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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$34
CUISINES
Gastropub, Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (644)
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643 results
Traveller rating
411
142
50
25
15
Traveller type
Time of year
LanguageEnglish
Traveller rating
411
142
50
25
15
Show reviews that mention
All reviews ribs roast beef pie fish and chips pudding bread mixed grill vegan menu the pub sunday lunch gluten free friendly atmosphere family meal chester arms chicheley hall dairy chef
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Reviewed 2 weeks ago via mobile

Absolutely brilliant. As a vegan, good pub grub can be hard to find but this place has it covered. I had the "Cod" & chips whereas my partner had the pie. Both absolutely fantastic. Our waitress Jenna was equally brilliant, she was very chatty, took...a nice family photo of us and was very sweet with my daughter River. Will definitely return.More

Date of visit: May 2022
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Reviewed 3 weeks ago

We (x3 family members) called for an evening meal whilst on a trip. Fantastic chef(s), the food and the lady who looked after us was fantastic.. She had only been at the pub for a couple weeks but was knowledgeable and very helpful and friendly....Will call again if in the area.More

Date of visit: April 2022
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Reviewed 3 weeks ago

Ordered Sunday lunch. 1 broccoli floret. I cauliflower floret. 2 roast potatoes. Poor waiting staff service. Very disappointing

Date of visit: April 2022
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Reviewed 4 weeks ago

Called in for an evening meal as we were in the area, I had a gammon/bacon steak, I could have repaired my work boots with it, my wife had a Portobello mushroom Kiev, it was a very small mushroom. My pudding was supposed to be...a granola topped apple and cinnamon, it arrived and appeared to be rhubarb and the crumble was powdery dry and not cooked with no sight of the granola. We definitely won’t be returning and would not recommend it.More

Date of visit: April 2022
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Reviewed 11 April 2022 via mobile

As we had never visited this pub, there was high anticipation as it had come highly recommended by another friend who had regularly visited in the past. On arrival, it was apparent this was a popular destination for Sunday lunch as it was very busy...and already quite full, thank goodness we had booked weeks ahead. There was one lady working the bar, and a young chap also behind the bar, who I assumed was taking the bookings. However, it took five minutes or so before we were acknowledged and seated, bearing in mind there was no one else waiting at the bar at this point. We were shown to our table, a nice circular table in a lovely position by the window. We studied the menu, drinks ordered (although surprisingly, there was no wine list, but I'm sure if we had of asked, one would have been brought over), and after asking what soup of the day was, chicken, mushroom and thyme, the four of us opted for soup to start, 3 of us ordered roast beef, and the other ordered roast lamb. One of our friends doesn't like a lot of gravy, so asked if hers could come with gravy on the side. Drinks came after a bit of a wait, but without the jug of water requested. Starters arrived, well 3 did! We had to wait for the 4th one. It was clear to see our red soup was not chicken, mushroom and thyme as we had been led to believe. On querying this, we were told it was in fact tomato, although very nice and tasty, it was a little disappointing that it wasn't what we'd all been looking forward to. Turns out that pie of the day was chicken mushroom and thyme!. Stater bowls cleared away, and we asked for a jug of water again, which was promptly bought to our table. There was quite a lull between finishing the starter and our mains arriving, not a problem though, as it's quite nice to have a bit of a break between courses. Two dinners arrived, then a 3rd. We suspect that dinner no 4 had accidentally been covered with gravy, hence the delay after our friend requested the gravy being served on the side. Roast beef was slightly overcooked, I prefer it to be slightly pink, but this was not. Mains eaten, one dessert ordered, along with coffees too. Dessert of choice was the fruit crumble, apple and cherry with custard. Overall, a little disappointing experience after such high recommendation. Service could have been more on point, it was a bit lacking in areas, the efficiency wasn't there, and there were unnecessary long delays, which wouldn't have been so bad if the meals had all arrived together, even if we'd all had to wait. Politeness and manners is that you don't start eating until everyone is served, and having to wait meant that the rest of us had dinners starting to get cold. Having said all of this, the food tasted good, and was value for money. Just a shame it wasn't as good as an experience as hoped.More

Date of visit: April 2022
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Reviewed 27 March 2022 via mobile

Lovely Mothers Day visit for 5 with roast dinners all round! Nice pub/restaurant with attentive and helpful service. Food very pleasant and enjoyable and nice surroundings.

Date of visit: March 2022
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Reviewed 17 March 2022 via mobile

A friend of mine had lunch here a few weeks ago and said it was nice so we decided to try an evening meal. 3 adults and 2 kids (9 and 12). Staff were friendly and attentive. Separate menus for vegetarian and vegan, not that...either of us are. The menu says that smaller portions can be provided for kids. To be honest I would probably been fine with a kids portion. The prices are pretty standard for a place like this but the portions were huge. I'm not often beaten by quantity but you get a lot for your money. And good quality too. My friend had ribs that possibly came from an elephant. I had a pie that was bursting with meat. Would I return? Definitely.More

Date of visit: March 2022
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Reviewed 13 March 2022

We booked 2 weeks ahead of our chosen date, to celebrate a special birthday. I told the lady when we booked that it was a special occasion. However, on arrival we notice that a big table was laid up in the main dining room for...40th birthday. We were not immediately acknowledged at the bar, until I mentioned we had booked. I also asked for some drinks. The order was taken and we were told to sit in the other bar, and we waited 20 minutes for our drinks. On going back to the bar to ask where our drinks were,we saw a line of drinks laid out, but we had to pick ours out. The lady whom I took to be the publican, was very stressed and off hand. it took an hour for our first course to arrive, and we were so disappointed with the fact that there were not enough staff to properly serve us. Our waiter was very apologetic, but out of his depth. When we ordered a meat item, we were told they had Run Out. Only a few items on the menu were available. All in all it was an evening totally spoiled by lack of staff and lack of attention to a proper welcome for what was meant to be a celebration. Very upset and we will not be going back for another bad visit.More

Date of visit: March 2022
Helpful?2  
Reviewed 6 March 2022 via mobile

Had not visited this pub for a long time , thought we would have Sunday lunch which i am always dubious about . I must say when it arrived it looked delicious albeit needing more gravy . Unfortunately most of it was luke warm ,...the waiter kindly took it back and apologised profusely. It was served again and still it was not hot. So disappointing . We then thought we would have dessert I had the Mille feuille , my husband had the fruit crumble . My dessert was so dry with just teaspoons of apple purée and cinnamon cream , it was awful . My husbands crumble looked insipid. It looked like the crumble had not been cooked , he said it was like eating flour . Maybe the chef had an off day , who knows . Needless to say we will not be visiting or recommending any time soon. Staff were very pleasant .More

Date of visit: March 2022
Helpful?1  
Reviewed 28 February 2022

Absolutely fantastic meal. Great service and surroundings. Well worth a visit. Also great portions if your a good eater. Enjoy guys!

Date of visit: February 2022
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Questions & Answers
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rebeccaw253
15 April 2019|
AnswerShow all 6 answers
Response from Barry F | Reviewed this property |
I would have thought so but to be sure I would give them a courtesy call
0
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Friars1980
5 September 2018|
AnswerShow all 4 answers
Response from mickschwartz1965 | Property representative |
Yes it is advisable to book as we can get very busy. Call us on 01234 391214. Thank You.
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Frequently Asked Questions about The Chester Arms

The Chester Arms is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4