were accepting of this. You were asked to upgrade as you had not informed...More

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Ask a question
Questions & Answers
Derekf110
10 December 2015|
AnswerShow all 4 answers
Response from RedNightSky | Reviewed this property |
As above, I believe the owners are a gay couple - winners of an episode of a 'four in a bed' TV show. You could check this out as it might make you feel more comfortable about booking.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, Lunch
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Free Wifi
Good for
Local cuisine, Special Occasion Dining, Groups, Child-friendly
Open Hours
Sunday
18:30 - 20:30
12:00 - 14:00
Monday
18:30 - 20:30
Tuesday
18:30 - 20:30
Wednesday
18:30 - 20:30
12:00 - 14:00
Thursday
18:30 - 20:30
12:00 - 14:00
Friday
18:30 - 20:30
12:00 - 14:00
Saturday
18:30 - 20:30
12:00 - 14:00
Location and Contact Information
  • Address: Main Road, Yoxford, Saxmundham, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Saxmundham  >  Yoxford
  • Phone Number: +44 1728 668221
  • E-mail
Description
Fine dining restaurant at Satis House Hotel which is located in Yoxford, Suffolk. Grade 2 listed Georgian Manor House located in 3.5 acres of grounds. Fine dining menu which includes some classic dishes as well as some more contemporary offers. Bar menu also on offer and some set menu deals Sunday to Thursdays. Restaurant is open every evening from 6.30pm and for Sunday lunch. Booking essential. Ideal location for functions and special occasions.
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